Summary
Overview
Work History
Skills
Timeline
Generic

CLENNAN WILLIAMS

105 Serra Way #412 Mipitas Ca,California

Summary

Conscientious professional with extensive experience advocating for the social and economic well-being of individuals and families. Skilled at providing guidance, support, and assistance. Strong communication and management skills and committed to inspiring community service. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve the quality of life in marginalized communities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals. 9 Years of functional case management leadership experience. Enacts strong and collaborative approach across the care continuum and manages workflow to support dynamic teams. Spearheaded operational effectiveness and efficiencies to develop quality improvement activities and achieve financial goals.

Overview

15
15
years of professional experience

Work History

Case Management Manager

The BattleFied Church Ministry
01.2011 - 03.2021
  • Reviewed case progress notes and uploaded to contract database.
  • Maintained daily roster with status of assigned cases to direct appropriate case progress.
  • Supported family members and sponsors to assist with understanding reunification process and clients needs.
  • Coordinated case management through safe and timely reunification services for children.
  • Managed volunteer programs focused on providing community services to underserved populations.
  • Analyzed trends and data to inform decision-making and program development.
  • Facilitated timely release or discharge of children to identified sponsors or authorized custodians.
  • Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
  • Structured standardized case management processes to comply with regulatory agency statutes and standards.
  • Managed and monitored program activities and evaluated quality for improvement recommendations.
  • Created care plans that addressed clinical and financial challenges, family requirements and facilitated patient quality of life.
  • Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
  • Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients.
  • Developed and administered budgets, authorized expenditures and monitored financial indicators to improve profitability.
  • Leveraged case management tools and conflict management techniques to help interdisciplinary teams achieve optimal outcomes.
  • Served as corporate resource for compliance and audits to facilitate legal process and appeals.
  • Provided leadership, guidance and support to staff members.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Devised and implemented cost-control plans to enhance department operations.
  • Developed and implemented training programs for staff.
  • Assessed community needs and identified resources for social and community service programs.
  • Collaborated with community members to develop and implement service initiatives.
  • Researched best practices and developed strategies to improve program outcomes.
  • Established and maintained relationships with key stakeholders.

Recovery House Manager

Project 90
04.2006 - 05.2010
  • Assessed facility and equipment for repair and replacement needs to maintain quality of therapeutic care.
  • Monitored patient care, human resources and implementation of [All of program] policies and procedures.
  • Completed random chart audits and reported results to Program staff manager.
  • Scheduled providers according to patient need to use resources efficiently.
  • Managed operations, finances and marketing of house to rehabilitation facility.
  • Cared for 20 patients within house budget.
  • Evaluated and screened patients to determine needs and provide necessary support.
  • Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
  • Maintained safe environment for 25-30-patient- facility with continuous surveillance.
  • Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
  • Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
  • Assisted clients in exploring career options and vocational goals.
  • Evaluated diagnostic data to determine eligibility and needed services.
  • Mobilized case management system to document service delivery and case progress.
  • Led vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
  • Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
  • Assisted individuals with addressing disabilities and developing career plans.
  • Liaised with community partners to enhance employment opportunities for individuals with disabilities.

Skills

CASE MANAGEMENT EXPERIENCE?

Experience Qualifications

  • (9) years of care Coordination Quality Management Clinical Quality Incentives progressively responsible and directly related work experience in case management and Title 17 and Title 22 The two sets of regulations that are relevant to California Department of Social Services (CDSS) and California Department of Developmental Services (DDS), respectively
    Title 22 of theCalifornia Code of Regulations is the primary source of authority for Community Care Licensing Division (CCLD) activities, which regulate community care facilities in California 1 The regulations apply to all community care facilities regulated by CCLD, except where specifically

Knowledge, Skills, and Abilities

  • Collect and record data, evaluate data and statistics, and maintain effective reporting systems
  • Develop and perform patient assessment and plan of care
  • Monitor and assure the patient's access to the appropriate level of care; the right health care providers; and the correct setting and services to meet the patient's needs; promote coordination and continuity in patient health care
  • Provide age-appropriate assessments, interpretation of data, and delivery of interventions
  • Provide appropriate patient care and clinical information when patients are admitted, referred, transferred, or discharged
  • Remain knowledgeable regarding available treatments and services
  • Resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationships
  • Understand, interpret and apply complex federal and state hospital compliance laws, rules, regulations and guidelines
  • Ability to work effectively with individuals at all levels of the organization
  • Knowledge of available patient services and treatment
  • Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, and the health care system, and the responsibility and accountability for the outcome of practice
  • Knowledge of evaluation and assessment techniques
  • Knowledge of hospital operations, organization, systems and procedures and laws and regulations pertaining to the operation of hospitals in California
  • Knowledge of medical terminology and related levels of care and treatment
  • Knowledge of the full continuum of care available to patients, interrelationships of the care components, and their effective integration
  • Knowledge of the models of case management, including the principles and practices of discharge planning, utilization review, and quality assurance/improvement
  • Knowledge of the variables that affect the processes and outcomes of patient health care

Timeline

Case Management Manager

The BattleFied Church Ministry
01.2011 - 03.2021

Recovery House Manager

Project 90
04.2006 - 05.2010

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CLENNAN WILLIAMS