Clifton M. Gillens
Alexandria,VA
Summary
Seeking a challenging career involving records management, National Security, Intillegence Analytics, FOIA and Data Analytics in order to expand my knowledge base and grow within the company.
- Records management skills
- FOIA Backlog Reduction
- TS/SCI with CI Poly Clearance
- HUMINT/OSINT
- Intelligence research and database
Overview
6
6
years of professional experience
Work History
Action Officer
LinQuest/National Reconnaissance Office
Chantilly, VA
10.2023 - Current
- Perform and maintain DAG support functions to include recognition programs, training and security.
- Manage NRO Tracking Information and Enterprise Response (TIER) actions for supported office.
- Analyze and assign or perform actions as appropriate.
- Coordinate responses and assess for accuracy prior to senior management review.
- Manage and executed the action tracking process; develop standard operating procedures and serves as facilitator for user requirements.
- monitor progress on actions; generate metrics to demonstrate accountability for meetings deadlines and quality expectations; prepare periodic reports on action status and keep leadership aware of late, pending new actions.
- Disseminate policy and legislative changes to appropriate parties internal to the NRO.
- Draft, proofread, edit, and provide final review of the internal and external correspondence.
- Develop and maintain presentations for audiences up to the NRO level, maintain a quality control process for all presentations.
- Participate in DAG related meetings.
Watch Officer
Architect of the Capital
Washington, DC
02.2023 - 01.2024
- Prepared detailed written reports and formulated policy and guidance for use of subordinate organizations.
- Facilitated route clearance for visits from high-ranking officials.
- Stored and safeguarded classified information to maintain utmost confidentiality.
- Controlled traffic and monitored gate entrances and exits, quickly responding to emergencies on base.
- Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
- Provide monitoring and reporting for the following services and/or events: Information and intelligence pertinent to Capitol Complex security. Reports from USCP and other agencies that support AOC jurisdictional incident management. Media reports and other social media platforms. Unusual events (e.g., earthquake activity, snow, extreme weather and man-made incidents). Access impacts such as road closures, door closures or other space restrictions on the Capitol Complex and within the NCR.Special event status such as protests, planned marches, concerts, etc., impacting the NCR and AOC facilities or operations, with a focus on the Capitol Complex.
- Maintain daily contact with other Federal operations centers to ensure situational awareness reports of incidents with potential public security or safety consequences.
- Support the creation of Standard Operating Procedures (SOPs) for the AOC’s support to the USCP Command Center. Provide recommendations to improve and update the SOPs on a monthly basis.
- Coordinate AOC response to incidents affecting AOC operations and/or the security of the U.S. Capitol Complex.
- Gather information from interviews, interrogations, and partners to aid with incident responses.
- Provided real-time incident reporting to internal members and clients on threats to key sectors.
- Identified potential and existing threats and vulnerabilities.
- Collected, reviewed and processed intelligence information for senior personnel.
- Reviewed video surveillance footage to identify individuals and support investigations.
- Determined connections between criminal activities by linking suspects.
- Trained surveillance observers to operate equipment and monitor activity.
- Utilize ArcGis and 'Google earth to located and pinpoint relative. locations
Intelligence Analyst 4
FBI
Vienna, VA
02.2023 - 10.2023
- Collected, reviewed and processed intelligence information for senior personnel.
- Determined connections between criminal activities by linking suspects.
- Gathered and disseminated raw intelligence for real-time analysis and decision-making.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted and supported analysis of information operations (IO) intelligence related to political, economic, social, cultural, physical, geographic, technical or military issues in specific foreign countries.
- Apply all-source analysis when conducting intelligence research and briefings.
- Prepared parts of more complex studies or reports which include all aspects related to their specifically defined geographic or functional areas.
- Prepared basic-descriptive and current-reportorial intelligence reports, collection manuals, and instructions to field collectors in their assigned area of responsibility.
- Provided intelligence and threat analysis of the information that is tailored to the customer's requirements.
- Evaluated incoming reports and information.
- Conduct continuous research and maintain an awareness of current terrorist organizations and individuals being watchlisted.
