Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
CLEOPATRA BENT

CLEOPATRA BENT

Midlothian,TX

Summary

Highly motivated and aspiring Engineering Management Professional with a strong background in database management and sustainment. Currently pursuing a Master's degree in Engineering Management at Ohio University, expected to be completed in Fall 2025. Proven ability to effectively leverage technical expertise and demonstrate strong leadership skills to ensure efficient system operations and successful project completion. Regularly provided clear and concise updates on project plans, equipment management, and scheduling to superiors, promoting project alignment and transparency. Committed to continuous professional development, actively sought out specialized training in various employment issues, enhancing ability to handle complex situations. Excited to transition into an Engineering Management role, contributing to strategic decision-making that optimizes team performance and maximizes project impact.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sustainment Engineer (Database manager)

Lockheed Martin
10.2023 - Current
  • Conduct comprehensive analyses of sustainment system products, encompassing all stages from inventory tracking and process optimization
  • Translate customer requirements into systematic and logical solutions, ensuring adherence to processes and database constraints
  • Collaborate closely with Field Service Representatives to deliver effective product sustainment and logistics support to customers
  • Serve as the primary logistics liaison for customers, providing expert advice and training on system design and specifications
  • Optimize parts inventory management through database administration and maintain a streamlined process for tracking parts in the warehouse using a database program
  • Ensure efficient material allocation for ongoing projects by establishing and maintaining accurate and up-to-date parts data within the database
  • Utilize data analysis tools to generate insightful reports on parts usage and inventory levels, enabling proactive inventory management and cost optimization
  • Provide technical expertise on parts logistics and database management, supporting efficient supply chain operations
  • Provide technical support to internal and external customers on product operation and maintenance procedures
  • Developing and implementing procedures to clean up data ensuring consistency and cohesion
  • Developed proficiency in utilizing specialized tools and software programs to cross-reference data to adhere to ITAR / EAR99 regulations and deficiency identification
  • Resolve and address technical concerns in compliance with regulatory requirements and internal standards

Building Automation Technician

Schneider Electric
07.2023 - 10.2023
  • Delivered service and support for Schneider Electric's building automation systems across diverse customer locations
  • Monitored and analyzed system performance to identify areas for optimization and efficiency improvements
  • Installed, tested, and maintained Schneider Electric building automation systems per company standards and protocols
  • Diagnosed and resolved automation system issues, developing tailored solutions to meet customer-specific requirements
  • Reviewed drawings and code specifications to determine appropriate layouts for wiring installations in building automation systems.

Research Assistant Intern

Salisbury University
06.2022 - 06.2023
  • Spearheaded diplomatic outreach as a Research Assistant for Dr
  • Thomas Boudreau, Director of the Global Trust Project at Salisbury University
  • Researched and identified potential partners in South America to advance environmental initiatives
  • Presented complex research findings at academic conferences, earning commendations for presentation skills and enhancing the Global Trust Project's visibility
  • Developed data management expertise, utilizing Excel to track and organize information from over 1,000 sources for analysis
  • Conducted thorough data searches, identifying inconsistencies within research entries
  • Gained exposure to the scholarly publication process, including development of protocols and documentation techniques
  • Enhanced critical thinking and research skills through active project participation

Field Service Technician

Siemens Building Technologies
05.2018 - 02.2021
  • Delivered exceptional customer service by promptly resolving client inquiries and ensuring their satisfaction with equipment operation
  • Enhanced building efficiency and occupant comfort by installing, troubleshooting, maintaining, and repairing a wide range of HVAC and Building Automation equipment across 7 major hospitals and 4 school districts
  • Reduced downtime and repair costs through proactive maintenance practices, identifying potential issues before they escalated
  • Demonstrated strong technical expertise in diagnosing and resolving complex equipment malfunctions, ensuring optimal system performance

Lead Navigation Systems Electronics Technician / Work Center Supervisor

U.S. Navy - USS Sterett (DDG 104)
05.2016 - 05.2018
  • Maintained peak operational readiness for critical navigation systems including WSN-7 (Ships Gyroscope), NAVSSI (GPS), and IBS (Ship Steering System) ensuring safe and accurate ship navigation
  • Troubleshot and resolved complex link faults as a Collateral Link Technician, facilitating successful link exercise setup and execution
  • Provided rapid response to combat system casualties as lead Link 16 to 22 (tactical data) and navigation lead
  • Led a team of technicians as Electronic Support Supervisor, effectively supervising watch station during underway operations, and assigning personnel to resolve trouble calls for various Combat Systems Department Combat Electronics divisions
  • Managed maintenance administration and personnel as Work Center Supervisor for the ship's IC division, ensuring smooth operations and high team efficiency

