Summary
Overview
Work History
Education
Skills
Military Service
Certification
Timeline
Generic

Clifton Couture Jr.

Laredo,TX

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Unarmed Security Guard

Allied Universal Security Services
Laredo, TX
06.2024 - Current
  • Prepared detailed incident reports when required for review by management team members.
  • Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Communicated effectively with customers in order to provide excellent customer service experience.
  • Performed foot patrols around the property to ensure safety and security of personnel and visitors.
  • Verified identification documents presented by individuals entering the facility as part of routine security procedures.
  • Responded promptly to inquiries from staff members regarding security issues or concerns.
  • Conducted daily security checks of the premises, equipment, and vehicles.
  • Utilized two-way radios and other communication devices for effective team coordination.
  • Enforced rules and regulations within the facility while maintaining a professional demeanor.
  • Inspected buildings prior to opening hours in order to identify risks or potential hazards.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Maintained accurate records of daily occurrences including shift logs and incident reports.
  • Assisted in emergency response drills and real incidents, ensuring orderly evacuations.

Sales & SVCS/Distribution Associate

USPS United States Postal Service
Chalmette, Louisiana
06.2021 - 05.2024
  • Performs distribution, and a variety of sales and customer support services for products.
  • Maintains pleasant and effective public relations with customers and others requiring a general familiarity with postal laws, regulations, and procedures commonly used.
  • Performs a variety of sales and customer services at the retail window.
  • Accepting and delivering packages, and accountable mail.
  • Issuing and cashing postal money orders.
  • Accepting and responding to customer claims and inquiries and providing information to the public regarding postal regulations.
  • Maintains the appearance of the retail lobby.
  • Performs routine maintenance on SSKs and mPOS, including troubleshooting.
  • Conducts inventories and brings inventory discrepancies and shrinkage reports to the attention of the appropriate supervisor.
  • Rents postal boxes, receives rental payments, and conducts reference checks.
  • Performs passport duties, including verification of identification and photograph, administering the oath, reviewing the application for completeness, affixing a stamp or seal on the application, and ensuring all documents are stored securely and mailed promptly.
  • Perform a variety of clerical duties in mail processing and retail/customer services to support day-to-day operations.

Transit Dept. Office Manager

St. Bernard Parish Government
Chalmette, Louisiana
05.2017 - 06.2021
  • Oversee all administrative operations within the department
  • Assist the Department Director in managing employees, and assist in managing operations in the department.
  • Create and submit requisitions for higher approval and maintain approved purchase orders.
  • Train, counsel, or reprimand subordinates for noncompliance with the policies and procedures of the department.
  • Oversee the inventory management of all installation and organizational equipment and supplies.
  • Assisted in recruiting, onboarding and training new employees.
  • Provided training to new hires on office policies and procedures.
  • Maintained filing system for records, correspondence and other documents.
  • Processed payroll accurately ensuring all employees were paid on time.

Unit Supply Sergeant

Army National Guard MN
Gonzales, LA
09.2006 - 08.2012
  • Streamlined and monitored HAZMAT program by monitoring inventory and ordering supplies.
  • Processed requisitions for the procurement of supplies and services.
  • Conducted monthly audits of warehouse operations to identify areas needing improvement or corrective action.
  • Prepared documentation such as shipping manifests, purchase orders and invoices for outgoing shipments.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Mentored and developed supply team members to ensure regulatory compliance.
  • Kept meticulous records of high-priority units and material readiness of equipment.
  • Oversaw successful integration of Standard Property Book System-Redesign (SPBS-R).
  • Maintained records to account for significant amounts in assets.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Provided guidance on proper handling techniques of sensitive materiel and equipment.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Trained new personnel on proper stocking methods and inventory management systems.
  • Maintained accountability of all unit equipment and supplies.
  • Ensured that hazardous material was stored properly according to regulations.
  • Ensured that all safety protocols were followed while handling hazardous materials.
  • Developed reports related to supply status, cost analysis, budgeting.
  • Managed $38,000,000 in assets.
  • Tracked incoming shipments from suppliers using various tracking systems.
  • Assessed the unit's unique equipment needs.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Updated computer databases with accurate information regarding quantity, location and condition of all assigned materiel assets.
  • Supervised subordinate personnel in the performance of their duties.
  • Created detailed reports detailing any shortages or overages in inventory levels.
  • Organized, inventoried, and distributed clothing, small arms ammunition, food items, and other expendable materials.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.
  • Utilized various software and tools to streamline processes and optimize performance.

