CLEMENT UZANA
Ellicott City,MD
Summary
Passionate Master of Healthcare Administration graduate seeking to offer compassionate care within healthcare facilities. Possesses entrepreneurial attitude and proven abilities in financial management, strategic business planning, operational management, and marketing. Skilled in identifying and capturing clients using targeted marketing and negotiation.
Prioritizes clinical and operational tasks in fast-paced emergency medicine settings. Eager to seek Long Term Employment for an Acute and Chronic Healthcare Services Management position with ongoing training to enhance the quality of professional development.
Overview
7
7
years of professional experience
Work History
Pharmacy Operations Manager
CareOne Pharmacy Services
Baltimore, MD
03.2015 - Current
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Communicated with patients, ensuring that medical information was kept private.
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
- Compared prescription details against safety standards and insurance requirements to support patients.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Education
MBA - Health Care Management
Capella University
Minneapolis, MN05.2022
Bachelor of Science - Health Service Management
University of Maryland - University College
Hyattsville, MD05.2017
Skills
- Communication, Collaboration, and Case Analysis
- Health Care Finance and Reimbursement
- Strategic Health Care Planning
- Organizational Leadership and Governance
- Data Analysis for Health Care Decisions
- Health Care Law and Policy
- Economics and Decision Making in Health Care
- Address patient concerns, grievances, issues, and questions, apart from reviewing patient satisfaction surveys to improve healthcare
- Compliance Management with federal and state laws and observed all state agency regulations, including CMS, OSHA, and AHCA
- Able to develop and communicate efficient and timely schedules for patients to maximize efficiency and reduce costs
- Managed the profit, loss, and related financial aspects for optimal operations, while coordinating patient care from admission to discharge
- Excellent leadership skills in working with both the clinical and non-clinical sides of healthcare
Additional Information
Currently, a Doctorate student at Capella University pursuing a Doctor of Health Administration (DHA) to improve patient care through effective administration. The program focuses on ethics, communication, collaboration, and problem-solving.
Timeline
Pharmacy Operations Manager
CareOne Pharmacy Services
03.2015 - Current
MBA - Health Care Management
Capella University
Bachelor of Science - Health Service Management
University of Maryland - University College
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