Cleveland Smith
New York,NY
Summary
Dedicated and results-driven Supervisor with 5 of experience leading teams to achieve operational excellence and exceed performance goals. Skilled in fostering a collaborative and motivated work environment while ensuring adherence to company policies and procedures. Proven ability to effectively delegate tasks, provide guidance and support to team members, and implement strategies to optimize workflow efficiency. Committed to continuous improvement and employee development to drive organizational success.
Overview
7
7
years of professional experience
Work History
Equipment Supervisor
Gategroup
06.2023 - Current
- Streamlined airport operations through effective supervision and coordination of staff schedules and assignments.
- Facilitated smooth aircraft turnaround, coordinating ground services such as catering, and cleaning.
- Collaborated with security personnel to establish effective measures for detecting and preventing unauthorized access to restricted areas.
- Conducted regular performance evaluations for staff members, providing constructive feedback to encourage continuous improvement in their job roles.
Facilities Technical Supervisor
Revivn
02.2017 - 11.2023
- Streamlined technical processes by implementing automation and optimizing workflows, resulting in increased efficiency and reduced downtime.
- Enhanced team performance by providing comprehensive training programs and continuous support to technicians.
- Spearheaded the successful completion of various projects through effective leadership, resource management, and collaboration with cross-functional teams.
- Managed and mentored a team of IT professionals, fostering growth in skills and knowledge.
Dispatch Supervisor
Capsule Pharmacy
01.2017 - 05.2021
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Enhanced team productivity by providing ongoing training and support to dispatch staff.
- Reduced response times with effective allocation of resources and prioritization of tasks.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
Education
Bachelor of Science - Construction Management
Tuskegee University
Tuskegee, AL05.2011
Skills
- Loading/unloading trucks and pallets
- Personnel Management
- Performance Evaluations
- Cross-Functional Collaboration
- Personnel Skill Assessments
- Time management abilities
- Problem-Solving
Timeline
Equipment Supervisor
Gategroup
06.2023 - Current
Facilities Technical Supervisor
Revivn
02.2017 - 11.2023
Dispatch Supervisor
Capsule Pharmacy
01.2017 - 05.2021
Bachelor of Science - Construction Management
Tuskegee University
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