Cleo Hope

1. Front of house guest service relations

2. Interacted with and helped customers daily.

3. Shared best practices and knowledge with colleagues and teams helping to achieve all targeted goals.

1. Assisted in planning and execution of special events and related activities.

2. Ensured that all guests' services and needs were met.

3. Maintained a high level of professionalism and composure in stressful situations, effectively troubleshooting issues as they arose.

1. Maintained kitchen and dining areas

2. Washed soiled linens and dishes

3. Worked alongside Head Chef preparing food.

4. Trained, oversaw, and mentored new team members to strengthen performance and job expertise.

1. Handled customer inquiries and suggestions courteously and professionally.

2. Sorted all incoming express mail packages and prepared express envelopes for courier pickup

3. Interacted with organizational staff, management, clients, and vendors with courteous and professional demeanor at all times.