- Presents briefings to personnel designated by the customer.
- Apply knowledge of pertinent laws, regulations, policies, and precedents which affect the use of program and related support resources in the area studied
- Communicate clearly and effectively, both orally and in writing, in order to tactfully and persuasively advise and guide executive management relative to a variety of issues which can be delicate in nature; includes making presentations and preparing complete, clear, and concise formal and informal reports, correspondence, briefings, charts, tables, and graphs that are distributed throughout the TSC and its partner agencies.
- Write up monthly report of all encounter depositions for senior staff.
- Conducted current intelligence briefings to senior level staff
- Prepare and deliver daily and/or weekly intelligence updates to Team leads.
- Use open source programs to gather intel information for certain encounters.
- Speak with foreign and domestic partners to collaborate on certain assignments.
FOIA Analyst
ANSER‐DEPARTMENT OF DEFENSE
Alexandria, VA
09.2021 - 01.2023
- Monitor the FOIA Appeal’s inbox and provide timely and courteous correspondence to FOIA Appeals requesters.
- Request associated admin records for each new appeal as necessary.
- Review and analyze FOIA appeals and determine the nature of appeal and its validity Disseminate admin records to assigned FOIA Appeals Officers
- Complete the FOIA appeal intake process using FOIAXpress in accordance with the procedures and timeframes established.
- Reconcile, and transfer new FOIA appeals into FOIAXpress for accountability and tracking Track all FOIA cases in internal O&C excel files and load associated records and documents to internal shared drive locations for easy retrieval and to manage version control.
- Closing out FOIA appeals by uploading responsive documents into FOIAXpress.
- Develop and provide FOIA training as required.
Aviation Association FOIA Analyst
Qualx
Washington D.C.
03.2021 - 09.2021
- Prepare and review documents in accordance with the Freedom of
- Information Act (FOIA) and Privacy Act (PA)
- Process and document FOIA and PA requests to an organization’s records
- Interpret regulations, agency enforcement codes, and organizational policies regarding release of agency documents
- Ensure released materials do not contain personal identifiers or directly or indirectly reveal trade secrets and other information exempted under the applicable statutes
- Review completed requests for appropriateness of materials to be or not to be released
- Make redactions as needed before release
- Compose response letters, clarify requests, negotiate additional response time, and make recommendations on fees and fee waivers
- Coordinate with program offices on conducting searches for responsive documents
- Negotiate with submitters of records, and with requestors of those records, to clarify requests in order to make release determinations or recommendations
- Review and understand US government and FAA handling, protection, review, and release processes and procedures of Controlled Unclassified
- Information (CUI), Personal Identifiable Information (PII), and Personal
- Health Information (PHI)
- Assist in the training and development of Specialist staff
- Assist in the review and development of FAA FOIA processing procedures and efficiencies
FOIA Analyst
National Institution of Environmental Health
Durham, D.C., NC
11.2019 - 11.2020
- Monitor the FOIA Appeal’s inbox and provide timely and courteous correspondence to FOIA Appeals requesters
- Request associated admin records for each new appeal as necessary
- Review and analyze FOIA appeals and determine the nature of appeal and its validity
- Disseminate admin records to assigned FOIA Appeals Officers
- Complete the FOIA appeal intake process using FOIAXpress in accordance with the procedures and timeframes established
- Reconcile, and transfer new FOIA appeals into FOIAXpress for accountability and tracking
- Track all FOIA cases in internal O&C excel files and load associated records and documents to internal shared drive locations for easy retrieval and to manage version control
- Closing out FOIA appeals by uploading responsive documents into FOIAXpress
- Develop and provide FOIA training as required., worked from the established case files on each request as directed by the
- NIEHS FOIA Public Liaison, maintained all records and documents in a secure and orderly fashion
- And that all related documentation is maintained in each electronic file, including but not limited to the initial request, all amendments agreed to, decisions made, written communications, invoice of fees charged, and other information connected with tracking each request until case is finalized
- Gathered, reviewed, and prepared records in accordance with direction provided by the NIEHS FOIA Public Liaison
- Primary efforts consisted of identifying records are responsive to FOIA requests by meeting request criteria specified (e.g., within the time period specified, received or sent by individuals specified, including search terms in areas of records specified) and consolidating and organizing responsive records for efficient review
- Worked on clearing back log of voluminous cases, prioritize foia records, understand and utilize exemptions codes when making necessary redactions
- Each personnel shall ensure that all NIEHS recordkeeping and disclosure practices are adhered to under the Privacy
- Act
- Gather, review, and prepare records in accordance with direction provided by FOIA Public Liaison
- Primary efforts will consist of identifying records are responsive to FOIA requests by meeting request criteria specified (e.g., within the time period specified, received or sent by individuals specified, including search terms in areas of records specified) and consolidating and organizing responsive records for efficient review
- Produce quality results with attention to detail and completes assignments within established deadlines
- Gather and package official documents in response to FOIA requests
- Prioritized FOIA records and work load in order of importance or high volume cases
- Draft reports, on Freedom of Information Act/Privacy Act matters
- Work cooperatively with officials both inside and outside of the to gather responsive records or other necessary assistance
- Closed over 32 FOIA cases, redacted and processed through 140 pages daily, Reduced a substantial amount of FOIA backlog in NIH.
