Clelane Truckenmilleer
TUCSON,AZ
Summary
Enthusiastic Peer Support Specialist proudly offering over 1 and a half years of sobriety and a willingness to help others navigate the services and recovery options available. An energetic individual skilled in building rapport with recovering alcoholics and sharing methods that promote success. Highly committed to delivering support to others. Determined individual with a high level of compassion and skill in assisting individuals in various stages of recovery. Hardworking Peer Support Specialist known for handling appointment scheduling, transporting clients to meetings and promoting assistance wherever and whenever needed. Hardworking and reliable peer support specialist with strong ability in outreach. Offering group facilitating experience and connections to the tribal community. Highly organized, proactive and punctual with team-oriented mentality. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Peer Support Specialist
ADDICTED TO RECOVERY
Tucson, AZ
05.2023 - 01.2024
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Transported individuals safely to support meetings and medical appointments.
- Engaged in outreach efforts to increase awareness about the organization's mission and goals.
- Participated in weekly team meetings to discuss cases and develop treatment plans.
- Collaborated to set goals and outline steps to achieve objectives.
- Encouraged development of relevant skills to help overcome specific concerns.
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Assisted clients with developing healthy coping skills to manage stressors.
- Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Maintained strict data confidentiality and privacy on information related to individuals.
- Provided follow-up care after discharge from clinical settings or other programs.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Referred individuals to outside resources and services for additional support.
- Facilitated individual and group sessions to provide guidance and counseling.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Kept pace with changes in research on diagnostic and treatment protocols to give best possible support to clients.
- Helped individuals overcome harmful drug and alcohol addictions.
- Educated clients on available community resources that could enhance their quality of life.
- Interacted with family members of individuals and shared information regarding available community support services.
- Encouraged open communication between all parties involved in the client's case.
- Coordinated resources to support clients and help each achieve targets.
- Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Monitored client activities in order to assess the effectiveness of treatment plans.
- Actively listened and responded empathetically when interacting with clients.
- Met with clients to understand individual needs and develop personalized counseling plans.
- Provided feedback regarding program operations and improvement opportunities.
- Maintained schedule of class assignments to meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Understood and followed oral and written directions.
- Collaborated with others to discuss new opportunities.
Outreach Coordinator
ADDICTED TO RECOVERY
Tucson, AZ
05.2023 - 01.2024
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Transported individuals safely to support meetings and medical appointments.
- Monitored client activities in order to assess the effectiveness of treatment plans.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Provided follow-up care after discharge from clinical settings or other programs.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Facilitated individual and group sessions to provide guidance and counseling.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Met with clients to understand individual needs and develop personalized counseling plans.
- Participated in weekly team meetings to discuss cases and develop treatment plans.
- Encouraged development of relevant skills to help overcome specific concerns.
- Collaborated to set goals and outline steps to achieve objectives.
- Helped individuals overcome harmful drug and alcohol addictions.
- Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
- Encouraged open communication between all parties involved in the client's case.
- Referred individuals to outside resources and services for additional support.
- Directed, coordinated and evaluated activities of staff and interns engaged in patient assessment and treatment.
- Engaged in outreach efforts to increase awareness about the organization's mission and goals.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Actively listened and responded empathetically when interacting with clients.
- Interacted with family members of individuals and shared information regarding available community support services.
- Assisted clients with developing healthy coping skills to manage stressors.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Educated clients on available community resources that could enhance their quality of life.
- Coordinated resources to support clients and help each achieve targets.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Completed day-to-day duties accurately and efficiently.
Education
PEER SUPPORT SPECIALIST CERTICATIONN - RECOVERY FROM DRUG ADDICTION
JUST 1 LIFE
Phoenix, AZ04-2023
High School Diploma -
San Pasqual Valley High School
Winterhaven, CA06-1996
Skills
- Boundary Setting
- Community Services Information
- Problem-Solving Skills
- Issue Resolution Abilities
- Communication Abilities
- Family Assistance
- Recovery Assistance and Support
- Planning Skills
- Interpersonal Abilities
- Effective Collaboration and Interaction
- Motivational Interviewing
- Resource Navigation
- Relationship-Building Skills
- Positive Environment Facilitation
Certification
PEER SUPPORT SPECIALIST CERTIFICATION
References
References available upon request.
Timeline
Peer Support Specialist
ADDICTED TO RECOVERY
05.2023 - 01.2024
Outreach Coordinator
ADDICTED TO RECOVERY
05.2023 - 01.2024
PEER SUPPORT SPECIALIST CERTICATIONN - RECOVERY FROM DRUG ADDICTION
JUST 1 LIFE
High School Diploma -
San Pasqual Valley High School
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