Cletis Burdge
Grants Pass,OR
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various stores. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
28
28
years of professional experience
Work History
District Manager
Advance Auto Parts (formerly CarQuest)
01.2005 - Current
- Achieve or exceed district total sales and profitability goals
- Ensure commercial customer retention & relationship growth in the market
- Selection, hiring, development, goal setting, performance mgmt., coaching, engagement and retention of General Managers and Core 4 team members
- Ensure proper staffing levels throughout the district
- Ensure execution of all inventory & operational standards within the district
- Conduct regular store visits providing action plans to achieve full market potential.
- Teach business acumen by review of profit and loss statement with GM's
- Communicate effectively and appropriately to stores and support staff
Account Executive of Independent Stores
Advance Auto Parts (formerly CarQuest)
01.1995 - 01.2005
- Gained understanding of goals, objectives and processes to meet client business needs.
- Executed successful sales strategies to convert leads into customers.
- Prepared additional quotes for current clients to upsell products and services.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Serviced accounts and proposed new products and services to maximize revenue.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Met and exceeded service level goals to achieve standards and expectations.
- Trained clients on product features and updates to secure buy-in.
Education
High School Diploma -
Hidden Valley High School
Murphy, ORSkills
- Business Planning
- Sales Reporting
- Customer Service
- Employee Scheduling
- Business Administration
- Staff Management
- Strategic Planning
- Sales Orientation
- Organizational Analysis
Timeline
District Manager
Advance Auto Parts (formerly CarQuest)
01.2005 - Current
Account Executive of Independent Stores
Advance Auto Parts (formerly CarQuest)
01.1995 - 01.2005
High School Diploma -
Hidden Valley High School
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