Hardworking Field Tech III bringing 22+ years of experience performing diverse maintenance and repair duties on coax and fiber networks. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
27
27
years of professional experience
Work History
Field Tech III
Charter Communications, Spectrum
Melbourne, FL
12.1998 - Current
Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries.
Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
Connected components to exterior cable systems and tested connections for adequate power and functional links.
Collaborated with other workers and customers to resolve issues of deficient communications connections.
Repaired and updated equipment to conform to company-wide standards.
Performed troubleshooting of systems with techniques such as speed and ping tests.
Assembled communication equipment such as wiring, switching equipment and power apparatus.
Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
Responded to service requests during and after business hours.
Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Improved operations through consistent hard work and dedication.
Associate
Home Depot
New Albany, IN
08.1998 - 12.1998
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Approached browsing customers to initiate conversations to determine buying preferences.
Calibration Technician
Excel Tool Calibration
New Albany, IN
01.1997 - 08.1998
Managed informational database and processing of returns.
Visited customer locations to complete assignments.
Diagnosed, repaired and calibrated calipers, micrometers and pressure gauges devices.
Exceeded goals through effective task prioritization and great work ethic.
Store Manager
Better Buy Food Mart
New Albany, IN
02.1995 - 01.1997
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Rotated merchandise and displays to feature new products and promotions.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
Completed point of sale opening and closing procedures.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Customer Service Representative Video Repair Lead at Charter Communications, SpectrumCustomer Service Representative Video Repair Lead at Charter Communications, Spectrum