Clieesha A. Sanders
Grandville,MI
Summary
Results-driven healthcare operations and administrative professional with more than 14 years of progressive experience in healthcare administration, staff scheduling, program management, behavioral health, residential care, and patient support. Proven success supervising teams, coordinating operations, interviewing and onboarding staff, managing budgets, maintaining regulatory compliance, and supporting high-quality resident care. Preparing to re-enroll in Medical Assisting program
Overview
9
9
years of professional experience
Work History
Resident Care Aide
Harbor House Ministries
Jenison, Michigan
12.2025 - Current
- Delivered personal hygiene assistance, including teeth brushing, showering, and bathing, to ensure resident comfort and adherence to care plans.
- Assisted residents with toileting and incontinence products according to individual care requirements.
- Maintained accurate documentation of care provided, incidents, and reports throughout shifts to ensure continuity of care and compliance with protocols.
- Prepared and served meals and snacks according to dietary guidelines.
- Encouraged mobility independence and community integration during day programming activities.
- Supported residents in spiritual engagement through church attendance and daily devotions.
- Executed daily housekeeping tasks to maintain cleanliness in resident living areas. such as bed-making and cleaning kitchens and bathrooms.
- Collaborated with families, staff, and volunteers during events to enhance community support and resident engagement.
Program Manager
Hope Network
Charlotte, NC
06.2024 - 10.2025
- Managed day-to-day program operations, ensuring compliance with state and federal regulations.
- Oversaw employee relations, conducted performance evaluations, and generated monthly reports to enhance team dynamics.
- Maintained accurate documentation and compliance with organizational policies.
- Assisted with recruitment, hiring, and onboarding of new staff.
- Coordinated transportation and facilitated community activity participation to enrich resident experiences.
- Encouraged independence and fostered relationship building among residents to improve overall community engagement.
- Supported personal care, ADLs, and medication administration.
Psychiatric Technician
Pine Rest
Charlotte, NC
09.2024 - 06.2025
- Monitored patient behavior, assisted in de-escalation, and ensured a safe therapeutic environment.
- Supported patients with behavioral and mental health needs in residential a setting to foster therapeutic engagement.
- Collaborated with nurses and clinicians to carry out treatment plans.
- Assisted residents with daily activities while documenting progress to ensure continuity of care.
Residential Scheduler
Pine Rest
Charlotte, NC
11.2024 - 06.2024
- Developed, maintained, and adjusted residential staff schedules to ensure adequate shift coverage.
- Monitored attendance, call-offs, and real-time schedule changes to maintain optimal staffing levels.
- Coordinated staffing coverage for vacations, leaves, and last-minute absences to ensure uninterrupted service.
- Communicated schedule updates promptly to staff and management.
- Supported onboarding by integrating new hires into the schedule.
- Managed timekeeping processes to ensure accurate payroll records., payroll corrections, and communication between teams.
- Promoted a positive and professional work culture through effective collaboration.
Direct Support Professional
Umar
Charlotte, NC
01.2018 - 12.2023
- Supported individuals with disabilities in daily living activities and personal care, fostering autonomy.
- Administered medications, planned care, provided personal support, and enhanced resident independence.
- Advocated for client needs in various settings, ensuring their voices were heard.
- Assisted clients in developing social skills and building community connections.
- Maintained safe, supportive environment for clients, ensuring positive interactions.
Direct Care Worker
Homewatch Caregivers
Charlotte, NC
01.2018 - 12.2023
- Administered medication and developed care plans to enhance resident well-being, provided personal care support to improve daily living, and promoted resident independence for quality of life.
- Provided compassionate care to clients, ensuring their comfort and safety.
- Assisted clients with daily living activities, including bathing and grooming.
- Monitored client health conditions and reported changes to supervisors.
Business Owner
Cly’s Love Boutique
Charlotte, NC
01.2018 - 12.2023
- Managed daily operations of a boutique specializing in women's fashion and accessories.
- Developed marketing strategies to enhance brand visibility and attract new customers.
- Oversaw inventory management to ensure optimal stock levels and product variety.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Patient Care Associate / Med Tech
Northlake House
Charlotte, NC
01.2018 - 12.2023
- Administered medications and planned care to enhance resident well-being and supported personal care to promote independence.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted residents with daily living activities and personal care needs.
- Maintained a clean and safe environment for residents at Northlake House.
Certified Nursing Assistant
Oaks Northpointe Woods
Battle Creek, MI
01.2018 - 12.2023
- Administered medication and developed care plans to enhance resident well-being and promote independence.
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records and documentation in compliance with protocols.
Education
Medical Assistant of Applied Science Degree -
Grand Rapids Community College
Grand Rapids, MI08-2028
Skills
- Medication Management
- Care Plan Development
- Patient Record Management
- Patient Behavior Monitoring
- Resident Support
- Healthcare compliance
- Diabetes support
- Nutritional support
- Dementia support
- Shift Coordination
- Team Collaboration
- Task Prioritization
- Conflict resolution
- Patient support
- Nutritional support
Timeline
Resident Care Aide
Harbor House Ministries
12.2025 - Current
Residential Scheduler
Pine Rest
11.2024 - 06.2024
Psychiatric Technician
Pine Rest
09.2024 - 06.2025
Program Manager
Hope Network
06.2024 - 10.2025
Direct Support Professional
Umar
01.2018 - 12.2023
Direct Care Worker
Homewatch Caregivers
01.2018 - 12.2023
Business Owner
Cly’s Love Boutique
01.2018 - 12.2023
Patient Care Associate / Med Tech
Northlake House
01.2018 - 12.2023
Certified Nursing Assistant
Oaks Northpointe Woods
01.2018 - 12.2023
Medical Assistant of Applied Science Degree -
Grand Rapids Community College