Cliffton Baird
Wethersfield,CT
Summary
Classroom Technology & Media Specialist with over ten years of experience providing comprehensive audio-visual support services. Proficient in setting up, operating, and maintaining classroom technology and video conferencing systems, ensuring smooth operation for faculty, students, and staff. Demonstrated ability to troubleshoot and resolve hardware, software, and network issues efficiently while adhering to institutional standards of accessibility and inclusion. Expertise in managing AV equipment, lecture capture, live streaming, and coordinating event support, with a commitment to high production quality and proactive maintenance of technical setups. Strong background in supporting diverse and inclusive educational spaces focusing on delivering timely, reliable AV solutions.
Overview
10
10
years of professional experience
Work History
Classroom Technology & Media Specialist
Yale University
11.2022 - Current
- Provides comprehensive support services to faculty and other users of classroom technology and supports events and conferences
- Duties include setup, operation, maintenance, and troubleshooting of all classroom technology and videoconferencing systems as well as adherence to Yale conference and event standards
- In all work, supports YSN diversity and inclusion values and commitments
- Provide just-in-time, comprehensive, audio-visual support services to faculty, students and staff in conference rooms and event venues
- Coordinate the scheduling of audio-visual support for classes and events by tracking requests and following up with clients as necessary
- Support Yale accessibility standards
- Schedule lecture capture and live streaming, operate cameras, and set up/monitor microphones and PA systems
- Assist with presentation software and projection equipment
- Set up and test video conferencing, streaming, playback, and other services
- Assist on campus and remote users with basic personal lecture capture set up; assist with selection and employment of audio/video capture tools (Panopto, Zoom, mobile devices, etc.)
- Consistently and proactively monitor, test, and maintain meeting room hardware and software
- Perform daily meeting room walkthroughs, verify all equipment is functioning and portable equipment is charged and stored properly
- Ensure event support is executed through accurate and timely testing, setup, operation and breakdown
- Troubleshoot meeting room hardware, software, and network issues, quickly identify root cause and take action to repair, escalate, and provide short-term workarounds as needed to reduce downtime and ensure a high level of production quality
- Log issues and track statuses.
Co-Supervisor of Projection
International Festival of Arts & Ideas
05.2024 - Current
- Oversee the setup, operation, and maintenance of projectors and LED walls.
- Train festival employees to use this equipment, including connecting and operating ancillary equipment (e.g., soundboards, switchers, cameras, computers, etc.)
- Confirm that appropriately qualified individuals cover all positions required for the day’s events.
- Assist the Media Producer in planning the technical aspects of events and general IT/AV infrastructure.
- Worked collaboratively with other departments, including Lighting, Audience Services, Camera Operators, and Sound Engineers, to confirm everyone has what they need for the event to be successful.
- Covered various roles when necessary, including operating a camera, running a switcher, managing content, and performing other roles as required.
- Assisted members of my team in troubleshooting and correcting technical problems.
Videographer
International Festival of Arts & Ideas
05.2018 - 06.2023
- Seasonal employment recording events and conducting and recording impromptu interviews with artists and attendees at differing New Haven venues during annual festival that brings together a diverse audience to participate in academic, artistic, and community‑building events
- Collaborate with directors and managers to streamline the process of editing and uploadingdaily promos for upcoming events leading to increased user engagement
- Train less‑experienced co‑workers in operating cameras, conducting interviews, and editingvideo
- Set expectations for festival performers to increase their comfort levels
- Primary point of contact for general technical support to address equipment problems andfixes during festival events
- Responsible for professional set‑up and tear‑down of the majority of the video equipmentused by the festival.
Audio-Visual Technician
HB Live, Inc
09.2018 - 11.2022
- Position at audio‑visual services company specializing in live events
- Requires maintaining, troubleshooting, and repairing a variety of computer and audio‑visual equipment
- Member of web development team engaged in creating, modifying, and maintaining customer sites; coordinating livestream events; and finding solutions to complex technical problems for clients
- Knowledgeable about a wide range of audio‑visual devices including projectors, lightinginstruments, PA systems, smart televisions, cameras, computer networking equipment,video switchers, signal distribution and amplification equipment, and associated devices
- Skilled in audio‑visual system planning and implementation, working collaboratively inreaching objectives, developing a budget, reviewing equipment specifications, creatingwiring diagrams, and providing written instructions for others to follow in performing thesame functions
- Highly capable of planning and executing virtual, in‑person, and hybrid events usingvideo‑conferencing software (i.e
- Zoom, Teams, and Skype applications, etc.);competencies also include back end administrative and integrative functions of theseapplications
- Responsible for providing general IT support services for the HB Live office
- Proficient using both Keynote and PowerPoint as well as the iWork and Office365 application suites
- Proficient using Mac and PC‑based hardware and software including the troubleshooting,maintenance, and repair of both
- Primary point of contact for clients and freelancers requesting assistance in using HB
- Live audio‑visual equipment in the field and for repair and replacement of equipment on anemergency basis
- Experienced in working with Crestron control systems.
Videographer
American News and Information Services
05.2014 - 05.2018
- Media organization recognized by the Chief Court Administrator of Connecticut Courts and authorized to video‑record court proceedings
- Record state government administrative and court proceedings including hearings beforethe Connecticut Freedom of Information Commission and the Superior Court for Criminal
- Matters; local government proceedings including Town Council and Board of Education
- Meetings; and depositions in civil court proceedings
- Capture breaking news on assignment for American News including fire and accidentscenes
Education
Associate of Science - Computer Science
Gateway Community College
New Haven05.2021
Network+ -
CompTIA
Remote09.2020
CompTIA A+ -
CompTIA
Remote09.2020
CompTIA Security+ -
CompTIA
Remote09.2020
Certified Cloud Practitioner -
Amazon Web Service
Remote03.2019
Timeline
Co-Supervisor of Projection
International Festival of Arts & Ideas
05.2024 - Current
Classroom Technology & Media Specialist
Yale University
11.2022 - Current
Audio-Visual Technician
HB Live, Inc
09.2018 - 11.2022
Videographer
International Festival of Arts & Ideas
05.2018 - 06.2023
Videographer
American News and Information Services
05.2014 - 05.2018
Associate of Science - Computer Science
Gateway Community College
Network+ -
CompTIA
CompTIA A+ -
CompTIA
CompTIA Security+ -
CompTIA
Certified Cloud Practitioner -
Amazon Web Service
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