Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Cliford Baptiste

Bonita Springs,FL

Summary

Highly-motivated individual with experience working in challenging environments. Demonstrated ability to stay calm under pressure and manage difficult customer service requests.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Electrician Apprentice

ABC Electric
04.2024 - Current
  • Perform work as directed by my supervisor
  • Learning to operate equipment, preparing work areas and materials and assisting electricians during their work in the jobsite
  • Complete project as the supervisor request
  • Piping conduit
  • Running wire
  • Teach new apprentices
  • Read Blueprint
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers

Specialty sales team member

Target
09.2022 - Current
  • Understand their needs, and provide assistance
  • Create compelling displays to inspire customers to buy
  • Ensure products are available, easy to shop, and in stock
  • Pull, fill, price, stage, and maintain the sales floor and backroom
  • Use multiple communication devices and technologies equipment
  • Work independently and as part of a team
  • Manage workload and prioritize tasks
  • Assisted customers to enhance store sales and provided product recommendations.
  • Processed transactions efficiently for improving customer checkout experience.

Electrical Apprentice

All ways Electric
07.2022 - 03.2024
  • Perform work as directed by my supervisor
  • Learning to operate equipment, preparing work areas and materials and assisting electricians during their work in the jobsite

Delivery Driver

Amazon
07.2021 - 01.2022
  • Loading and unloading packages from delivery vehicles according to company guidelines
  • Delivering packages to residences and businesses within a specified area
  • Communicate with dispatch about customers concern before and after leaving the warehouse
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Xfinity Sale Associate

Arise
02.2020 - 08.2021
  • Company Overview: Online
  • Work with customer online to sell and promote the full range of Xfinity products
  • Explain Xfinity services in-depth and recommend the right solutions
  • Resolve problem with account and update customer’s account
  • Online
  • Assisted customers with product inquiries to enhance shopping experience.

Picker/ Packer

Amazon
08.2020 - 07.2021
  • Stocking shelves with new inventory items
  • Pulling items from shelves to be shipped to customers
  • Interacting with coworkers to ensure orders are processed correctly
  • Loading, unloading trucks with products and supplies

Dairy/Frozen Assistant

Milam’s Market
01.2017 - 08.2020
  • Receive truck alongside my manager, break down pallet, count products, sand back damages product and short date products
  • Stock and rotated products, supplies and paper goods
  • Removed debris from aisles to avoid blocking customers or adding any safety concerns
  • Followed proper stock rotation procedures to minimize obsolescence and removed any out-of-date items from the sales floor
  • Blocked and faced all product on shelves and displays to meet company policies
  • Checked shelves to ensure adequate stock
  • Properly disposed of debris and box packaging
  • Monitored the work space to ensure that it was neat, orderly and safe
  • Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisle ways
  • Greeted customers and retrieved products requested
  • Report back any complain from customers to my manager or supervisor
  • Assisted customers by locating items and moving heavy purchases to vehicles

Crew Trainer

McDonald’s
08.2014 - 12.2016
  • Trained workers in mostly all position, including food preparation and cleaning roles
  • Instructed new team members on correct procedures for all area of operations
  • Worked alongside junior employers to improve performance, food safety, and customer service

Education

Help Desk support Technician certificate -

Miami Dade College
Miami, FL

Bachelor - Computer Information Systems

Florida Gulf Coast University
Fort Myers, Fl
02.2025

Associate degree - electrical engineering

Miami Dade College
North Miami, FL
07.2022

Skills

  • Fluent In Two Languages
  • Customer Engagement
  • Automotive Detailing
  • Electrical repairs
  • Wiring installation
  • Electrical troubleshooting

Certification

  • ProCPR
  • Help desk support technician
  • D&G security license

Timeline

Electrician Apprentice

ABC Electric
04.2024 - Current

Specialty sales team member

Target
09.2022 - Current

Electrical Apprentice

All ways Electric
07.2022 - 03.2024

Delivery Driver

Amazon
07.2021 - 01.2022

Picker/ Packer

Amazon
08.2020 - 07.2021

Xfinity Sale Associate

Arise
02.2020 - 08.2021

Dairy/Frozen Assistant

Milam’s Market
01.2017 - 08.2020

Crew Trainer

McDonald’s
08.2014 - 12.2016

Bachelor - Computer Information Systems

Florida Gulf Coast University

Help Desk support Technician certificate -

Miami Dade College

Associate degree - electrical engineering

Miami Dade College

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Cliford Baptiste