CLEO MARIE RYSER
McKinney,USA
Summary
Results-driven Product Delivery Manager and Product Owner with 29 years of experience delivering large-scale, mission-critical projects on time and within budget. Expertise includes managing financial commercial banking systems and collateral applications across investment, automotive, and banking sectors. Skilled in enhancing business operations and technology systems through effective project management and strategic support.
Overview
29
29
years of professional experience
Work History
VP Product Delivery Manager
JPMorgan Chase
02.2022 - Current
- As the VP Product Delivery Manager, I lead the Asset-based lending product teams and systems within Commercial & Investment banking line of business. This line of business provides customers with flexible and cost-effective borrowing solutions that enable capitalization on growth opportunities and maintain operational flexibility. High-visibility application that services 250 billion of total global revolver/term loan lines.
- Manage a $5 million-dollar annual budget for application modernization and platform stability and a $10MM dollar annual budget for high priority line of business transformation projects.
- Prioritized business needs to shape annual roadmap, delivering large-scale enhancements that generated new client business, automated processes for operational efficiency, and established effective system controls to mitigate bank risk.
- Led team of five product owners and nineteen developers across US and India to enhance two collateral management and compliance applications, improving customer service for collateral management and real-time availability calculations.
- Delivery of the SOR systems' data to feed the global bank data hub to centralize all business and financial reporting in one central data store.
- Managed external vendor relationship for collateral system. Oversaw statement of work (SOW) and maintained monthly budget.
- Planned future strategy and presented cost-benefit analysis to key stakeholders for replacing collateral system, evaluating four external and internal systems with similar capabilities.
- JPMorgan Chase & Co is the largest bank in the United States, and the world’s largest bank by market capitalization as of 2025.
Business Analyst/Business Execution Consultant
Wells Fargo Commercial Capital
08.2016 - 02.2022
- Business Analyst lead supporting an Asset-based lending system of over two thousand commercial customers leading a high-visibility application that services billions in dollars of total global revolver/term loan lines. Funding customer advance requests throughout the day, calculating client, and loan availability amounts on a real-time basis.
- Managed projects for enterprise compliance, SHRP, functional application enhancements, and migration of loans from other systems into ABL system, supporting high-priority commitments and improving efficiencies within Capital Finance applications.
- Conducted weekly requirements reviews with operations and portfolio teams to prioritize and rank system enhancement requests ranging from small-scale to large-scale.
- Built strong partnerships with business stakeholders across front-office portfolio, back-office operations, technology support, and downstream applications consuming ABL loan source data.
- Oversee all application audits conducted by external auditors (KPMG) and internal auditors to walk-through system IT controls, security access controls, and back-end data interfacing controls for cross-system integrations.
- Reported bi-monthly on all ABL source system projects and project status to business stakeholders, upper management, and project management teams.
- Project team structured in Agile project methodology with daily scrum calls, weekly story refinement, sprint planning for a two-week sprint duration, and daily production support stand-ups.
Senior Lead Business Systems Analyst
Toyota Financial Services
03.2012 - 08.2016
- Role: Lead BSA on Core Receivables project
- Lead BSA on Core Receivables uplift project overseeing twenty impacted systems across Accounting, Tax, Treasury, Legal, and Risk applications.
- Led team of analysts in documenting business process changes across seventy-five interfaces to ensure alignment with project goals.
- Collaborated with application architects, program architects, and development teams to ensure functional requirements were documented and aligned to business cases.
- Oversaw QA testing scope and defined testing strategies to validate business processes and align with core project objectives.
- Cultivated relationships with business stakeholders to address Core project initiatives and assess impacts on their systems.
- Managed functional and technical relationships with external vendors such as Bank of America, Citibank, Western Union, Banco Popular, HSBC, OneSource, and Price Waterhouse Coopers (PWC).
Business and Data Systems Analyst at JP Morgan Chase Bank
JP Morgan Chase Bank, Chicago, Illinois
Chicago, Illinois
10.2005 - 03.2012
- Functioned as a Business and Data Systems Analyst for a Commercial Card payment application re-engineering project and data conversion project.
- Successful completion of migrating data warehouse platform from Oracle to Teradata functioning as the lead Data Systems Analyst in writing the Conversion requirements and source to target data mapping documents.
- Documented third party vendor file specifications to map source data to target Teradata base file tables. Deliver detailed data mapping documents to ETL developers that load data from source vendor files into the Teradata Data Warehouse.
- Provided Business Reporting needs to external Commercial Credit Card Clients and Internal Applications for financial reconciliation of transactional data with source vendor data.
- Managed a team of business system analysts and documented functional requirements for ETL load files and client customized files.
- Provided knowledge-based expertise of business needs, defect impact, and expectations of resolutions to the system within the OLTP production, data warehouse, and data mart schemas.
- Experience in managing business requirements and effectively documenting requirements into functional and technical documents.
- Facilitated meetings with data architecture and application architecture teams to ensure business requirements are feasible and scalable.
- Mentored team members to understand back-end data, application functionality, and knowledge of Commercial Credit Card data.
