Clifford Agyekum
Anchorage
Summary
-Professional healthcare support specialist with strong focus on patient care and safety. Skilled in efficiently transporting patients, ensuring comfort, and maintaining confidentiality. Known for effective teamwork, adaptability, and achieving positive outcomes in fast-paced environments. Reliable, compassionate, and well-versed in handling medical equipment and adhering to protocols.
-Experienced with safely transporting patients within medical facilities. Uses effective communication to coordinate with medical staff and ensure patient comfort. Knowledge of hospital protocols and strong problem-solving skills ensure smooth and efficient patient transfers.
-Empathetic candidate experienced in safely transporting patients to and from locations. Patient-oriented and helpful professional adept at handling stressful situations. Works in full compliance with industry safety and sanitation regulations.
Overview
5
5
years of professional experience
Work History
Patient Transporter
Providence Alaska Medical Center
04.2024 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Expedited patient discharge process by promptly responding to transport requests from nurses or physicians.
- Supported clinical staff during emergencies as needed, showcasing adaptability and commitment to overall hospital goals.
- Promoted a positive and inclusive work environment by demonstrating respect, empathy, and professionalism towards colleagues, patients, and visitors.
- Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
ONLINE GROCERY ASSOCIATE
Walmart
08.2021 - 04.2024
- Delivered e-mail confirmation of completed transactions and shipment.
- Displayed excellent problem solving abilities when resolving customer complaints.
- Received and processed payments from customers, used electronic transaction services.
- Received work assignments from order system to fill orders.
- Processed returns quickly and efficiently while maintaining accurate records of returned items.
- Determine location for product listings to maximize exposure to online traffic.
- Resolved customer complaints quickly by contacting leadership.
- Helped customers in finding unique items to fit their individual style.
- Provided excellent customer service by responding to inquiries and resolving customer issues in a timely manner.
- Cancelled orders based on customer requests and inventory and delivery problems.
- Coordinated purchasing and delivery of items to customers.
- Adapted quickly under pressure while managing high volume workloads during peak season periods.
BAKERY CLERK
Carrs
05.2020 - 06.2021
- Received shipment of ingredients and supplies for baking on a regular basis.
- Measured ingredients precisely using scales and measuring cups for consistent results.
- Performed daily opening and closing duties, such as cleaning the bakery area, organizing shelves and stocking items.
- Assisted other team members with tasks as needed for efficient store operations.
- Inspected refrigerators, freezers and ovens for full functionality and proper temperatures.
- Applied icing art on top of cake to write personal message as requested.
- Cleaned and organized bakery display cases, shelves, and equipment.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Created attractive and appetizing displays to draw customer attention.
- Monitored temperature levels in ovens regularly to prevent spoilage of baked goods.
- Ensured all products were labeled properly according to company standards.
- Checked expiration dates on products regularly to ensure freshness of items sold.
- Stocked products regularly, keeping display shelves filled with fresh items.
- Followed recipes and instructions for preparing and baking a variety of breads and pastries.
- Greeted customers and ascertained what each customer wanted and needed.
- Sanitized counters and regularly cleaned display shelves and electronics to prevent cross-contamination.
- Focused on learning new skills and staying updated with industry changes.
Education
High School - undefined
Eagles Landing High School
McDonough, Georgia05.2018
Skills
- Patient transport
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Patient transportation
- Basic life support certification
- Mobility assistance
- Specimen collection
- Visitor assistance
- Specimen delivery
- Safety protocols
- Emergency response
- Equipment cleaning and inspection
- Heavy lifting
- Wheelchair assistance
- Infection control
- Problem resolution
LANGUAGES
Twi - Native
English - Native
Timeline
Patient Transporter
Providence Alaska Medical Center
04.2024 - Current
ONLINE GROCERY ASSOCIATE
Walmart
08.2021 - 04.2024
BAKERY CLERK
Carrs
05.2020 - 06.2021
High School - undefined
Eagles Landing High School
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