Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Cleusa Garcia

Orlando,FL

Summary

As a dynamic Administrative Officer and Cashier, I bring a proven track record of enhancing customer satisfaction and operational efficiency, particularly during my tenure at Seabra's Market. I am recognized for delivering exceptional customer service, addressing concerns promptly, and fostering strong customer loyalty. My ability to manage financial records accurately and improve office productivity highlights my dedication to precision and efficiency. A strong team player, I thrive in collaborative environments, consistently driving repeat business and exceeding customer expectations.

I am committed to utilizing downtime effectively, staying proactive with daily tasks, and identifying opportunities to improve team performance. My experience includes processing transactions, answering customer inquiries, and resolving issues, ensuring smooth and accurate operations in fast-paced settings. As a creative problem-solver, I am adept at reducing waste, optimizing workflows, and enhancing overall service delivery.

Reliable, punctual, and driven by integrity, I am dedicated to maintaining professionalism in all aspects of my work. My strong work ethic and passion for customer satisfaction make me a valuable asset in any customer-facing or administrative role.

Overview

19
19
years of professional experience

Work History

Cashier

Seabra's Market
02.2018 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Administrative Officer

Software Express
04.2006 - 06.2016
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.

Education

High School Diploma -

Ipiranga High School
Sao Paulo, Brazil
12-1988

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Customer service excellence
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving

Languages

Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Cashier

Seabra's Market
02.2018 - Current

Administrative Officer

Software Express
04.2006 - 06.2016

High School Diploma -

Ipiranga High School
Cleusa Garcia