CLIFF MENEZES
Baytown,TX
Summary
Dynamic Gas Station Manager with proven expertise at Valero Gas Station in inventory management and workforce development. Achieved operational efficiency by reducing costs and enhancing customer satisfaction through effective merchandising techniques. Cultivated strong client relationships and fostered a motivated team, driving continuous improvement in store performance and profitability.
Overview
7
7
years of professional experience
Work History
Gas Station Manager
Valero Gas Station
03.2018 - Current
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Improved overall store performance with proactive maintenance of gas pumps and equipment.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
- Ensured compliance with all relevant regulations by staying current on industry standards and implementing required changes promptly as needed.
- Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
- Enhanced customer satisfaction by implementing efficient service protocols and staff training.
- Maintained accurate financial records, enabling timely reporting and informed decisionmaking.
- Implemented safety procedures to ensure a safe working environment for employees and customers.
- Reduced operational costs through effective inventory management and streamlined processes.
- Oversaw staff recruitment and training processes, building a skilled workforce capable of handling diverse responsibilities effectively.
- Evaluated sales data to identify trends and adjust product offerings accordingly, driving continuous improvement in revenues.
- Collaborated with vendors to negotiate better pricing, resulting in increased profit margins.
- Optimized employee scheduling, balancing workload while maintaining excellent service levels.
- Boosted employee morale by fostering a supportive work culture and recognizing outstanding performance regularly.
- Managed inventory levels to minimize waste and ensure product availability, improving operational efficiency.
- Upgraded fuel pumps and technology to improve service speed and reliability, enhancing customer experience.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
High School Diploma -
MOUNT MARY HIGH SCHOOL
GOA INDIASkills
- Inventory and Store Management
- Workforce Development
- Effective Merchandising Techniques
- Comprehensive Budget Development
Languages
English
Full Professional
Timeline
Gas Station Manager
Valero Gas Station
03.2018 - Current
High School Diploma -
MOUNT MARY HIGH SCHOOL
Similar Profiles
Heather BrittHeather Britt
Shift Lead at Valero Gas StationShift Lead at Valero Gas Station
Stacy StrawtherStacy Strawther
Cashier at Valero Gas StationCashier at Valero Gas Station
David TaboraDavid Tabora
Cashier Manager at Valero Gas StationCashier Manager at Valero Gas Station