- Led team to manage a data dictionary of data exchange systems to target mappings, source definitions, target definitions, data warehouse models, and reporting data models.
- Led team to support Web-integrated Applications, Data Modelers, Engineers, QA, User acceptance, and Business teams.
- Partnered with on-shore and off-shore development and design teams to drive successful implementation of Product requirements.
- Collaborated Vendor Management in resolving issues or enhancements with third party files.
- Worked with cross-functional Business teams with efforts on international expansion within EMEA.
- Coordinated management processes with EMEA business partners to establish a Global Data Management team, ensuring international data requirements comply with global banking data rules.
- Provide application training on complex system functionality and understanding of data complexity.
Business and Data Systems Analyst at JP Morgan Chase Bank
JP Morgan Chase Bank, Chicago, Illinois
Chicago, Illinois
05.2005 - 10.2005
- Business Analyst role in the merger of CRM applications between Bank One and JP Morgan Chase Bank.
- Analyst work included: Data mapping, creation of Unit Test scripts, Functional Specification Requirements, provided developers technical specifications of conversion code, and Data analysis.
- Delivered conversion project on time and within budget. Merging the CRM applications into a single system saved the bank a monthly $1 million cost.
Computer Consultant
Loeb Equipment and Appraisal Company, Chicago, IL
Chicago, IL
06.2004 - 05.2005
- Designed and analyzed the upgrade to the .Net Suite CRM.
- Developed stored procedures, SQL queries using T-SQL that automated the migration of legacy data to target Oracle database.
- Developed code in C language that successfully imported data from flat files (AS400 legacy system) into a MS SQL Server database.
- Create data exception reports to apply data updates prior to upgrading system to a web-based sales and marketing CRM software. Improved data accuracy by 75 percent.
- Analyzed and gathered requirements for migrating sales force data to .Net Suite CRM application.
- Cleaned data and tested data uploads to ensure accuracy and integrity.
- Completed all project tasks within deadlines.
- Loeb is a trusted provider of reliable equipment and related services that help manufacturing and financial companies grow their business. Loeb is a one-stop-shop solution for equipment sales and purchases, liquidation, and auction services.
Computer Consultant
Alan Ross Machinery Incorporated, Northbrook, IL
Northbrook, IL
04.2004 - 05.2004
- Executed data conversion from MS SQL Server application to Net suite CRM to ensure seamless integration.
- Facilitated requirements gathering, implementation, testing, and final data conversion to align system functionality with user needs.
- Created training manuals and delivered end-user training on Net suite CRM system to enhance user proficiency.
Computer Programmer/Analysts IL
Deutsche Bank, Chicago, IL
Chicago, IL
01.1998 - 02.2003
- Upgraded sales force team to Siebel CRM application for all sales reps in variable annuity, mutual fund, and retirement plan groups, enabling wholesalers to track customer activity and better target sales efforts.
- Technical Lead in the Oracle data/database conversion for three different Siebel (99-2000-7) upgrades.
- Served as lead data analyst for maintenance, modification, and conversion of Oracle database supporting Siebel CRM user interface.
- Technical lead in building JCL programs to transfer sales and CRM data from mainframe to Siebel CRM.
- Developed SQL Server databases for Client reporting needs.
- Gained mastery of company dealer/representative master database, becoming one of few IT employees with this expertise.
- Supported and maintained the Administrative Service Fee System for the fund accounting department.
- Developed COBOL programs for the sales and accounting applications.
Education
Bachelor of Science - Computer Science
Northern Illinois University
DeKalb, ILAssociates of Science - Mathematics
Waubonsee College
ILSkills
- Product Management
- Program management
- Project management
- Business analysis
- Business analysis tools
- New product development
- Strategy execution
- Process improvement
- Regulatory Compliance
- Systems migrations
- Systems and data integrations
- Database Platforms: SQL Server, Teradata, Oracle
- Agile Methodologies
- Financial Analysis
- Accounting Reconciliation
Accomplishments
Implemented a client-facing project that automated the calculation of a borrowing base and automated operations workflow process of document creation, transmission, review, and approval process.
Timeline
VP Product Delivery Manager
JPMorgan Chase
02.2022 - Current
Business Analyst/Business Execution Consultant
Wells Fargo Commercial Capital
08.2016 - 02.2022
Senior Lead Business Systems Analyst
Toyota Financial Services
03.2012 - 08.2016
Business and Data Systems Analyst at JP Morgan Chase Bank
JP Morgan Chase Bank, Chicago, Illinois
10.2005 - 03.2012
Business and Data Systems Analyst at JP Morgan Chase Bank
JP Morgan Chase Bank, Chicago, Illinois
05.2005 - 10.2005
Computer Consultant
Loeb Equipment and Appraisal Company, Chicago, IL
06.2004 - 05.2005
Computer Consultant
Alan Ross Machinery Incorporated, Northbrook, IL
04.2004 - 05.2004
Computer Programmer/Analysts IL
Deutsche Bank, Chicago, IL
01.1998 - 02.2003
Associates of Science - Mathematics
Waubonsee College
Bachelor of Science - Computer Science
Northern Illinois University