Clifton Carter
Stafford,TX
Summary
Efficient professional with 2.5+ years of experience and a proven knowledge of conflict resolution, customer satisfaction, and cost management. Aiming to leverage my skills to successfully fill the General Manager role at your company.
Overview
7
7
years of professional experience
Work History
Facility Tech II
Clean Harbors
El Dorado, AR
09.2022 - Current
- Stored, retrieved, mixed, and monitored chemicals used in production process.
- Operated chemical processing equipment successfully while adhering to company standards.
- Safely used various machinery and forklifts during chemical drumming operations.
- Followed all waste handling guidelines to minimize waste generation.
- Modified controls to regulate temperature, pressure, feed, and flow of liquids and gases while monitoring outcomes and promoting successful processing.
General Manager
Papa Johns
77085, TX
04.2020 - 11.2022
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Maintain food and equipment inventories, and keep inventory records
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
- Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
General Manager
7 Eleven
Tomball, TX
04.2019 - 03.2020
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Maintain food and equipment inventories, and keep inventory records
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service
- Keep records required by government agencies regarding sanitation, and food subsidies when appropriate
- Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control
- Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
General Manager
Zaxbys
Spring, TX
04.2017 - 03.2019
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Maintain food and equipment inventories, and keep inventory records
- Schedule staff hours and assign duties.
Education
Bachelor Of Arts (B.A.) Mass Communication And Journalism -
Fort Valley State University
Fort Valley, GA11.2020
High School Diploma -
Cypress Creek High School
Houston, TX06.2010
Skills
- Schedule Coordination
- Recruitment
- Operations Management
- Customer Engagement
- Staff Management
- Business operations expertise
- Pre-shift walk-through
- Food Service Background
- Organization and prioritization
- Passion for customer satisfaction
- Staff Scheduling
- Supervisory skills
- Shift Management
- Conflict resolution techniques
Timeline
Facility Tech II
Clean Harbors
09.2022 - Current
General Manager
Papa Johns
04.2020 - 11.2022
General Manager
7 Eleven
04.2019 - 03.2020
General Manager
Zaxbys
04.2017 - 03.2019
Bachelor Of Arts (B.A.) Mass Communication And Journalism -
Fort Valley State University
High School Diploma -
Cypress Creek High School