Clifford Evans
Fort Worth,TX
Summary
Results-driven Field Service Engineer with extensive experience in troubleshooting and repair of MRI and CT systems. Proven ability in preventive maintenance and customer service management, ensuring optimal equipment performance in diverse healthcare environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Service Engineer - MRI/CT
Imaging Solutions, Inc.
Fort Worth, TX
11.2021 - Current
- Diagnosed and repaired imaging equipment in diverse settings, ensuring optimal performance.
- Conducted routine maintenance on systems, enhancing reliability and reducing downtime.
- Collaborated with cross-functional teams to troubleshoot complex technical issues efficiently.
- Managed inventory of spare parts and tools, optimizing resource allocation for service operations.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Scheduled service calls according to customer location and urgency of need.
- Maintained tools and equipment, parts inventory, and library of machine manuals.
Lead Medical Equipment Installer
GMED Healthcare Solutions
Wood Dale, IL
06.2016 - 11.2021
- Installed and calibrated medical equipment in compliance with safety standards.
- Conducted routine maintenance and troubleshooting to ensure optimal equipment performance.
- Collaborated with healthcare professionals to assess equipment needs and specifications.
- Trained new staff on proper installation techniques and equipment handling procedures.
- Maintained accurate records of installations, repairs, and maintenance for compliance audits.
- Improved installation workflows, reducing time spent on setup by implementing efficient practices.
- Maintained a clean and organized work environment, minimizing disruptions to healthcare professionals and patients alike.
- Contributed to a positive work culture by collaborating effectively with fellow team members, sharing knowledge, and providing assistance when needed.
- Maintained safe work environment and adhered to privacy regulations.
- Installed, calibrated, ramped & shimmed Philips MRIs - 1.5T & 3T.
Education
Associate of Arts - Web Development
ECPI University
Skills
- Remote Support
- On-Site Support
- Troubleshooting & Repair
- Equipment Installation
- Service Documentation
- System Diagnostics
- Customer Service Management
- Mechanical Troubleshooting
- Performance Testing
- Preventive Maintenance
- Calibration
- Equipment Testing
Certification
- MR Safety Aspects Certification
- MR Installations Certification
- MR Hardware Certification
- Imaging Systems Fundamentals Certification
- OSHA Outreach Training - 10 Hours
Timeline
Field Service Engineer - MRI/CT
Imaging Solutions, Inc.
11.2021 - Current
Lead Medical Equipment Installer
GMED Healthcare Solutions
06.2016 - 11.2021
Associate of Arts - Web Development
ECPI University