Experienced and proactive Operations Manager offering 15+ years of progressive warehouse settings serving all areas of logistical and warehousing needs. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Overview
22
22
years of professional experience
Work History
Warehouse Supervisor
Sanovo Technology
Plymouth, MI
04.2022 - Current
Addressed any problems that may arise during day-to-day operations in a timely manner.
Resolved customer inquiries regarding order status or delivery issues promptly.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Promoted safe working conditions by monitoring safety procedures and equipment.
Monitored warehouse operations to ensure accuracy and efficiency.
Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
Enforced strict safety procedures and protocols through successful management of warehouse team members.
Supervised scheduling for freight and package shipments and managed return and transfer procedures.
Reviewed invoices for accuracy prior to authorizing payment processing.
Generated warehouse shipping documents, packing lists and invoices.
Established and maintained good relations with customers, vendors, and transport companies.
Analyzed data from reports generated by Warehouse Management System software.
Team Supervisor
North Star Ranch
Howell, Michigan
02.2020 - 04.2022
Trained employees on daily tasks and coached to improve performance.
Enforced procedures and policies for safety and quality services.
Led and managed employees in partnership with other company leaders.
Minimized waste and applied lean methods to save money and reduce expenditures.
Kept work areas clean, neat, and free of safety hazards to maximize efficiency.
Conducted inspections of equipment before, during, and after shifts to prevent project delays and resolve issues.
Conferred with other supervisors to coordinate operations and activities within or between departments.
General Manager of Operations
Cz Cartage Inc.
Fowlerville, MI
01.2019 - 01.2020
Oversee's all day to day operations
Conducts scheduling of employee's
Implements practices and procedures
Oversee's billing and payable's departments
Oversee's garage and maintenance departments
Oversee's payroll
Warehouse Manager
Cz Cartage Inc.
Fowlerville / Belleville, MI
11.2015 - 01.2019
Oversee all daily operations of 80,000 sq/f warehouse
Manage 10 employee's on a a daily basis
Satisfied reporting requirements with timely and accurate logging of daily activities.
Established and maintained good relations with customers, vendors and transport companies.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
Set pricing for new projects
Set rates for existing consolidation and warehousing projects
Track warehouse space and usage for optimal gain
Warehouse Manager
Cz Cartage Inc.
Brighton, MI
02.2011 - 11.2015
Increased productivity through cross-training and thorough training of both current employees and new hires.
Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
Generated repeat business through development of devoted customer service to loyal clients.
Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
Established and maintained good relations with customers, vendors and transport companies.
Trained staff on material handling processes to reduce shipping times.
Oversaw all operations of 18,000 sq/f warehouse
Warehouse Associate
Cz Cartage Inc.
Novi, MI
06.2010 - 02.2011
Loaded perishable and non-perishable items into trucks according to planned delivery schedules.
Contributed ideas on ways to improve or optimize warehousing procedures.
Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
Unloaded cargo with Hi LO, maintaining clean, safe and organized warehouse areas.
Developed and implemented tracking of freight for consolidation
Developed and implemented shipping and receiving procedures
Owner and Installer
Quickscape Landscaping LLC
Howell, MI
03.2004 - 01.2010
Oversaw day to day operations
Managed procurement and delivery to job sites
Sales and marketing for new and existing customers
Managed 2 crews of installers
Oversaw maintenance of equipment
Communicated with current and prospective customers regarding services and pricing.
Created landscape designs to be presented to clients.
Established and enforced procedures and work standards, promoting team performance and safety.
Delegated daily landscaping tasks for installations, repairs and regular maintenance.
Monitored project progress to enforce adherence to deadlines and quality standards.
Installed irrigation systems, rock gardens and ponds according to customer specifications to simplify watering needs.
Recruited and hired workers, in addition to supervising and monitoring daily performance.