Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
13
13
years of professional experience
Work History
I.T. Manager
Rico Industries
08.2019 - Current
Manage network and all internal systems
Implement internal asset management documentation
Develop Vendor relationships with phone systems, printers, computers and software saving the company an estimated $30,000
Research and implement new software and programs
Develop and document best practices and policies
Educate employees about practices, policies, and procedures related to information management and security
Extensive knowledge of Microsoft Office365, Netsuite, Zebra Printers, HP Printers and Many more
Network Engineer
AT-Net Services
01.2019 - 08.2019
Provide Engineer support remotely and onsite
Provide concierge client care for over20 clients
Maintained AD environment for each client, catering to client needs and requirements
Utilized Connectwise ticketing system and Labtec Access tools
Managed various firewalls to include small Cisco and Sonicwall Firewalls
Review and use ShadowProtect Back up software
Proficient in managing Vipre Antivirus Software
Deploy hardware to include new computers, servers, switches, firewalls, and more
I.T. Manager
Diverse Label Printing/Distribution
11.2014 - 06.2018
Manage personnel: coaching, performance reviews, education, approval of timesheets and time off requests
Implement and manage inventory tracking database
Ability to solve problems with analytical and evaluative skills
Develop relationships with vendors and service providers to negotiate best rates saving over $20,000 annually
Managed Project of converting from NetSuite to Quickbooks Enterprise Edition
Work with senior management leading the solution of complex technical, scalability and performance challenges
Act as key researcher for new system equipment and technology advancement
Develop and document best practices and policies
Educate employees about practices, policies, and procedures related to information management and security
Ensure all service level agreements are met by an appropriate time and in an efficient manner
Proven ability to learn new systems quickly
(VOIP System, Time Clocks, Temperature Sensors, Web Portal, and Handheld Scanners)
Network Engineer
Office Media Network
04.2012 - 03.2014
Manage a700+ site network across multiple large markets in the United States
Maintain network connectivity to multiple sites through ADSL, IDSL, Cable, Clearwire, and EvDO Connectivity
Monitor network connectivity using What's Up!
Configure Cisco PIX501s and ASA5550s
Utilized Cisco ASDM to oversee network connectivity of Cisco devices
AD, DNS, and DHCP proficient
Set up individual sites using switches, wireless access points, routers, and modems