Cleo Miller
Burlington
Summary
Dynamic professional with a proven track record at the University of Vermont, excelling in conflict resolution and team leadership. Adept at engaging diverse audiences and creating compelling content, I thrive in high-energy environments, driving positive outcomes through innovative problem-solving and clear communication. Passionate about fast paced enviornments and working on projects that make a difference in peoples lives.
Overview
5
5
years of professional experience
Work History
Intramural Sports Official
University of Vermont
Burlington
08.2025 - Current
- Front-facing representative of UVM Campus Recreation, maintaining professionalism and positive brand perception
- Communication with players and other refs during games.
- Manage communication with large groups in live, high-pressure environments
- Lead captain meetings and clearly explain expectations, rules, and procedures
- Resolve conflicts calmly and efficiently while maintaining a fun, inclusive atmosphere
- Strengthened leadership, public communication, and real-time problem-solving skills
- Set up and take down any game materials.
Cultural & Language Experience Abroad
Carpe Diem Gap Year
Guatemala
02.2024 - 05.2025
- Lived abroad to study language and sustainability while being immersed in new cultural environments
- Developed adaptability, independence, and cross-cultural communication skills. In a different town every week.
- Helped plan and execute a construction project for an "eco school". Built a classroom out of recycled material and earth materials.
- Created fun and engaging content for social media
- Collaborated with peers to plan a one week itinerary. including travel, meal budget, places to stay, etc.
- Gained a deeper understanding of diverse audiences, perspectives, and communication styles
- Built confidence navigating unfamiliar settings
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- One month of one on one spanish school.
Server
Max's on Main
Beacon
04.2023 - 02.2024
- Delivered high-quality customer experiences in fast-paced restaurant environment.
- Built rapport with guests, driving repeat business through strong interpersonal skills.
- Managed payments and closing procedures with precision and accuracy.
- Collaborated closely with kitchen and bar staff to ensure seamless service.
- Operated POS terminals for order input, bill splitting, and total calculations.
- Greeted customers, addressed inquiries, and recommended specials to enhance sales.
- Maintained cleanliness and organization of dining areas consistently.
- Trained new servers on restaurant policies and service standards.
Salad Bar Attendant, Barista
Fresh (Locally Owned)
Hopewell Junction
02.2021 - 04.2023
- Prepared specialty beverages and food items to brand standards
- Operated POS systems and handled transactions efficiently
- Communicate with customers with friendliness
- Opened and closed the restaurant independently
- Maintained cleanliness, food safety standards, and nightly deep cleaning
- Handled customer concerns professionally, strengthening trust and brand loyalty
- Developed engaging content for social media platforms and websites.
- Planned, produced and edited video projects to maximize engagement.
Education
Bachelor of Arts - Psychology
University of Vermont
Burlington, VT05-2028
High School Diploma -
John Jay High School
Hopewell Junction, NYSkills
- Content creation
- Clear verbal and written communication skills
- Teamwork and cooperation
- Audience engagement
- Clear written communication
- Team leadership
- Understanding of psychology
- Conflict resolution
- Creative problem-solving
- Team collaboration
- High-energy environments
Accomplishments
Valid Driver's License
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Intramural Sports Official
University of Vermont
08.2025 - Current
Cultural & Language Experience Abroad
Carpe Diem Gap Year
02.2024 - 05.2025
Server
Max's on Main
04.2023 - 02.2024
Salad Bar Attendant, Barista
Fresh (Locally Owned)
02.2021 - 04.2023
Bachelor of Arts - Psychology
University of Vermont
High School Diploma -
John Jay High School