Clemence K Matsika
Harare
Summary
Experienced professional with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. I excel in translating complex technical concepts into actionable insights for executive and business audiences. Demonstrated ability to drive project success through strategic planning, effective communication, and a results-oriented approach. Committed to delivering high-impact solutions optimizing business processes and enhance organizational performance.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
Senior Functional Consultant
Betterlink Systems
08.2022 - Current
- Functioned as Software SME (Subject Mater Expert) for ERP systems deployment
- Provided consulting oversights for deploying ERP solutions for enterprise customers
- Reviewed with customers ERP systems functionality and value, business needs and help to build a roadmap to supports their business growth and strategy.
- Created IT strategy to meet 10% year on year growth in company, collaborated with senior executives to to gather requirements and managed delivery of IT solutions to meet business needs across 5 business units.
- Analyzed existing business process for large manufacturing client to implement enterprise-wide
- ERPNext solution: conducted gap analysis, performed AS-IS analysis to document system requirements for million dollar project.
- Examined system inefficiencies, customer requirements and business process timelines compiling reasons for outages and breakdowns; created and maintained functional models for 5 global divisions.
ERP Functional Consultant
Lifemark Computers
Harare
02.2020 - 03.2022
- Drove successful ERP implementations across various industries, including manufacturing, retail,healthcare, and finance sectors.
- Boosted client satisfaction by conducting in-depth requirements analysis and providing tailored solutions.
- Maintained up-to-date knowledge of emerging trends in ERP technology through continuous learning initiatives like webinars, seminars, or certifications courses.
- Assisted clients in adapting to new ERP systems by conducting hands-on training sessions and workshops.
- Serve as client-facing representative for Cloud ERP Managed Services.
- Assist in creating yearly Managed Services Cloud budget and support sales and marketing efforts for new prospects or RFPs.
- Evaluated potential third-party software solutions for compatibility with existing ERP systems while considering both technical feasibility and financial viability.
- Increased ERP system efficiency by analyzing and optimizing functional processes.
- Conduct weekly, bi-weekly, and monthly client meetings to ensure their needs are met and tickets are
resolved promptly
Business Analyst
Smart Building Solutions
05.2015 - 06.2020
- Deployed integrated management system to process order and sales reports, decreasing process time by over 30%; combined quality, environment and safety systems to cut down onsite auditing time by 30%
- Designed enterprise architecture for application and collaborated with 3 technical leads to integrate system with existing technology; led network and platform integration while encountering system uptime requirements.
- Coordinated with 4 divisional heads , identifying database and internet bandwidth requirements; modified security and data encryption protocols, strengthening security systems, reducing data loss by 34%
- Recommended new modules for 3 clients in financial services and retail sector; remodeled data warehouse system to facilitate data analytics across 2 processes.
IT Administrator
Rockmount Trading
03.2009 - 08.2014
- Entrusted with responsibility of installing, configuring, maintenance, and support of organization's IT infrastructure. includes managing servers, networks, and security systems to ensure optimal performance and security.
- Initiated virus detection policies and procedures and provided internal office support fo 50+ office software applications; coordinated maintenance of PCs,Printer and other hardware with equipment vendors
- Developed Java / Struts based billing and content management solution that generated new business worth $3M.
- Facilitated requirement analysis and solutions design for a multi-team offshore project.
- Coordinated the design and development of a Business Intelligence and SQL based application.
Education
DevOps And Software Engineering
IBM
01.2024 - Current
Certificate in Global Software Development,
Delft University of Technology
Delft, Netherlands 01.2024 - 06.2024
MBA - Business Administration And Management
University of St Mark And St John
Plymounth, UK03.2018
Level 5 Diploma in Computer Science
Kingston Open College
London, UK2010
Level 5 Diploma in Business Analysis
Training Tale
London, UK 01.2024 - 05.2024
Skills
Market Research and Analysis
SaaS Cloud-based Solutions Suite
Oracle ERP Certified
JavaScript
SQL
Agile Development Methodologies (SCRUM)
Systems Requirements Analysis and Design phases
PRINCE2 Foundation
Business Analytics
Software Development life cycle (SDLC)
DevOps and Software Engineering
Affiliations
- Diploma in Management Information Systems (MIS)
- Diploma in Application of Business Analytics
- Micro- Computer Technology Part 2
Skills
Automation, Billing, Budgets, Business Intelligence, Competitive analysis, Consulting, Content management, Contract Management, ERP Emplementation, Fixed Assets, General Management, Java, Python,Procurement, Project Management, Proposal Formulation, Research, Revenue Recognition, Sales, SQL, Statistical Analysis, Strategy Formulation, Struts, DevOps and Software Engineering.
Timeline
DevOps And Software Engineering
IBM
01.2024 - Current
Certificate in Global Software Development,
Delft University of Technology
01.2024 - 06.2024
Level 5 Diploma in Business Analysis
Training Tale
01.2024 - 05.2024
Senior Functional Consultant
Betterlink Systems
08.2022 - Current
ERP Functional Consultant
Lifemark Computers
02.2020 - 03.2022
Business Analyst
Smart Building Solutions
05.2015 - 06.2020
IT Administrator
Rockmount Trading
03.2009 - 08.2014
MBA - Business Administration And Management
University of St Mark And St John
Level 5 Diploma in Computer Science
Kingston Open College
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