Clifton Kinney
Madison,KS
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
25
25
years of professional experience
Work History
Restaurant Manager
Full Court Press Inc.
Des Moines, IA
08.1999 - 06.2024
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Adhered to all health department regulations regarding food storage and preparation.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Assisted with kitchen preparation during peak times as needed.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Resolved conflicts among employees in an effective manner.
- Ensured compliance with all food safety regulations and sanitation standards.
- Created new menu items based on customer feedback and industry trends.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
High School Diploma -
North High School
Des Moines, IA05-1996
Skills
- Operations Management
- Restaurant operations management
- Full service restaurant background
- Regulatory Compliance
- Team Management
- Stable work history
- Organization and prioritization
- Quality Assurance
References
References available upon request.
Timeline
Restaurant Manager
Full Court Press Inc.
08.1999 - 06.2024
High School Diploma -
North High School
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