Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Clifford Hagan

Jupiter

Summary

Accomplished Police Lieutenant with a proven track record at the City of West Palm Beach, pioneering Florida's first Drone as First Responder program. Expert in technology implementation and team management, I significantly enhanced inter-division collaboration and operational efficiency. Skilled in criminal investigation and fostering professional growth, my leadership ensured fiscal responsibility and advanced security practices.

Knowledgeable [Desired Position] with background in law enforcement leadership. Successfully managed critical operations and complex investigations, ensuring community safety. Demonstrated expertise in team coordination and strategic planning.

Overview

28
years of professional experience

Work History

City of West Palm Beach

Police Lieutenant
10.1996 - Current

Job overview

  • Designed, Implemented and managed Florida's first Drone as First Responder program for Law Enforcement using Skydio drones and flight platform.
  • Designed, implemented, and manged the West Palm Beach Police Department Real Time crime Center featuring shotspotter, LPR and CCTV technology.
  • Promoted a culture of accountability among officers by setting high standards for conduct and performance evaluation systems that rewarded excellence while identifying areas for improvement.
  • Managed personnel scheduling, ensuring optimal coverage during peak times and effective response to emergency situations.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Increased collaboration between divisions, fostering a more cohesive and efficient department overall.
  • Oversaw budgeting processes for the department, ensuring fiscal responsibility while maintaining necessary resources for operations.
  • Streamlined communication within the department by establishing clear protocols and procedures.
  • Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Mentored junior officers, fostering professional growth and encouraging career advancement within the force.
  • Improved officer performance by conducting regular evaluations and providing constructive feedback.
  • Served as an incident commander during critical events or emergencies, coordinating all aspects of response efforts efficiently.
  • Effectively rolled out new systems for criminal prosecutorial case logs, crime reports, investigations, suspect records, and operational agendas, resulting in strengthened traceability.
  • Researched and maintained current knowledge of security trends and technologies to apply best practices and strategies.
  • Coordinated with law enforcement agencies to respond to security incidents and emergencies.
  • Liaised with local, state, and federal regulatory agencies to streamline investigation completion.

Education

Lynn University
Boca Raton, FL

Graduate Certificate in Emergency Management from Emergency Management And Administration
05-2005

Florida State University
Tallahassee, FL

Master of Science from Criminology
06-1991

Skills

  • Technology Implementation
  • Workload balancing
  • Laws and ordinances
  • Team management
  • Law enforcement
  • Criminal investigation
  • Budget management
  • Surveillance planning
  • Team collaboration
  • Effective communication

Timeline

Police Lieutenant

City of West Palm Beach
10.1996 - Current

Lynn University

Graduate Certificate in Emergency Management from Emergency Management And Administration

Florida State University

Master of Science from Criminology
Clifford Hagan