Summary
Overview
Work History
Education
Skills
Communityachievements
Timeline
Hi, I’m

Cleopatra Warren

Business Administration/Customer Service
Lithonia,GA

Summary

Assistant Teacher passionate about helping children complete tasks and learn new concepts. Skilled at evaluating student progression and adapting lesson plans to facilitate learning and growth. Caring and compassionate with students from diverse backgrounds and with different learning styles.

Overview

32
years of professional experience

Work History

Voice of Faith Christian Daycare

Assistant Teacher
1 2017 - 1 2019

Job overview

  • Actively worked with other professionals and families promoting high quality and useful services by making decisions based on knowledge of Bright from the Start Early Childhood practices and took advantage of opportunities to improve any knowledge and competences for both personal and professional growth.

Children’s Healthcare of Atlanta

Medical Transcriptionist
01.2001 - 01.2012

Job overview

  • Transcribed and interpreted the dictation of diagnostic test results, operative reports, referral letters, and other documents
  • Reviewed and edited drafts prepared by speech recognition software, making sure that the transcription was correct, complete, and had a consistent style
  • Performed quality improvement audits.

Quest Diagnostics

Medical Transcriptionist
01.1997 - 01.2001

Job overview

  • Transcribed and interpreted the dictation of diagnostic test results, operative reports, referral letters, and other documents
  • Review and edit drafts prepared by speech recognition software, making sure that the transcription is correct, complete, and has a consistent style

Emory University Hospital

Medical Transcriptionist
01.1995 - 01.1997

Job overview

  • Transcribed and interpret the dictation of diagnostic test results, operative reports, referral letters, and other documents
  • Followed patient confidentiality guidelines and legal documentation requirements
  • Entered medical reports into electronic health records systems
  • Performed quality improvement audits.

City of Montgomery Police Department

Office Clerk
01.1994 - 01.1995

Job overview

  • Collected information and efficiently filed it for easy access
  • Was well versed in a wide range of forms used for incident reporting, arrests, prisoner information, and sensitive departmental operations
  • Good communication skills to provide accurate and clear information to the public and assisted outside agencies that require data from the department
  • Collected and safeguarded personal items from inmates.

Illinois Masonic Hospital

Office Coordinator
01.1985 - 01.1994

Job overview

  • Maintained office services by organizing office operations and procedures; preparing payroll;; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions
  • Designed and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments
  • Completed operational requirements by scheduling, assigning employees, and following up on work results
  • Keep management informed by reviewing and analyzing special reports; summarizing information; identifying trends
  • Maintain staff retention by recruiting, selecting, orienting, and training employees
  • Maintained staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
  • Contributed to team effort by accomplishing related results as needed.

Warren Enterprises

Tax Preparer
01.1980 - 01.1984

Job overview

  • Advised clients in the tax preparation process, prepared, and filed tax documents
  • Responded to a variety of customer inquiries and providing tax information
  • Maintained data entry requirements by following data program techniques and procedures
  • Used computer systems; such as, TurboTax/Intuit, MS Word, and Excel
  • Prepared financial computations and analysis; on tax returns, income statements, profit and loss statements, schedule of liabilities, and balance sheets for clients
  • Impeccable mathematical skills on computations/analyses to determine client tax refunds.

Education

Council for Professional Recognition

Child Development Associate (CDA) Credential

Troy University

Associates of Science from Business

University Overview

GPA: 3.8

Skills

Skills Development

Communityachievements

  • Active Member of Board of Directors and Chair of Care Committee – Homeowners Association
  • Active Volunteer – Sisters on Mission; resources and training for victims of disasters 15 years
  • Active Team Member of Mission Ministry – Greenforest Community Baptist Church
  • Active Member Usher Ministry, Hospitality, and Benevolence Committee – Greenforest Community Baptist Church

Timeline

Medical Transcriptionist

Children’s Healthcare of Atlanta
01.2001 - 01.2012

Medical Transcriptionist

Quest Diagnostics
01.1997 - 01.2001

Medical Transcriptionist

Emory University Hospital
01.1995 - 01.1997

Office Clerk

City of Montgomery Police Department
01.1994 - 01.1995

Office Coordinator

Illinois Masonic Hospital
01.1985 - 01.1994

Tax Preparer

Warren Enterprises
01.1980 - 01.1984

Assistant Teacher

Voice of Faith Christian Daycare
1 2017 - 1 2019

Council for Professional Recognition

Child Development Associate (CDA) Credential
05.2018

Troy University

Associates of Science from Business
05.2014
Cleopatra WarrenBusiness Administration/Customer Service