Summary
Overview
Work History
Education
Skills
Certification
References
Affiliations
Languages
Websites
References
Timeline
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Cleveland J. Howard

Cleveland J. Howard

Bronx,NY

Summary

To secure full-time employment that facilitates assistance to others

Overview

23
23
years of professional experience
1
1
Certification

Work History

Cashier,Stock Clerk

Seasons Grocery
Bronx, NY
01.2021 - 04.2022

Cultivated welcoming atmosphere through friendly greetings and positive interactions.

Delivered exceptional service quality during customer transactions.

Ensured accurate processing of cash, credit cards, and gift cards.

Maintained organized displays by promptly restocking items.

Stockroom Assistant

Crabtree & Evelyn
Bronx, NY
11.2003 - 04.2004
  • Stock shelves, assist in receiving, unloading trucks, organizing and
    maintaining stock rooms, sort, organize, and mark items with identifying
    codes, such as prices or stock inventory control codes, so that
    inventories can be located quickly and easily.

Assistant Manager

One Price Clothing Inc.
02.2001 - 06.2003
  • Supervised store operations in Manager's absence, ensuring operational efficiency.

Managed cash transactions accurately to maintain financial integrity.

  • Opened and closed store, upholding security protocols.
  • Assisted Manager with various tasks to enhance productivity.
  • Represented One Price Clothing professionally to all customers.
  • Coordinated scheduling for client meetings and managed calendars efficiently.
  • Utilized CRM software like Salesforce for effective database management.
  • Generated reports on sales performance, streamlining data analysis.

Stock

Kmart Corporation
08.2000 - 12.2000
  • Remove items from shipping truck, receive and process merchandise, keep records of items entering or leaving the stockroom and inspect damaged or spoiled goods, bring merchandise to the sales floor and stock shelves and racks.

Cashier

Staples Express
06.1999 - 07.2000
  • Provided friendly, enthusiastic, high quality customer service, processed returns and exchanges, ensured that returned merchandise was in good condition, and determined where and when it was purchased and what type of payment was used.

Education

General Equivalency Diploma - GED

Exponents
New York, NY
06-2022

Skills

  • Sales expertise and administrative support

Customer relationship management

  • Record-keeping and database management
  • Meeting scheduling and coordination
  • Email communication skills
  • Performance reporting and analysis
  • Data management

Certification

  • July 2006 Loss Prevention of New York L.I.C., New York
  • Completed Security courses in credit card fraud, Legal procedures, False imprisonment, Testifying in court, Internal theft, Bomb threats and accident prevention.
  • Also obtained New York State eight hour Pre-Assignment Certificate.
  • May 1999 City Investigative Security School Manhattan, New York
  • Eight-Hour Security Training Certificate, obtained
  • Currently Studying IT

References

REFERENCES AVAILABLE UPON REQUEST

Affiliations

Hobbies

fishing

PC building

Learning new technology

Languages

English
Professional

References

References available upon request.

Timeline

Cashier,Stock Clerk

Seasons Grocery
01.2021 - 04.2022

Stockroom Assistant

Crabtree & Evelyn
11.2003 - 04.2004

Assistant Manager

One Price Clothing Inc.
02.2001 - 06.2003

Stock

Kmart Corporation
08.2000 - 12.2000

Cashier

Staples Express
06.1999 - 07.2000

General Equivalency Diploma - GED

Exponents
Cleveland J. Howard