Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Hawaiian
Websites
Timeline
Generic

CLIFFORD KAM

Las Vegas,NV

Summary

Skilled Shop Foreman with solid experience in managing workshop operations, overseeing team performance, and ensuring high-quality workmanship. Strengths include strong leadership abilities, comprehensive knowledge of shop equipment operation, and adeptness in problem-solving to optimize productivity. Significant impact made in previous roles through effective inventory management, proactive maintenance scheduling, and fostering a safe working environment.

Most Important Safety, Safety and Safety, for Customers, Staff, General Public

Overview

30
30
years of professional experience
1
1
Certification

Work History

Shop Foreman /Team Leader

JN AUTO GROUP
Honolulu, Hawaii
05.2020 - 06.2025
  • Supervised daily shop operations ensuring efficient workflow and safety compliance.
  • Trained new technicians on shop procedures and best practices for repair work.
  • Implemented quality control checks to ensure service standards met customer expectations.
  • Assisted in troubleshooting complex vehicle issues, providing support to technicians.
  • Communicated with customers regarding service needs and repair timelines effectively.
  • Optimized shop layout to improve efficiency and reduce downtime during repairs.
  • Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
  • Trained and mentored employees in procedures and performance improvement strategies.
  • Monitored employee performance and provided feedback to improve productivity.
  • Reported any issues or concerns with machines or personnel directly to upper management.
  • Resolved conflicts between workers in a timely manner to maintain positive work relationships.
  • Performed preventative maintenance on all machines used in the shop.
  • Conferred with management to coordinate work activities or identify needed resources.
  • Identified areas for improvement within the shop to increase efficiency levels.
  • Monitored work areas to prevent or correct unsafe conditions or violations of safety procedures.
  • Implemented workplace safety protocols to minimize accidents and incidents.
  • Worked closely with management team to develop long-term strategies for shop operations.
  • Focused on safety and efficiency when using tools, equipment and gauges.
  • Operated variety of instruments, equipment and power tools to reduce accidents and malfunctions.
  • Created reports detailing daily operations, including number of jobs completed, hours worked.
  • Organized workflow schedules for staff members based on job orders received from customers.
  • Coordinated with other departments to ensure that production goals were met on time.
  • Provided technical guidance and support to staff members regarding repairs, maintenance, and troubleshooting of machines.
  • Conducted regular meetings with staff members to discuss progress towards completion of projects.
  • Conducted or arranged for worker training in safety, repair and maintenance techniques to increase safety awareness.
  • Inspected and assessed completed work using hand tools or gauges.
  • Analyzed customer feedback data to identify ways to improve product quality standards.
  • Oversaw daily operations in shop, ensuring efficiency and productivity.
  • Implemented safety protocols and ensured compliance with regulations.
  • Fostered a culture of continuous improvement among team members.
  • Troubleshot and resolved complex mechanical issues.
  • Acted as a liaison between management and shop floor staff.
  • Developed and enforced organizational systems for tools and equipment.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Provided customer service, addressing inquiries and resolving complaints.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Identified needs of customers promptly and efficiently.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Observed and monitored utilization of equipment.
  • Trained new employees on safety protocols and operational procedures.

Lead Technician

Lithia Auto Group
Honolulu, Hawaii
02.2010 - 05.2020
  • Diagnosed vehicle issues using advanced diagnostic tools and equipment.
  • Trained and mentored junior technicians on best practices and safety protocols.
  • Collaborated with service advisors to ensure accurate customer communication.
  • Managed inventory of tools, parts, and equipment for optimal efficiency.
  • Led team meetings to discuss workflow improvements and efficiency strategies.
  • Assisted in developing training programs for new technicians and staff members.
  • Assisted junior technicians in resolving complex technical problems.
  • Followed safety practices to safeguard against injury and damage to property.
  • Managed multiple projects simultaneously while meeting deadlines.
  • Managed quality control and maintained high level of customer satisfaction.
  • Tested components, assemblies and systems to diagnose problems.
  • Recommended corrective and preventive actions to boost product reliability.
  • Ensured that all systems were compliant with industry standards and regulations.
  • Identified areas where improvements could be made in terms of system efficiency or cost savings.
  • Maintained up-to-date knowledge of current technology trends.
  • Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
  • Completed training on OEM equipment maintenance, occupational safety, and heavy equipment operations.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Completed scheduled appointments on time to drive quality service.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Installed new components or replaced defective parts to restore functionality.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Greased mechanical parts with lubrication to achieve smooth and regular functionality.
  • Disassembled dysfunctional machinery to perform root cause analysis and repairs.
  • Trained new crew members on operational procedures and safety protocols.
  • Monitored team performance to ensure adherence to company standards.
  • Developed training materials and resources for ongoing employee education.
  • Facilitated hands-on training sessions for skill development and team bonding.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Created and offered additional materials to enhance training.
  • Explained goals and expectations required of trainees.
  • Assisted in creating a motivational atmosphere that encouraged team growth.
  • Evaluated the effectiveness of training programs, making adjustments as necessary.
  • Led by example, upholding company policies and exemplifying desired behaviors.
  • Provided ongoing mentorship to crew members, enhancing team performance.
  • Coordinated with management to identify training needs and opportunities.

