Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cleofa Rivera

Carrollton,United States

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Personable Childcare Provider effective in providing children with immersive activities, educational assistance and balanced rest periods. Well-versed in childhood development patterns and corrective behavior strategies. Enthusiastic and hardworking Stylist Assistant motivated to serve customers and learn new techniques. Knowledgeable about current trends and skilled in steering clients toward flattering cuts. Keeps work areas clean and neat for maximum appeal.

Overview

40
40
years of professional experience

Work History

Pharmacy Technician Trainee

CVS Pharmacy
Carrollton, TX
10.2021 - Current
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted, measured, and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Restocked automated medication dispensing equipment.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Monitored drug interactions for customers.

Professional Nanny

Care.com
Carrollton , TX
11.2018 - Current
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Taught children everyday skills and language.
  • Assisted with light housekeeping duties as well as running errands.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.

Assistant Manager of Housekeeping

Hilton Garden Inn Hotel
Lewisville , TX
01.2017 - 12.2019
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Maintained required records of work hours, budgets and payrolls.
  • Ordered, maintained and distributed supplies and inventory
  • Prepared reports and schedules with accuracy

Hair Salon Receptionist/Hair Salon Assistant

SO Jealous Hair
Binghamton, NY
03.2016 - 11.2017
  • Learned details of types of treatments and procedures in order to answer questions from spa guests.
  • Communicated with spa team members if clients canceled or changed appointment times.
  • Achieved specified sales targets by promoting special treatments, additional services, and products.
  • Escorted clients to spa areas, treatment rooms and offices.
  • Answered telephone calls to provide information and schedule new appointments.
  • Offered exceptional service and support to walk-in and scheduled customers.

Restaurant Owner/Sales Manager

Rinconcito Dinner
Binghamton, NY
09.2009 - 08.2017
  • Managed payroll, daily deposits and cost controls.
  • Set employee schedules, delegated work and monitored food quality and service performance.
  • Recruited, hired and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and 20 employees.
  • Motivated staff to perform at peak efficiency and quality
  • Oversaw food preparation and monitored safety protocols
  • Verified prepared food met standards for quality and quantity before serving to customers
  • Spearheaded menu and staff development through detailed training and facilitation of staff meetings
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Hair Salon Receptionist/Hair Salon Assistant

Anoush Hair
Endicott, NY
08.2015 - 06.2017
  • Answered telephone calls to provide information and schedule new appointments.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Prepared clients for haircuts and styles with soothing shampoo work.
  • Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.

Sales Associate

Boscov's
Binghamton, NY
10.2007 - 09.2010
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.

Teacher's Assistant/Teacher

Day Care Center
Binghamton, NY
08.2000 - 02.2008
  • Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
  • Provided one-on-one and group-based learning support to maintain student progress and development.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.

Leasing Agent

Lolitas Properties
Binghamton, NY
04.2002 - 12.2007
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.

Assistant Housekeeping Manager

Ramada Inn
Binghamton, NY
12.2002 - 03.2006
  • Communicated repair needs to maintenance staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Placed orders for housekeeping supplies and guest toiletries.

Packing, Shipping, and Receiving Assembler

Baxter
Maricao, PR
06.1998 - 09.1999
  • Checked shipments against paperwork and signed documents.
  • Picked orders, scanned products and packed boxes.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Education

Certificate - Cosmetology Education

Anoush School Salon
New York, NY
05.2015

X-RAY TECHNICIAN

SUNY Broome Community College
Binghamton, NY
2015

High School Diploma -

Eva Y Patria Custodio
Puerto Rico
05.1996

Skills

  • G-Suite
  • Flexible and Adaptable
  • Self-Motivated
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Bilingual in Spanish-speaking
  • Costumer Services
  • Sales
  • Excellent Communication

Languages

Spanish
English

Timeline

Pharmacy Technician Trainee

CVS Pharmacy
10.2021 - Current

Professional Nanny

Care.com
11.2018 - Current

Assistant Manager of Housekeeping

Hilton Garden Inn Hotel
01.2017 - 12.2019

Hair Salon Receptionist/Hair Salon Assistant

SO Jealous Hair
03.2016 - 11.2017

Hair Salon Receptionist/Hair Salon Assistant

Anoush Hair
08.2015 - 06.2017

Restaurant Owner/Sales Manager

Rinconcito Dinner
09.2009 - 08.2017

Sales Associate

Boscov's
10.2007 - 09.2010

Assistant Housekeeping Manager

Ramada Inn
12.2002 - 03.2006

Leasing Agent

Lolitas Properties
04.2002 - 12.2007

Teacher's Assistant/Teacher

Day Care Center
08.2000 - 02.2008

Packing, Shipping, and Receiving Assembler

Baxter
06.1998 - 09.1999

Certificate - Cosmetology Education

Anoush School Salon

X-RAY TECHNICIAN

SUNY Broome Community College

High School Diploma -

Eva Y Patria Custodio

Similar Profiles

CREATE PROFILE
Cleofa Rivera