Cliff Ryan

Facilitate the buying and selling of properties, acting as a liaison between clients and the real estate market.

• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Achieved results by working with staff to meet established targets.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Monitored workflow to improve employee time management and increase productivity.

• Negotiated contracts w/ MLB Teams & Equipment companies on behalf of our clients.
• Negotiated endorsement deals, card deals, public signings, etc on behalf of our clients.
• Ran all office day to day/ billing / accounting / handled all phone calls from clients and or potential clients, the union, teams, etc.
• Assisted our clients with tasks that would pull them away from their job on the field, i.e. purchasing and shipping equipment, locating houses/apartments, shipping vehicles, booking flight, hotels, Dr. appointments etc.
• Worked directly with the MLB Union to make sure our agency was always up to date with the requirements needed to represent players, i.e. clients PAD's, Rep forms, legal documents, financial comp for our agency, etc.
• Lots of traveling to visit clients and building relationships

• Managed a show crew of up to 20 people for the shows our company attended each year/ I did this for 6 years and their are 3 major shows a year that take months of planning and weeks on the road.
• Ran and facilitated all needs for photo shoots, video shoots, and helped with the creation of content.
• Handled all ordering and purchasing of company apparel each year (verage 500K or more in orders per year).
• Handled the distribution of apparel and show items to each Bad Boy Mowers dealer (750 dealers when i left this position).
• Assisted Salesman with getting the dealers setup in all the different systems when becoming a dealer.
• Managed the Bad Boy television that 150 dealers had at the time which involved anything from billing to creating different ad playlists weekly to keep content as up to date as possible

• Generated end-of-day reports covering shipments, productivity, and financial totals.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Orchestrated routing by producing accurate shipping documentation and package labels.
• Oversaw warehouse crew preparing orders and shipping orders.
• Worked with dealerships on timing and the logistics of their orders.
• Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.