Primary Navigation Aids Technician

Naval Base Coronado
05.2014 - 04.2016
  • Maintained the operational readiness of critical aircraft equipment through preventive and corrective maintenance of all ancillary navigation aids
  • Ensured accuracy and reliability of navigation systems by performing meticulous inspections and calibrations according to technical manuals
  • Troubleshot and resolved complex technical malfunctions to minimize downtime and ensure safe aircraft operations
  • Demonstrated strong mechanical aptitude and adherence to safety protocols while performing maintenance tasks
  • Contributed to the overall efficiency and effectiveness of the airbase operations by maintaining reliable navigation systems

Primary Tactical Data Link Technician

Exterior Communications Systems, USS Decatur (DDG-73)
07.2013 - 05.2014
  • Led the maintenance and repair of all exterior communications systems, ensuring optimal operational readiness for critical wartime and peacetime communication channels
  • Adeptly diagnosed and troubleshot communication casualties during underway operations, minimizing downtime and maintaining seamless communication with command centers
  • Maintained a meticulous maintenance schedule, resulting in '99.5% uptime for exterior communications systems
  • Contributed to the efficient operation of the ship by ensuring reliable and secure external communication
  • Developed expertise in troubleshooting complex communication systems through on-the-job experience and training
  • Provide around-the-clock rapid response and troubleshooting services for exterior tactical Data Link and exterior communication casualties during underway operations

Primary ASOS Technician, Secondary TACAN Technician

Naval Base Coronado Aircraft Landing Field, San Clemente Island
06.2011 - 03.2013
  • Maintained mission-critical airfield operations by providing primary maintenance support for the Automated Surface Observing System (ASOS) and secondary support for the Tactical Air Navigation (TACAN) system
  • Ensured accurate and reliable weather data through meticulous preventive and corrective maintenance of the ASOS, directly impacting flight safety and mission success
  • Increased system uptime and readiness by implementing effective maintenance procedures for all airfield communication equipment
  • Successfully diagnosed and repaired a malfunctioning ASOS component, preventing a potential delay in flight operations

Education

Master's degree - Engineering Management

Ohio University, Athens, OH
12-2025

Bachelor of Arts - Conflict Analysis and Dispute Resolution, Communications

Salisbury University, Salisbury, MD
09.2022
GPA: 3.8/4.0

Skills

  • Established database security (user access controls)
  • Document & Database Management
  • Data Audits & Backups
  • Systems Administration
  • Database Management & Administration
  • Supervision & Team Oversight
  • Sustainment Engineering
  • Monitored and resolved database performance issues
  • Troubleshot database problems and implemented solutions
  • Personnel Issue Resolution
  • Training & Development
  • Project Management & Coordination
  • Leadership & Interpersonal Skills
  • High-Value Product Management
  • Troubleshooting & Technical Support
  • Active Secret Clearance
  • Critical & Creative Thinking
  • Electronic Maintenance & Repair
  • Schematic Reading

Certification

  • AN/WSN-7 and Navigation System Technician C School, Dam Neck, VA, 2016
  • Data Link Communication System Maintenance Tech, Dam Neck, VA, 2013
  • Tactical Air Navigation C School, San Diego, CA, 2012
  • Meteorological Equipment Maintenance C School, Biloxi, MI, 2011
  • Apprentice Technical Training/ Electronics Technician A School, Great Lakes, IL, 2010

Accomplishments

  • Leveraged expertise to troubleshoot complex projects and oversee multi-million-dollar initiatives, contributing significantly to successful completion.
  • Recognized for outstanding performance as Junior Sailor of the Quarter (Q4 2012).
  • Completed advanced training in the TACAN navigation system, gaining expertise in troubleshooting and maintenance.
  • Volunteered 94 hours of community service.

Timeline

Sustainment Engineer (Database manager) - Lockheed Martin
10.2023 - Current
Building Automation Technician - Schneider Electric
07.2023 - 10.2023
Research Assistant Intern - Salisbury University
06.2022 - 06.2023
Field Service Technician - Siemens Building Technologies
05.2018 - 02.2021
Lead Navigation Systems Electronics Technician / Work Center Supervisor - U.S. Navy - USS Sterett (DDG 104)
05.2016 - 05.2018
Primary Navigation Aids Technician - Naval Base Coronado
05.2014 - 04.2016
Primary Tactical Data Link Technician - Exterior Communications Systems, USS Decatur (DDG-73)
07.2013 - 05.2014
Primary ASOS Technician, Secondary TACAN Technician - Naval Base Coronado Aircraft Landing Field, San Clemente Island
06.2011 - 03.2013
Salisbury University - Bachelor of Arts, Conflict Analysis and Dispute Resolution, Communications
Ohio University - Master's degree, Engineering Management

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