CLIFFORD DUNN
Walmart Auto Care Center
Lehi,UT
2
years of professional experience
Developed data analysis skills through hands-on Python, SQL, Power BI, and relational database work; analyzed workflows, tracked performance metrics, and improved processes in high-volume environments.
Work History
Automotive Technician
2 Years 3 Months- Performed routine maintenance services including oil changes, tire mounting/balancing, rotations, and battery installations.
- Followed standardized workflows in a high-volume environment, consistently meeting service-time and quality targets.
- Conducted basic inspections and communicated findings clearly to customers and team members.
- Adhered to strict safety protocols and compliance standards required for automotive service operations.
Automotive Team Lead
8 Months- Increased department sales by 27% by reshaping team culture, improving customer engagement, and enforcing standardized work practices.
- Led training for automotive technicians on procedures, digital service systems, and safety protocols, improving service quality and consistency.
- Monitored operational metrics, including bay utilization and service times, to identify workflow improvements and eliminate bottlenecks.
- Managed documentation of vehicle data, service records, and work orders, ensuring compliance and operational transparency.
- Maintained a clean, organized, and safety-focused work environment aligned with corporate standards.
Education
Bachelor of Science - Computer Science
- Expected May 2028
- GPA: 3.879
Skills
Applied Python
SQL
and C++ to support data processing and technical problem solving.
Managed Git and Power BI use for source control
reporting
and analysis support.
Developed relational database structures
data models
SQL queries
and data analysis support for cleaner data management.
Improved workflow optimization
operational metrics
and quality control practices to support stronger process performance.
Applied problem solving
communication
team collaboration
and time management to support reliable delivery.
Timeline
Automotive Team Lead
Walmart Auto Care
11.2024 - 07.2025Read More
Automotive Technician
Walmart Auto Care Center
07.2024 - CurrentRead More
Southern New Hampshire University (SNHU)
Bachelor of Science from Computer Science
Read More