Automotive Technician

TONY GROUP
Honolulu, Hawaii
03.1995 - 10.2008
  • Diagnosed vehicle issues using specialized automotive tools and equipment.
  • Performed routine maintenance and repairs on various vehicle models efficiently.
  • Followed safety protocols to ensure a secure working environment for all staff.
  • Utilized diagnostic software to identify problems and recommend solutions.
  • Maintained a clean working environment at all times.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Performed drive ability tests on vehicles after repairs were completed.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Inspected vehicle engines and other components to identify potential issues.
  • Operated a variety of shop equipment safely and efficiently.
  • Attended technical training courses when available to increase knowledge base.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Demonstrated knowledge of applicable safety procedures while performing repairs.
  • Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Monitored shop equipment to maintain safe working condition.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Searched within service and maintenance manuals to perform repairs and diagnosis.
  • Kept detailed records of repairs, labor involved and parts used.
  • Cooperated with other technicians from different disciplines to achieve optimal integration.
  • Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
  • Maintained certifications and completed training on systems and components.
  • Adhered strictly to company policies concerning quality control standards.
  • Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
  • Welded, soldered and fabricated parts to complete skilled services.
  • Tested engine, safety and combustion control standards to comply with state vehicle requirements.
  • Adjusted headlights for proper alignment per customer request.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
  • Filed records with state as part of performing vehicle safety inspections.
  • Conducted test drives before and after repair services.
  • Reviewed work orders and discussed with supervisors.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Repaired, replaced and adjusted brakes.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Aligned wheels using special alignment equipment and wheel-balancing machines.
  • Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Estimated costs of vehicle repair.

Education

GED -

William McKinley Adult Education Program
Honolulu, HI
05-1985

Skills

  • Equipment maintenance
  • Quality control
  • Performance evaluation
  • Safety compliance
  • Troubleshooting issues
  • Vehicle inspection
  • Employee training
  • Conflict resolution
  • Team leadership
  • Process improvement
  • Machine operation
  • Fabrication skills
  • Safety management
  • Product inspection
  • Standard operating procedures
  • Equipment operation
  • Tool management
  • Team Training
  • Safety awareness
  • Equipment monitoring
  • Workplace safety
  • Deadline management
  • Performance monitoring
  • Coaching and mentoring
  • Staff training
  • Problem-solving abilities
  • Root-cause analysis
  • Problem-solving
  • Workforce training

Affiliations

Waterman, Motorcycle / Hot Rodders, and Plants

Accomplishments

Automotive Excellence Award, Milestone Years Of Auto Service, and Employee Award of Service

Certification

  • ASE Technician Certify, Forklift Certify,
  • D.O.T. Safety Inspector Of Hawaii,
  • Automotive and Motorcycle Safety Inspector,
  • State Of Hawaii Licensed Mechanic

Hawaiian

I Am Into My Hawaiian Culture, Looking To Meet Up With Other Hawaiians Here, I Love The Ocean, Any Body of Water, Riding My Harley's, Meeting and Making New Friends, Will Always Help When Needed, and My Family Is My Rock That Guides Me For our Father  

Timeline

Shop Foreman /Team Leader

JN AUTO GROUP
05.2020 - 06.2025

Lead Technician

Lithia Auto Group
02.2010 - 05.2020

Automotive Technician

TONY GROUP
03.1995 - 10.2008

GED -

William McKinley Adult Education Program

Similar Profiles

CREATE PROFILE
CLIFFORD KAM
Want your own profile? Create for free at Resume-Now.com