CLEVERLEY EASTER

Work History

Crossmark Retail Solutions

08.2022 - Current

Serves as the main point of contact in assigned district who manage a team of 60 full-time and part-time field Representatives providing on-going merchandising and product-awareness services for clients
Supervised over 1200 various locations, enforcing high-quality standards of operation.
Established a culture of continuous improvement, encouraging innovation and growth within the district.
Recruited hired, and trained top-performing retail teams, enhancing overall district performance.
Communicate regularly regarding reporting analysis and follow up, providing store level feedback, tracking performance metrics to goal and addressing on-going training opportunities
Tracking completions in assigned region, providing timely proactive and reactive coverage of all account calls, meeting company set completion goal monthly
Communicating work assignments and project expectations to retail merchandisers
Observing and implementing established policies and procedures
Conducted regular store visits to evaluate compliance with company policies and procedures.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

Lawrence Merchandising (Now Crossmark retail Solutions)

07.2021 - Current

Highest sales in region and best growth in2021.Increased sales revenue by developing and implementing effective sales strategies for the district.
Provide direct management, leadership, guidance, and problem-solving direction to remote workforce of Area
DSD experience in all major Grocery chains, such as; Kroger, Food lion, Publix, Wholefoods, At Home, Meijer's and others
Collaborate with Regional Leadership on strategic initiatives related to sales growth, store coverage, retail projects and communicate to assigned retail team
Manage and analyze store routing coverage, assignments, staffing and special projects in assigned geography to ensure efficiencies and full store coverage is aligned with goals and budgets outlined for assigned geography
Review and analyze daily reporting related to Territory Performance and develop plan to address opportunities
Review and approve all expenses and wages (i.e., payroll, mileage, and overtime) for Field Personnel in assigned geography
Engage and conduct weekly business reviews with Area Managers and Merchandisers to discuss current and future departmental and company initiatives and priorities of the areas, and employee appreciation

Premium Retail Services

07.2017 - 07.2021

11 years in leadership role within retail stores, Walmart, Best Buy, Lowe's, and Walgreens. Leading Territory consisting of multiple states
Develops and maintains operational responsibilities for market including project planning, management, execution, and overall operational efficiency to support the achievement of annual budget goals
Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Provide strategic leadership for assigned client business. Resolve and handle issues for clients and Premium team members. Including Account management and P&L , Client services
Work Remotely when not traveling throughout the market is an essential function of this role
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.

PLANT PARTNERS

05.2012 - 07.2017

Leading a territory of merchandisers at Lowe's Home Improvement Locations
Executes all company merchandising procedures, directives and programs are met
Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
Effectively manages labor to ensure maximum productivity and profitability
Boosted team productivity by implementing efficient project management strategies.
Provides leadership and direction to instill a customer-focused culture throughout the district
Provides in Store daily leadership to assigned team of merchandisers
Executes daily operational tasks and works with merchandisers while in assigned stores
Assists in the setup of live goods retail displays and execution of corporate programs
Communicates with Regional Manager daily & provides reports
Develops working relationships with store personnel. Informs store management of problems with displays, product or safety issues