CLEOLA JONES
Cincinnati,OH
Summary
Enthusiastic professional communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks.
Overview
7
7
years of professional experience
Work History
Patient Feeding
Cincinnati Children's Hospital
Cincinnati, Ohio
05.2022 - Current
- Checked expiration dates on perishable items to ensure freshness.
- Accurately completed paperwork associated with stocking activities.
- Replenished items to maintain stock availability.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Scheduling
Cincinnati Children's Hospital
Cincinnati, Ohio
06.2022 - 10.2022
- Assisted in scheduling patient appointments and maintaining medical records.
- Assisted with scheduling appointments for guests and clients.
- Assisted with scheduling appointments while maintaining accurate patient records.
- Assisted with scheduling appointments for patients and doctors.
Patient Transporter
Cincinnati Children's Hospital
Cincinnati, Ohio
02.2018 - 06.2022
- Greeted and assisted patients in wheelchairs to their appointments.
- Maintained cleanliness of transport vehicles and equipment.
- Collected patient information from nursing staff prior to transport.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
- Adhered strictly to HIPAA regulations concerning confidentiality of patient information.
- Assisted with transferring deceased bodies from the hospital unit to the morgue with respect and dignity.
- Greeted patient and explained transport plan and destination.
- Assisted in the training of new transport staff, sharing knowledge and best practices.
- Maintained strict adherence to hygiene and infection control policies, sanitizing transport equipment after each use.
Cashier
JCPenney
Cincinnati, Ohio
10.2021 - 05.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
Education
Certificate - Medical Coding And Billing
Ancora
Arlington, TX09-2024
Certificate - Medical Assistant
Ross Medical Institute
Cincinnati, OH07-2016
Certificate - Certified Nursing Assistant
Gateway Community College
Edgewood, KY03-2011
Diploma - Medical Coding And Billing
Southwestern College Of Business
Cincinnati, OH06-2005
Skills
- Patient chart reviewing
- Patient assistance
- Visiting patient homes
Timeline
Scheduling
Cincinnati Children's Hospital
06.2022 - 10.2022
Patient Feeding
Cincinnati Children's Hospital
05.2022 - Current
Cashier
JCPenney
10.2021 - 05.2022
Patient Transporter
Cincinnati Children's Hospital
02.2018 - 06.2022
Certificate - Medical Coding And Billing
Ancora
Certificate - Medical Assistant
Ross Medical Institute
Certificate - Certified Nursing Assistant
Gateway Community College
Diploma - Medical Coding And Billing
Southwestern College Of Business
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