Cliford Baptiste
Bonita Springs,FL
Summary
Highly-motivated individual with experience working in challenging environments. Demonstrated ability to stay calm under pressure and manage difficult customer service requests.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Electrician Apprentice
ABC Electric
Fort Myers, FL
04.2024 - Current
- Perform work as directed by my supervisor
- Learning to operate equipment, preparing work areas and materials and assisting electricians during their work in the jobsite
- Complete project as the supervisor request
- Piping conduit
- Running wire
- Teach new apprentices
- Read Blueprint
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers
Specialty sales team member
Target
Naples, FL
09.2022 - Current
- Understand their needs, and provide assistance
- Create compelling displays to inspire customers to buy
- Ensure products are available, easy to shop, and in stock
- Pull, fill, price, stage, and maintain the sales floor and backroom
- Use multiple communication devices and technologies equipment
- Work independently and as part of a team
- Manage workload and prioritize tasks
- Assisted customers to enhance store sales and provided product recommendations.
- Processed transactions efficiently for improving customer checkout experience.
Electrical Apprentice
All ways Electric
07.2022 - 03.2024
- Perform work as directed by my supervisor
- Learning to operate equipment, preparing work areas and materials and assisting electricians during their work in the jobsite
Delivery Driver
Amazon
Naples, FL
07.2021 - 01.2022
- Loading and unloading packages from delivery vehicles according to company guidelines
- Delivering packages to residences and businesses within a specified area
- Communicate with dispatch about customers concern before and after leaving the warehouse
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Xfinity Sale Associate
Arise
02.2020 - 08.2021
- Company Overview: Online
- Work with customer online to sell and promote the full range of Xfinity products
- Explain Xfinity services in-depth and recommend the right solutions
- Resolve problem with account and update customer’s account
- Online
- Assisted customers with product inquiries to enhance shopping experience.
Picker/ Packer
Amazon
Miami, FL
08.2020 - 07.2021
- Stocking shelves with new inventory items
- Pulling items from shelves to be shipped to customers
- Interacting with coworkers to ensure orders are processed correctly
- Loading, unloading trucks with products and supplies
Dairy/Frozen Assistant
Milam’s Market
Sunny Isle Beach, FL
01.2017 - 08.2020
- Receive truck alongside my manager, break down pallet, count products, sand back damages product and short date products
- Stock and rotated products, supplies and paper goods
- Removed debris from aisles to avoid blocking customers or adding any safety concerns
- Followed proper stock rotation procedures to minimize obsolescence and removed any out-of-date items from the sales floor
- Blocked and faced all product on shelves and displays to meet company policies
- Checked shelves to ensure adequate stock
- Properly disposed of debris and box packaging
- Monitored the work space to ensure that it was neat, orderly and safe
- Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisle ways
- Greeted customers and retrieved products requested
- Report back any complain from customers to my manager or supervisor
- Assisted customers by locating items and moving heavy purchases to vehicles
Crew Trainer
McDonald’s
Miami, FL
08.2014 - 12.2016
- Trained workers in mostly all position, including food preparation and cleaning roles
- Instructed new team members on correct procedures for all area of operations
- Worked alongside junior employers to improve performance, food safety, and customer service
Education
Help Desk support Technician certificate -
Miami Dade College
Miami, FLBachelor - Computer Information Systems
Florida Gulf Coast University
Fort Myers, Fl02.2025
Associate degree - electrical engineering
Miami Dade College
North Miami, FL07.2022
Skills
- Fluent In Two Languages
- Customer Engagement
- Automotive Detailing
- Electrical repairs
- Wiring installation
- Electrical troubleshooting
Certification
- ProCPR
- Help desk support technician
- D&G security license
Timeline
Electrician Apprentice
ABC Electric
04.2024 - Current
Specialty sales team member
Target
09.2022 - Current
Electrical Apprentice
All ways Electric
07.2022 - 03.2024
Delivery Driver
Amazon
07.2021 - 01.2022
Picker/ Packer
Amazon
08.2020 - 07.2021
Xfinity Sale Associate
Arise
02.2020 - 08.2021
Dairy/Frozen Assistant
Milam’s Market
01.2017 - 08.2020
Crew Trainer
McDonald’s
08.2014 - 12.2016
Bachelor - Computer Information Systems
Florida Gulf Coast University
Help Desk support Technician certificate -
Miami Dade College
Associate degree - electrical engineering
Miami Dade College