Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cliffaria Brown

Davie,FL

Summary

Dynamic finance professional with a proven track record at BrandsMart USA, excelling in invoice processing and customer service support. Leveraged Microsoft Excel and accounts receivable software to enhance client satisfaction and streamline payment operations. Skilled in dispute resolution and cash management, consistently achieving high accuracy in financial transactions.

Overview

5
5
years of professional experience

Work History

Accounts Receivable Clerk

BrandsMart USA
11.2020 - Current
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
  • Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Matched purchase orders with invoices and recorded necessary information.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.

Head Cashier

BrandsMart USA
11.2020 - 01.2024
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Led cashiers and associates in providing thoughtful customer service.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Processed both cash and card purchases and returns.
  • Managed cash drawer accuracy and security, minimizing discrepancies through meticulous cash handling and record-keeping.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Cashier

Marshalls Department Store
11.2019 - 01.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Cashier

Burlington
04.2019 - 11.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

High School Diploma -

Seagull School Center
Fort Lauderdale, FL
05.2020

Skills

    Invoice Processing

    Payment posting

    Accounts Receivable Software

    Customer service support

    Microsoft Excel

    Dispute Resolution

    Attention to Detail

    Cash Management

    Accounts Payable

    Bill Payment and Recordkeeping

    Handling Confidential Materials

    Finance

Timeline

Accounts Receivable Clerk

BrandsMart USA
11.2020 - Current

Head Cashier

BrandsMart USA
11.2020 - 01.2024

Cashier

Marshalls Department Store
11.2019 - 01.2020

Cashier

Burlington
04.2019 - 11.2019

High School Diploma -

Seagull School Center

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Cliffaria Brown