CLIFTON HENSLEY
Madison,AL
Summary
DIRECTOR OF TALENT ACQUISITION, COMPLIANCE AND EMPLOYEE DEVELOPMENT Specialty & Executive Recruiting | HR Compliance | Leadership & Management Time proven leader with over 23 years of experience applying a unique mix of strategic planning, operational management, education and training, and compliance-based management techniques to achieve business goals. Possesses deep expertise in talent acquisition processes, HR Compliance, performance management, succession planning, change management, and transformational leadership. Talent Acquisition leader with proven success directing recruitment processes and teams distributed remotely across domestic regions. Utilized subject matter expertise to proactively coach and train specialists and senior managers in formal and informal environments. Outstanding aptitude to analyze trends with clear and concise written and verbal communication skills, and a knack for managing a team towards mission success. Engaging leader with a team-oriented mindset, a passion for building relationships, coaching, and mentorship. Extensive management experience in addition to analytical problem-solving skillset with the ability to work under pressure while managing multiple situations at a time and consistently meet deadlines. Experienced Talent Acquisition Manager devises strategy and recruitment processes to execute sourcing and recruiting campaigns. Finds and screens candidates and develops corporate policy for talent bench-marking, talent assessment and interviewing policies. Develops and leads strategic initiatives to recruit and select high caliber, professional and diverse workforce that identifies with business culture.
Overview
6
6
years of professional experience
Work History
Talent Acquisition Manager
Stability Healthcare
07.2022 - 05.2023
- Direct Management of 20 healthcare recruiters focused on staffing traveling clinicians and allied health professionals in all 50 states.
- Aligned long term strategic goals for Stability Healthcare with individual and team short-term goals to promote accountability through clear expectations, performance metrics & feedback, which allowed my team to place over 1200 clinicians
- Managed individual recruiter production goals, coached on performance metrics, trained, and developed as needed to ensure our team met established recruiting goals
- Drove financial results for both clients and employees, thus resulting in unprecedented growth of over 600% for Stability Healthcare
- Facilitated training of 47 new recruiters and participated in development of our new virtual training program
- Worked with the training department to facilitate scheduling of virtual training classes for new recruiters and provided one-on-one development to new Talent Acquisition Managers
- Partnered with Account Managers, Compliance Department and Human Resources to ensure we had a smooth onboarding for each clinician we placed
- Focused recruiters on customer service initiatives to retain our clinicians, leading our team to secure 80% of clinicians for a 2nd contract
- Developed marketing and communication strategic plans for Stability Healthcare targeting registered nurses and allied health professionals
- Increased our allied health travelers by 250%.
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
- Optimized sourcing networks and used proactive methods to direct source candidates.
Director of HR Compliance & Succession Planning
United States Air Force
05.2020 - 01.2023
- Served as an advisor to executive leadership on all military strategic recruitment matters, succession planning, education and training, and HR compliance programs across a 21-state area to include Europe
- Coached team of 100 professionals and finance liaison of a $20M budget to deliver pro-active training programs serving talent acquisitions, supervisors, human resource functional knowledge, strategic marketing, and senior management development
- Key advisor to 12 Executive Officers as the subject matter expert on HR compliance laws, procurement, protocols, and EEO / AAP issues
- Partnered with internal and external partners, business connections, and client enhancement groups to interpret data and articulate industry trends and support a wide range of talent acquisition rapid growth initiatives and practices
- Inspected regional Talent Acquisition Directors on a quarterly basis; confirmed compliance with state and federal regulations, Air Force strategic directives and Department of Defense Instructions
- Managed, administered, planned, and executed the Commander’s Wing Inspection Program, identifying mission shortfalls and potential resolutions
- Conducted personnel investigations ethic violations, fraud, waste, and abuse as directed by executive officers
- Worked with Air Force Marketing team to create branding/marketing campaigns focused on reaching our target market to increase recruiting pipelines in our Area of Responsibility.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
Human Resource Generalist
Stability Healthcare
01.2020 - 07.2022
- Handled day-to-day HR-related activities and special projects, such as onboarding, workforce planning, benefit administration, workers compensation claims, performance management, and employee relations
- Built and managed Onboarding Team; accurate and timely onboarding of 100+ nurses executed weekly as company saw unprecedented 600% growth during 2020, 2021 and 2022
- Coached Compliance Team on the correct execution of HR onboarding documentation; protected the company from legal liabilities related to work authorizations and payroll taxation