Probation Parole Officer
North Carolina
Raleigh, NC
04.2018 - 11.2019
- Contribute to public safety by providing supervision
- Case management and intervention services to criminal offenders released to the community
- Responsible for supervising a caseload consisting of both high and low risk offenders
- Research, track, and monitor offenders whereabouts, social media activity, work history, known addresses and aliases when offenders have fled or evading supervision
- Utilize electronic monitoring systems, curfews, searches and drug screenings as interventions
- Officer develops and implements extensive case management plans, using principles of evidence‐based practices to continue the rehabilitation process and work toward successful completion of the probation/parole supervision
- Testifies in court and has extensive interaction with court personnel, victims, community agencies, and law enforcement personnel
- Assess policies, procedures, and operations to ensure they meet privacy requirements and government regulations for the protection of critical information
- Gather, review, and prepare records in accordance for a FOIA request.
Detention Officer
Durham County Sheriff’s Office
Durham, NC
01.2018 - 03.2018
- Patrols the detention facility, maintains head‐counts of inmates and maintains the security of gates and doors within and outside of the detention facility
- Books, searches, and collects property from inmates and advises all inmates of policies that govern their conduct while in the detention facility
- Supervises the cleanliness of inmates, their quarters, the surrounding areas, and their laundry
- May assist in serving of meals to inmates
- Answers the phone, files inmate folders and keep records of inmates’ visitation, showers, medications, and other procedures
- Transports and escorts inmates to various locations
- Performs other duties and work as required.
Education
Bachelors of Science - Sociology, Criminal Justice
Lander University
Skills
- Court Link
- LexisNexis
- Strategic Profiles
- Uninscribe software
- Microsoft Office
- Thomson West FindLaw
- Abacus Law
- Constant Contact
- Salesforce
- SQL
- Adobe
- GIS
- Data Collection
- Database Search
- Electronic
- Monitoring/Tracking
- Research and
- Investigation
- Case Management
- Case Processing
- Redactions
- SharePoint
- Google Docs
- Google Earth
- FOIA NTS
- FOIAXpress
- CATMS
- Policy
- Arcsight
- SPLUNK
- Encase
- Intellink
Timeline
Action Officer
LinQuest/National Reconnaissance Office
10.2023 - Current
Watch Officer
Architect of the Capital
02.2023 - 01.2024
Intelligence Analyst 4
FBI
02.2023 - 10.2023
FOIA Analyst
ANSER‐DEPARTMENT OF DEFENSE
09.2021 - 01.2023
Aviation Association FOIA Analyst
Qualx
03.2021 - 09.2021
FOIA Analyst
National Institution of Environmental Health
11.2019 - 11.2020
Probation Parole Officer
North Carolina
04.2018 - 11.2019
Detention Officer
Durham County Sheriff’s Office
01.2018 - 03.2018
Bachelors of Science - Sociology, Criminal Justice
Lander University
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