Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Clikyerria Simpson

Tallahassee

Summary

Dedicated caregiver committed to delivering exceptional support tailored to the unique needs of clients managing various medical conditions. Expertise in coordinating medication schedules, medical appointments, and daily activities ensures a seamless care experience. Known for a compassionate approach, strong organizational abilities, and outstanding interpersonal skills that foster trust and rapport with clients and their families. Passionate about enhancing the quality of life for those served through attentive and personalized care.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Secretary/Administrator Coordinator (none Profit)

KTM Youth
01.2020 - Current
  • Followed office workflow procedures to ensure maximum efficiency and streamline daily operations.
  • Maintained files and records with effective filing systems, ensuring easy access and organization.
  • Supported various teams with administrative tasks, including redirecting calls, disseminating correspondence, and scheduling meetings.
  • Greeted and assisted visitors, providing a positive and professional first impression of the company.
  • Performed basic bookkeeping activities and updated the accounting system to ensure accurate financial records.
  • Addressed and resolved customer complaints or issues with a focus on customer satisfaction and problem resolution.
  • Monitored office supplies inventory, placing orders as needed to prevent shortages and ensure smooth operations.

CNA

Miracle Hill Nursing Home
05.2020 - 02.2022
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Prevented cross-contamination by cleaning and sterilizing equipment.

Billing Specialist Supervisor

Conduent - Department of Labor
01.2018 - 12.2020
  • Provider Enrollment: Assisted providers with enrollment into the Office of Workers Compensation Program, ensuring accurate and timely registration.
  • Case and Authorization Management: Provided case status updates and authorization information for claimant procedures covered under the workers' compensation program.
  • Billing and Payments: Managed bill status, provided payment information, and handled invoicing, including sorting incoming payments and sending out 1099 forms.
  • Authorization Routing: Routed authorization requests to Claim Examiners for the Department of Labor, ensuring proper processing and compliance.
  • Treatment Suite Verification: Conducted treatment suite reviews to verify if procedure codes were covered under the claimant's treatment package.
  • Financial Record Management: Managed the status of accounts and balances, handled invoices, and maintained financial records with attention to identifying and addressing inconsistencies.
  • Provider Number Management: Issued OWCP provider numbers to active providers in the Workers' Compensation Program, ensuring up-to-date and accurate provider information.

CNA

Eden Springs
01.2018 - 11.2020
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Secretary

HAMLIN PLACE OF BOYNTON BEACH
01.2016 - 12.2018
  • Communication Management: Efficiently answered calls, took messages, and handled correspondence, ensuring timely and professional responses.
  • Appointment Scheduling: Organized and arranged appointments, optimizing schedules to meet organizational and client needs.
  • Report Preparation: Typed, prepared, and collated reports with attention to detail, ensuring accuracy and clarity.
  • Filing and Record Maintenance: Managed filing systems to ensure organized and easily accessible records.
  • Meeting Coordination: Organized and serviced meetings by producing agendas, taking minutes, and following up on action items.
  • Database Management: Oversaw database management to maintain accurate and current information.
  • Workload Prioritization: Prioritized and managed workloads to efficiently handle multiple tasks and meet deadlines.
  • Procedure Implementation: Implemented new administrative procedures and systems to enhance office efficiency and productivity.
  • Liaison Activities: Liaised with relevant organizations and clients to facilitate effective communication and collaboration.
  • Publicity Coordination: Coordinated mailshots and other publicity tasks to support marketing and outreach efforts.
  • Expense Processing: Logged and processed bills and expenses, maintaining accurate financial records and reports.
  • Receptionist Duties: Performed receptionist duties, including meeting and greeting clients, providing excellent customer service.
  • Recruitment and Training: Assisted in recruiting and training new staff members to ensure they were well-integrated and effective in their roles.
  • Client Transport Coordination: Coordinated transportation for clients, ensuring timely and reliable service.
  • Healthcare Support: Assisted nurses with daily duties, contributing to efficient healthcare operations.

CNA - Certified Nursing Assistant

Avante at Lake Worth
02.2013 - 11.2015
  • Patient Handling: Assisted with turning or moving patients to ensure their comfort and safety.
  • Medical Supply Management: Gathered and prepared medical supplies to support patient care and clinical procedures.
  • Patient Hygiene: Provided personal care, including bathing, grooming, and brushing patients’ hair and teeth, ensuring their hygiene and comfort.
  • Feeding and Intake Documentation: Fed patients and meticulously documented their food and liquid intake to monitor nutrition and hydration.
  • Vital Signs Monitoring: Checked and recorded vital signs, such as blood pressure and heart rate, to assist in monitoring patient health.
  • Patient Call Response: Answered patient calls promptly and addressed their needs or concerns with empathy and efficiency.
  • Information Documentation: Documented patient information accurately, maintaining detailed and up-to-date records.
  • Room and Linen Cleaning: Cleaned patient rooms and bed linens to ensure a hygienic and safe environment.
  • Supply Stocking: Monitored and stocked medical supplies to ensure availability and readiness for patient care.
  • Medical Assistance: Assisted with certain medical procedures, supporting clinical staff during patient treatments and care.
  • Safety Procedures: Followed safety procedures to maintain a secure environment for patients and staff.
  • Patient Transportation: Transported patients to various locations within the facility, ensuring their safety and comfort.
  • Wound Care: Provided wound care and took necessary steps to assist in the healing process.

Education

Diploma -

Glades Central High School
01.2010

AA - undefined

Tallahassee Community College
01.2020

Bachelor’s - Health Science

Florida Agricultural and Mechanical University
01.2022

Master of Science - Health Administration/ Public Health

Barry University
Miami, FL
01-2027

Skills

  • Patient and reliable
  • Excellent problem solving and analytical skills
  • Experience with Microsoft- Excel and Words
  • Sense of Professionalism
  • Times Management Skills
  • Expert Customer Service Skills
  • Proactive Approach

Certification

CPR

Timeline

CNA

Miracle Hill Nursing Home
05.2020 - 02.2022

Secretary/Administrator Coordinator (none Profit)

KTM Youth
01.2020 - Current

CNA

Eden Springs
01.2018 - 11.2020

Billing Specialist Supervisor

Conduent - Department of Labor
01.2018 - 12.2020

Secretary

HAMLIN PLACE OF BOYNTON BEACH
01.2016 - 12.2018

CNA - Certified Nursing Assistant

Avante at Lake Worth
02.2013 - 11.2015

AA - undefined

Tallahassee Community College

Bachelor’s - Health Science

Florida Agricultural and Mechanical University

Diploma -

Glades Central High School

Master of Science - Health Administration/ Public Health

Barry University

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