Dedicated professional with a strong background in customer service and visual media. Proven ability to manage projects effectively while promoting high client satisfaction through attention to detail and conflict resolution skills.
Overview
2027
2027
years of professional experience
Work History
Photographer & Videographer
Real Estate Production Network
New York, New York
2025 - Current
Created professional photo and video content that met client marketing objectives.
Directed talent and oversaw pre-production processes to ensure effective project execution.
Transform property features into strategic visual narratives that resonate with target audiences.
Resolved issues to maintain high customer satisfaction through knowledgeable and friendly service.
Maître D'
Bar Primi
New York, New York
2024 - 2025
Managed reservations and communicated accurate wait times to enhance guest experience.
Greeted and seated guests in a welcoming manner.
Resolved customer complaints professionally, ensuring satisfaction and loyalty.
Delivered exceptional customer service by proactively anticipating and addressing guest needs.
Office Assistant & Customer Service Representative
Build Forward Construction
Portland, Oregon
2019 - 2024
Coordinated team meetings and scheduled appointments to enhance communication and workflow.
Maintained accurate records of customer interactions in the database.
Educated customers on promotions and new products to increase awareness and engagement.
Cultivated strong customer relationships to foster loyalty and encourage repeat business.
Hostess
Abc Kitchen
New York, New York
2022 - 2023
Welcomed guests upon arrival, managing waitlist to minimize wait times.
Monitored table progression throughout shifts, conducting checks to inform staff of needs.
Seated guests at tables based on preferences and server rotation.
Addressed guest inquiries and resolved seating conflicts to ensure a positive dining experience.
Receptionist & Associate Team Leader
H&R Block
Portland, Oregon
2021 - 2022
Scheduled appointments and coordinated calendars to streamline tax preparation services.
Managed multi-line phone system, addressing client inquiries to enhance communication.
Answered customer inquiries, delivering precise details regarding products and services.
Promoted customer satisfaction by providing knowledgeable and friendly service.
Resolved customer complaints swiftly to ensure satisfaction.
Education
Bachelor of Arts - Photography And Related Media
Fashion Institute of Technology
New York, NY
02-2024
Skills
Project management
Attention to detail
Client communication
Client engagement
Client relations
Creative problem solving
Conflict resolution
Timeline
Photographer & Videographer
Real Estate Production Network
2025 - Current
Maître D'
Bar Primi
2024 - 2025
Office Assistant & Customer Service Representative