Cleo Rebello
Margao,Goa
Summary
Dynamic and dedicated waiter with extensive experience at Margaritaville at Sea, excelling in delivering exceptional guest service and maximizing sales through effective upselling techniques. Skilled in managing high-pressure situations while maintaining a clean and organized workspace, ensuring 100% guest satisfaction and adherence to sanitation standards.
Overview
15
15
years of professional experience
Work History
Steak House Waiter/ Acting Supervisor for Crew, St
Margaritaville at sea-Paradise
02.2022 - Current
- Setting up and managing food and beverage service in the Officer, Staff, and Crew Mess for breakfast and lunch.
- Ensuring smooth service flow and timely replenishment during peak meal periods.
- Experience as a steakhouse server for JWB dinner service, providing attentive food and beverage service.
- Committed to ensuring guest needs are met, and maintaining 100% guest satisfaction.
Waiter
Bahamas Paradise
05.2014 - 01.2022
- Providing A-class service for the guests
- Knowledgeable in upselling techniques to maximize guest experience and sales
- Trained in allergen awareness and safe food handling practices
Waiter
Bahamas Celebration
05.2010 - 01.2014
- Providing A-class service for the guests
- Knowledgeable in upselling techniques to maximize guest experience and sales
- Trained in allergen awareness and safe food handling practices
Education
Hotel Management in Food And Beverage Course
Father Agnel Institute
05-2000
St. Pius X Convent High School
Skills
- Friendly, approachable, and able to engage with guests
- Handle orders accurately and efficiently
- Manage complaints or special requests professionally
- Work quickly under pressure during busy hours
- Stay organized and calm in a fast-paced environment
- Follow all sanitation procedures, and HACCP knowledge is a plus
- Keep workstations clean, stocked, and food safe
- Properly store and handle milk, syrups, and ingredients
- Recommend drinks or food items to enhance the guest experience
Languages
English: (Fluent), Spanish: (Basic)
Position Applied For
Position: Barist
Languages
English
First Language
Spanish
Beginner
A1
Timeline
Steak House Waiter/ Acting Supervisor for Crew, St
Margaritaville at sea-Paradise
02.2022 - Current
Waiter
Bahamas Paradise
05.2014 - 01.2022
Waiter
Bahamas Celebration
05.2010 - 01.2014
Hotel Management in Food And Beverage Course
Father Agnel Institute
St. Pius X Convent High School
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