Clifton Baccous
Columbia SC,SC
Summary
Dedicated driver with a clean record and extensive experience at Papa John's Pizza, excelling in customer service and time management. Proven ability to navigate efficiently and deliver orders promptly, enhancing customer satisfaction. Trained new drivers in safety protocols and operational best practices, ensuring a reliable and professional delivery team.
Overview
1
1
Certification
Work History
Driver
Papa John's Pizza
- Delivered pizzas promptly to ensure customer satisfaction and repeat business.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Assisted in managing inventory, ensuring adequate stock levels for timely operations.
- Communicated effectively with team members to enhance service coordination during peak hours.
- Handled cash transactions accurately while adhering to company policies.
- Provided exceptional customer service by resolving issues and addressing feedback professionally.
- Trained new drivers on operational procedures and best practices for efficient deliveries.
- Followed all relevant traffic laws and safety regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Transit Bus Operator
Metro Bus
2010 - 2017
- Operated transit buses safely while adhering to traffic regulations and company policies.
- Assisted passengers with boarding, fare collection, and inquiries for improved customer service.
- Conducted pre-trip inspections to ensure vehicle safety and operational readiness.
- Communicated effectively with dispatch regarding route changes and passenger needs.
- Maintained accurate logs of daily operations, including mileage and incidents.
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
School Bus Driver
District of Columbia Public School
2000 - 2010
Education
High School Diploma -
Northwestern High School
Hyattsville, MD05.1994
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Safety protocols
- Defensive driving
Certification
Defensive driving
Timeline
Driver
Papa John's Pizza
Transit Bus Operator
Metro Bus
2010 - 2017
School Bus Driver
District of Columbia Public School
2000 - 2010
High School Diploma -
Northwestern High School