CLIFFORD A. ETIENNE

• Co-founded and directed program operations for outpatient behavioral health organization, Drug and alcohol triage, private practices for therapist and primary care. focused on addiction and mental health treatment and medical facilities; built clinical systems, staffing models, and compliance frameworks supporting multi-site delivery.
• Defined service offerings and business model for wellness practice
• Established operational workflows for client intake, scheduling, and follow-up
• Developed brand messaging aligned with holistic health and client-centered care

• Collaborated with executive leadership and physicians to manage clinical operations, patient intake, credentialing, strategic growth, and operational alignment across outpatient primary, behavioral, anesthesiology, wound care, and acute/emergency care practices.
• Delivered executive-level consulting and program strategy to enhance administrative compliance and behavioral health operations; coordinated with 20+ licensed professionals (CADCs, LADCs, NPs, RNs) on developing private practices.
• Coordinated patient access workflows across behavioral, acute care, and medical service settings.
• Analyzed operational needs to support scheduling, referrals, and service coordination.
• Streamlined intake documentation to improve accuracy across multiple provider practices.

• Directed clinical infrastructure for 24/7 sober living and recovery environments for vulnerable populations, partnering with clinical leaders to achieve data-driven outcomes and secure institutional funding.
• Oversee provider compliance, clinical documentation, zero-defect operational standards, and regulatory readiness.
• Coordinated daily operations to maintain workflow consistency across reentry support services.
• Supervised staff schedules, task assignments, and service delivery priorities.
• Monitored compliance with provider standards and internal procedures.
• Improved Aero audit enforcement oversight support. Advanced Claims Core modernization program compliance checks across AI, Cloud, and fraud review. Expanded understanding of JAICO Joint Commission and OSHA requirements.

• Resolve complex Medicare compliance, auditing, credentialing, and administrative challenges for senior providers; advises physicians and executive leadership on practice management, operational leadership, and growth strategy.
• Resolved Medicare compliance, auditing, credentialing, and administrative challenges for senior providers; advise physicians and executive leadership on practice management, operational leadership, and growth strategy.
• Designed and delivered 16-hour Medicaid/Medicare billing & compliance certification training and BST/PSR chapter training for outpatient providers; built CMS compliance frameworks and training programs adopted across multiple outpatient clinics.
• Developed and implemented operational policies and training curricula across military, behavioral health, primary care, sober living, and healthcare sectors, translating regulatory compliance standards into actionable procedures.
• Developed and implemented operational policies and training curricula across military, behavioral health, primary care, and healthcare sectors, translating regulatory compliance standards into actionable procedures.

• Founded and operated independent media and film production company, managing full-lifecycle financing, production oversight, and distribution across major network and streaming platforms to deliver quality content.
• Founded and operated an independent media and film production company managing full-lifecycle financing, production oversight, and distribution across major network and streaming platforms.
• Executive Produced 70+ poetry and comedy shows in Las Vegas, establishing Eclipse Theatre and creating over 100 local jobs, fostering community engagement and artistic expression.

• Founded and scaled two outpatient mental health and addiction treatment organizations in Nevada history. Created 250+ jobs across Southern Nevada and delivered care to thousands of clients with substance use and mental health diagnoses.
• Opened second location in Pahrump, NV, expanding service capacity by 200+ clients. Built clinical systems, staffing models, and compliance frameworks supporting multi-site delivery.
• As CEO of Nevada State Triage Center, led the complete refurbishment of an abandoned hospice facility into a 10-bed triage center in 7 months on a $3.2M budget—securing the second triage center license in the state of Nevada.
• COVID-19 Response (2020–2021): Contracted by Clark County and the State of Nevada to convert the triage center into specialized housing and care. Coordinated triage and care for 300+ high-risk individuals in partnership with county and state agencies at the height of the pandemic.
• Directed full-lifecycle operations, overseeing multi-site P&L, budget management, credentialing, staff training, clinical documentation standards, and regulatory compliance.
• Maintained rigorous CMS billing compliance (UB-04 / CMS-1500), HCPCS/CPT and ICD-10-CM coding accuracy, and proactive Special Investigations Unit (SIU) workflows to prevent fraud, waste, and abuse.

• Delivered physical education to over 250 students under Individualized Education Plans (IEPs) and provided psycho-social rehabilitation as Basic Skills Trainer for approximately 80 clients, maintaining full regulatory compliance and promoting inclusive student development.
• Delivered differentiated instruction aligned with curriculum goals and student learning needs.
• Developed lesson plans supporting literacy, numeracy, and classroom engagement.
• Assessed student progress using formative checks and adjusted instruction accordingly.

• Provided individual and group substance abuse counseling to 400+ adults and adolescent boys under licensed clinical supervision; Chemical Dependency Counseling (CDC) internship and related clinical training.
• Led strategy development alongside executive leadership, advising the CEO/acting CEO and optimizing clinical operations and workflows across mental health and behavioral health programs.
• Conducted biopsychosocial assessments to identify client needs and guide treatment planning.
• Facilitated individual and group counseling sessions supporting recovery and behavioral health goals.
• Documented progress notes, service plans, and case records with accuracy and confidentiality.

• Delivered direct patient care and crisis intervention for acute psychiatric patients in inpatient settings.
• Monitored patient behavior and reported changes to nursing staff using clear, timely documentation.
• Supported therapeutic milieu by maintaining structured, safe, and orderly unit environment.
• De-escalated agitated patients with calm redirection and crisis intervention techniques.

• Promoted to Infantry Platoon Sergeant at age 26; led and developed a platoon of 41 soldiers, enhancing tactical proficiency and team cohesion.
• Led 51 high-intensity combat missions in Iraq with zero casualties among assigned personnel; completed second tour in Jordan supporting special operations with zero unit casualties.
• Designated to train and certify 700+ military personnel in combat operations standards at the National Training Center; later trained and certified 1,200+ contractors, employees, staff, and mentees across the Military.
• Led platoon training, discipline, and daily operations to maintain combat readiness.
• Supervised soldiers during tactical movements, field exercises, and mission rehearsals.
• Managed mission-critical equipment and strategic assets valued at approximately $3 million.
• Decorations: Expert Infantryman’s Badge (completed 45 military tasks with perfect execution); Combat Infantryman’s Badge; Army Commendation Medal; Army Achievement Medal; Army Good Conduct Medal; National Defense Service Medal; Global War on Terrorism Service Medal; and 30+ additional awards and decorations.
• Various duty stations including Iraq and Jordan | Honorable Discharge
• Supervised infantry squad training, ensuring adherence to tactical standards and mission readiness.
• Coordinated platoon movements, maintaining accountability for personnel, weapons, and equipment.

Accepted into cohort 2027