- Served as point-of-contact for company-wide benefit plans; facilitated enrollments, terminations, life events and COBRA notifications in a high-volume environment daily
- Comprehensive knowledge of equal opportunity laws, American Disabilities Act (ADA), and other government compliance regulations that impact talent acquisitions
- Led the preparation and audit of year-end ACA 1094-C and 1095-C forms; met government filing deadlines and avoided the need for corrective filings
- Developed ‘How To’ and workflow documentation surrounding nurse onboarding and offboarding processes; created more efficient and cost-effective training program for HR Department hires and increased accuracy in data entry due to the availability of reference materials.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
Senior Training and Development Manager
United States Air Force
12.2019 - 05.2020
- Served as key consultant to executive leadership, managers, supervisors and front-line employees on professional development, employee growth, process improvement initiatives, training programs and employment laws across a 21-state area to include Europe
- Transformed compliance process and recruiting metrics; reported statistical analysis of collected data to executive leadership and 10 Talent Acquisition Directors
- Conducted research to identify trends and training needs, aligned recommendations to resolve organizational shortfalls, and to provide the appropriate learning and development environment
- Direct mentor and trainer for 9 Regional Recruiting Directors that led 65 Talent Acquisition Managers and over 450 Talent Acquisition Specialists across 21 states and Europe on behavioral interviewing
- Personally taught managerial coaching, leadership, talent index, advanced ATS fundamentals, sourcing strategies and professional sales workshops for Talent Acquisition Managers and Specialists
- Developed advanced training strategy for diversity, inclusion, and resiliency knowledge base that resulted in the organization’s highest results on the Annual Organization Climate Assessment
- Authored and implemented job requisitions, client orientation guidelines, applicant tracking systems, sensitive information security, and social media training policies, procedures, and performance measurement processes across 10 talent acquisition organizations.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Senior Talent Acquisition Manager
United States Air Force
12.2016 - 12.2019
- Served as Talent Acquisition Manager for a team of 11 Senior Military Recruiters focused on (Entry level positions, aerospace, technical degrees, engineers, software developers, financial experts, accountants)
- Coordination of staffing candidates in Finance, IT, support, maintenance, STEM, education, civil engineering, construction and medical careers using my expertise of direct sourcing, applicant tracking systems, and Boolean search logic to streamline sourcing efficiency
- Coached and developed a diverse team of 11 Talent Acquisition Specialists as needed using key performance metrics which led to the team accessing 220+ new hires across a multitude of specialties each year
- Implemented a highly effective transformational leadership style that created a remarkable team culture, which secured my team being named Top Talent Acquisition Team for 369th Recruiting Squadron
- Administered applicant tracking systems to ensure proper tracking of candidates and maintained accurate follow up information by documenting system workflow and excel spreadsheets on a consistent basis
- Revamped leads development and sourcing process to focus on critical diverse specialties, increasing highly qualified talent pipelines by 265% and producing the highest productivity of 7 recruiting teams.
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
- Optimized sourcing networks and used proactive methods to direct source candidates.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
Education
MBA - Business Administration
Southern New Hampshire University
Manchester, NH02.2020
Bachelor of Science - Political Science
Troy University
Troy, AL12.2005
Associate of Science - General Education
Troy University
Troy, AL12.2005
Associate of Applied Science - Human Resources
Community College of The Air Force
Montgomery, AL12.2005
Associate of Applied Science - Munition Systems Technology
Community College of The Air Force
Montgomery, AL12.2005
Skills
- Strategic Planning
- Key Performance Metrics
- Succession Planning
- Team Building
- Training & Development
- Change Management
- Microsoft Office Suite
- Sourcing
- Project Management
- Full Cycle Recruiting
- Global Talent Acquisition
- Technical Industry Knowledge
- Applicant Tracking Systems
- Transformational Leadership
Timeline
Talent Acquisition Manager
Stability Healthcare
07.2022 - 05.2023
Director of HR Compliance & Succession Planning
United States Air Force
05.2020 - 01.2023
Human Resource Generalist
Stability Healthcare
01.2020 - 07.2022
Senior Training and Development Manager
United States Air Force
12.2019 - 05.2020
Senior Talent Acquisition Manager
United States Air Force
12.2016 - 12.2019
MBA - Business Administration
Southern New Hampshire University
Bachelor of Science - Political Science
Troy University
Associate of Science - General Education
Troy University
Associate of Applied Science - Human Resources
Community College of The Air Force
Associate of Applied Science - Munition Systems Technology
Community College of The Air Force
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