Unit Supply Specialist

Army National Gaurd
New Orleans, LA
08.2003 - 09.2006
  • Assisted with maintaining warehouse inventory by conducting physical counts of all products on hand.
  • Maintained stock records and other documents such as inventory, material control, accounting and supply reports.
  • Conducted periodic inventories of assigned items in order to maintain accurate records of quantity on hand and location within the facility.
  • Organized storage areas in accordance with established procedures to ensure safety standards were met.
  • Provided guidance to junior personnel in the performance of their duties.
  • Received, stored and issued supplies and equipment.
  • Utilized automated supply systems to research parts information.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Operated hand trucks, forklifts and other material handling equipment in order to move items from one location to another.
  • Instructed personnel in the operation and safety of small arms weapons systems.
  • Assisted other armorers in troubleshooting complex problems with various types of firearms.
  • Performed preventative maintenance on all armament equipment.

Education

Bachelor of Science - Transportation and Logistics Management

American Military University
Charles Town, WV

Skills

  • Type50WPM
  • Proficient in Microsoft Office
  • Team player
  • Excellent time management skills
  • Conflict management
  • Business Office Operations
  • Leadership and management
  • Inventory Management
  • Warehousing and supply and logistics management
  • Safety and Hazmat material procedures
  • Mechanically inclined
  • Accounting
  • Payroll and banking systems
  • Communicating and Networking
  • Billing and receiving
  • Tactful and insightful
  • Scheduling
  • Charting and filing
  • Customer service-oriented
  • Forklift operations and warehousing equipment
  • Supply automated management systems
  • Human Resource Management
  • Knowledge of utilizing office equipment
  • Organizational improvements
  • Practice Management software
  • Premises patrol
  • Emergency response coordination
  • Patrolling techniques
  • Facility security
  • Building patrol
  • Incident reporting
  • Situational awareness
  • Entrance control

Military Service

Veteran, 12, Honorably Discharged, E-6 Staff Sergeant, Unit Supply Sergeant, Unit Supply Specialist, Section Leader, Maintenance Sergeant, Received numerous military awards throughout service., Served in country and overseas in active-duty status and National Guard during wartime, humanitarian, and in emergency and natural disaster missions.

Certification

  • Unit Supply Specialist Quartermaster School Ft. Lee VA
  • Warrior Leader NCO Academy Camp Beauregard, LA
  • Unit Supply Noncommissioned Officer Training Camp Robinson, AR
  • Basic Noncommissioned Officer Academy Camp Beauregard, LA
  • Hazmat Familiarization and Safety Transportation Training
  • Property Book Accounting Supply Courses
  • Unit Supply Personnel Courses
  • Unit Supply Specialist BNOC
  • Ammunitions
  • Ethics Training for Acquisition Technology and Logistics
  • Level 2 Unarmed Security Guard License

Timeline

Unarmed Security Guard

Allied Universal Security Services
06.2024 - Current

Sales & SVCS/Distribution Associate

USPS United States Postal Service
06.2021 - 05.2024

Transit Dept. Office Manager

St. Bernard Parish Government
05.2017 - 06.2021

Unit Supply Sergeant

Army National Guard MN
09.2006 - 08.2012

Unit Supply Specialist

Army National Gaurd
08.2003 - 09.2006

Bachelor of Science - Transportation and Logistics Management

American Military University

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Clifton Couture Jr.