Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Clemence Mvete

Charlotte,NC

Summary

Results-driven cybersecurity analyst specializing in safeguarding personal information, mitigating cyber threats, and implementing disaster recovery, incident response, and vulnerability assessment programs. Performance-based investigator committed to upholding state and federal laws and regulations to promote best practices for all businesses.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Legal Assistant & Compliance Officer

Erdman Law PLLC
12.2021 - Current
  • Engineer robust legal case management systems to expedite clients' case processes, resulting in 20% increase in client retention and case resolution.
  • Perform digital forensics to prevent data security breach by implementing cyber-resilient access control systems resulting in safer entry points management.
  • Regulate document and information-sharing traffic to identify and mitigate vulnerabilities.

Logistics Specialist

Amazon Services, LLC
10.2020 - 08.2021
  • Enhanced compliance with safety protocols, regulatory mandates, and organizational procedures within the logistics framework.
  • Monitored and expedited outbound freight operations resulting in early deliveries.
  • Performed regular audits and process improvement techniques to identify internal and external weaknesses, optimizing supply chain operations and waste management by 15% over a 12 week-period.

Disability Support Facilitator

Prospect Airport Services, Inc.
07.2019 - 07.2020
  • Fostered skyrocketing customer and partner relationships, elevating overall satisfaction levels by 20% and cultivating unwavering loyalty among customers and partners.
  • Liaised passengers and airport authorities during delays, cancellations, and travel disruptions, ensuring seamless communication and swift resolution.
  • Enhanced employee satisfaction and productivity by troubleshooting and resolving workflow and downtime issues from 35-min wait time to 9-min wait time over a 12-month period.

Assistant Manager

7-Eleven, Inc.
07.2017 - 05.2019
  • Conducted periodic data analytic techniques from monthly sales and gross profit reports to increase company target niche.
  • Boosted sales through promotional strategies to drive customer engagement and retention quaterly.
  • Minimized 'hot' food waste by 15% and implemented revenue development strategies to ensure departmental alignment with sales and profit targets.

Education

Master of Business Administration: Cyber Security Management -

Queens University of Charlotte
05.2024

Bachelor of Arts: Global Studies -

Queens University of Charlotte
05.2022

Associate of Arts: Social Sciences -

Central Piedmont Community College
05.2019

Skills

  • Governance, Risk, and Compliance
  • Threat Intelligence
  • Litigation Support
  • Network Security & Auditing
  • Vulnerability Assessment
  • Risk Management & Assessment

Certification

North Carolina Notary Public Commission

Languages

French
Native/ Bilingual
Spanish
Professional

Timeline

Legal Assistant & Compliance Officer

Erdman Law PLLC
12.2021 - Current

Logistics Specialist

Amazon Services, LLC
10.2020 - 08.2021

Disability Support Facilitator

Prospect Airport Services, Inc.
07.2019 - 07.2020

Assistant Manager

7-Eleven, Inc.
07.2017 - 05.2019

Master of Business Administration: Cyber Security Management -

Queens University of Charlotte

Bachelor of Arts: Global Studies -

Queens University of Charlotte

Associate of Arts: Social Sciences -

Central Piedmont Community College

North Carolina Notary Public Commission

Clemence Mvete