CLIFFORD G. OVERTON
Spring Hill,TN
Summary
Healthcare Specialist with 18+ years of experience in the medical field. A hard-working individual looking for a challenging position where I can showcase my skills and contribute to the growth of the organization.
Team-centered Certified Technician with excellent mechanical aptitude and top-notch customer service skills. Adept at dealing with irate customers and handling complaints and troubleshooting issues. Passionate about quickly responding to issues and finding effective solutions.
Knowledgeable Soldier with solid foundation as Certified Emergency Medical Technician. Proven ability to provide critical patient care in high-pressure environments, contributing to successful outcomes. Demonstrated skills in rapid assessment and effective communication, ensuring patient safety and team coordination.
Experienced laboratory technician with strong background in urinalysis. Demonstrates expertise in sample preparation, analysis, and reporting, ensuring accurate and reliable results. Known for strong team collaboration, adaptability, and results-driven approach. Proficient in using laboratory equipment and maintaining high standards in fast-paced environment.
Certified Phlebotomy professional with strong expertise in venipuncture, specimen handling, and laboratory procedures. Proven track record in fostering team collaboration and delivering consistent results. Reliable and adaptable, skilled in maintaining high standards in dynamic healthcare environments. Adept at patient care, safety protocols, and quality assurance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Phlebotomy Technician (CPT)
Phlebotomy Training Specialists | Phlebotomy Certification
09.2023 - 10.2025
- Properly identified patients and chose the best method for drawing blood
- Performed successful venipuncture
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Certified Phlebotomy Technician
National Healthcare Certification Organization
09.2023 - 10.2025
- Collected blood samples following strict safety and hygiene protocols.
- Assisted in patient preparation and education regarding procedures.
- Maintained accurate records of specimen collection and labeling processes.
- Conducted quality control checks on equipment to ensure reliability.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Evaluated and determined the most appropriate venipuncture site to minimize patient discomfort during blood collection procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Provided compassionate care for anxious patients throughout the phlebotomy process, easing fears and creating a positive experience.
- Increased patient satisfaction by addressing concerns and answering questions about the phlebotomy process.
- Ensured accurate specimen collection by following established phlebotomy protocols and guidelines.
Certified Emergency Medical Tech
United States Army
01.2005 - 09.2023
- Provided emergency medical treatment in the field; assisted with outpatient and inpatient care
- Supervised five clinical medical facilities; assisted with technical and administrative management of medical treatment facilities under supervision of physician, nurse, etc.
- Recorded vitals, applied and removed surgical wound, or skin dressings
- Collect and prepared specimens for analysis; assisted in clinic and dispensary; performed routine admission tests
- Administered immunizations; assists with treatment of patients with common diseases
- Maintained health records and clinical files
- Administered emergency medical care and first aid in high-pressure situations.
- Assessed patient conditions to determine necessary treatments and interventions.
- Trained new EMT staff on protocols, procedures, and safety practices.
- Developed and implemented efficient response strategies for emergency situations.
- Provided quality pre-hospital care through adherence to established protocols and guidelines for various medical emergencies.
- Collaborated with hospital staff to expedite patient handoff, enabling timely treatment and increased survival rates.
- Enhanced team communication and efficiency by effectively utilizing radio systems for dispatching information.
- Improved patient outcomes by providing rapid and accurate assessment of medical emergencies.
- Demonstrated excellent teamwork skills by collaborating closely with fellow EMTs, paramedics, and other emergency responders to provide seamless patient care.
- Stabilized trauma patients through splinting, wound dressing, administration of oxygen therapy, or other appropriate interventions.
- Operated medical equipment, including defibrillators and oxygen delivery systems.
- Documented patient information accurately for effective communication with medical teams.
Senior Medical Representative
United States Army
01.2005 - 09.2023
- Responsibilities were to sustain the fighting force by maintaining the health of the soldier and family whether it is in a combat and/ or Garrison environment.
- Administered emergency medical care in high-pressure environments.
- Conducted patient assessments to determine urgency and treatment needs.
- Managed inventory of medical supplies ensuring readiness for deployment.
- Trained and mentored approximately forty junior medics on best practices and protocols.
- Developed patient care strategies to address complex health conditions, resulting in improved health outcomes.
- Enhanced patient satisfaction, providing compassionate care and attention to individual patient needs.
- Improved patient safety by strictly adhering to hygiene and sterilization protocols.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Administered first-aid treatment to reduce pain and minimize risk of complications.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Transported critically ill and injured patients to nearest medical center, using advanced life support equipment as needed.
- Inspected equipment and resolved deficiencies prior to in-service operations.
- Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
- Administered first aid and emergency care to injured personnel in high-pressure environments.
- Collaborated with medical teams to develop treatment plans for trauma patients.
- Administered emergency medical treatment in high-pressure environments, ensuring patient stabilization.
- Collaborated with multidisciplinary teams to coordinate patient care and improve outcomes.
- Trained and mentored junior representatives on effective communication and relationship-building with healthcare professionals.
Education
No Degree - Exercise Science
University of Tennessee At Chattanooga
Chattanooga, TN06.1998
Diploma - General Studies
Madison Academy HS
Madison, TN05.1995
Skills
- Effective Communication
- Leadership skills
- Organization
- Communication
- Teamwork
- Computer literate
- Critical thinking
- Interpersonal skills
- Problem solving
- Certified Phlebotomy Technician (CPT)and(NCPT)
- Phlebotomy and specimen collection
- Unit Prevention Leader (UPL)
- National Registry of Emergency Medical Technician (NREMT)
- Certified in Basic Life Support (BLS)
- Patient care technician/assistant
- US Army Master Driver
- Armed Security Guard
- Forklift Driver
Certification
- Certified Phlebotomy Technician (CPT)
- Certified Emergency medical Tech (EMT)
- Emergency response and cardiopulmonary resuscitation (CPR)
LEADERSHIP EXPERIENCE
Over my career, I made critical decisions, often in high-pressure situations with consequential risk. I have treated people with dignity and respect. I have built the trust of Soldiers, civilians, peers, families, leaders, and the public.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Certified Phlebotomy Technician (CPT)
Phlebotomy Training Specialists | Phlebotomy Certification
09.2023 - 10.2025
Certified Phlebotomy Technician
National Healthcare Certification Organization
09.2023 - 10.2025
Certified Emergency Medical Tech
United States Army
01.2005 - 09.2023
Senior Medical Representative
United States Army
01.2005 - 09.2023
No Degree - Exercise Science
University of Tennessee At Chattanooga
Diploma - General Studies
Madison Academy HS
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