Cleopatra Barrett
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of responsibilities and training in customer service. Motivated to learn, grow and excel in what ever area of work is necessary.
Overview
38
38
years of professional experience
Work History
Resource Coordinator
Kleo Community Family Life Center
Chicago, Illinois
06.2021 - Current
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Referred families to shelters, legal resources and educational programs.
- Scheduling vaccinations at POD sites for 100's of people
- Performed duties at canvassing events where 1000's of people participate
- Performed Security check for 100's of people at vaccination site
COVID-19 Contact Tracer
Kleo Community Family Life Center
Chicago, Illinois
06.2020 - Current
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Performed record keeping by logging client information within secure contact-tracing software.
Administrator
Life Center Church Of God In Christ
Chicago, Illinois
08.2013 - Current
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
- Supervised staff of 11 people
- Developed tool to maintain records of 100's of people
Nail Technology School Owner
Cleopatra Barrett
Chicago, IL
01.2003 - 01.2015
- Established and maintain this business for 13 years
- Consulted with customers to assess needs and propose optimal solutions.
- Taught and train approximately 50 students each year on how to become licensed nail technicians and nail technician instructors
- Wrote, developed and implemented over 90 lesson plans to complete each curriculum
Beauty Salon Owner
Cleopatra Barrett
Chicago, Illnois
03.2001 - 06.2015
- Consulted with over 25 customers each day to assess needs and propose optimal solutions.
- Supervised approximately 10 employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully thriving business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Established this business and maintained it's operation for 15 years
Education
Cosmetology Instructor Certificate -
Elaine Steven Beauty College
St Louis, MO11.1988
Cosmetologist Certificate -
Elaine Steven Beauty College
St Louis, MO09.1987
Nail Technology Certificate -
Elaine Steven Beauty College
St Louis, MO01.1986
Crtificate - Secretary Procedures & Booking
Taylor Business Institute
Chicago, IL03.1975
High School Diploma -
New Rochelle High School
New Rochelle, NY06.1965
Skills
- Client relation building
- Ability to develop and implement tools for communicating with over 300 members of organizations
- Ability to develop , write, and implement lesson plans for students
- Answer inbound calls from community members
- Community engagement and outreach
- Excellent interpersonal skills
- Ability to interact professionally with others
- Computer skills
- Ability to access and navigate Microsoft programs
Timeline
Resource Coordinator
Kleo Community Family Life Center
06.2021 - Current
COVID-19 Contact Tracer
Kleo Community Family Life Center
06.2020 - Current
Administrator
Life Center Church Of God In Christ
08.2013 - Current
Nail Technology School Owner
Cleopatra Barrett
01.2003 - 01.2015
Beauty Salon Owner
Cleopatra Barrett
03.2001 - 06.2015
Cosmetology Instructor Certificate -
Elaine Steven Beauty College
Cosmetologist Certificate -
Elaine Steven Beauty College
Nail Technology Certificate -
Elaine Steven Beauty College
Crtificate - Secretary Procedures & Booking
Taylor Business Institute
High School Diploma -
New Rochelle High School