CLIFTON MORGAN JR
Houston
Summary
Dedicated and compassionate professional with experience in case management, supervision, crisis intervention, and community support services. Currently serving as an Assistant Pastor, Minister of Music, Mental Health Coach, and Life Coach, bringing spiritual guidance and emotional support to diverse populations. Skilled in building professional relationships, providing constructive feedback, and implementing behavior modification techniques. Currently pursuing degrees in Psychology and Social Work to enhance ability to serve vulnerable populations. Seeking a Case Manager position to utilize strong interpersonal skills, administrative leadership, and commitment to client advocacy.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lieutenant of Staff
Baker Security Solutions
05.2022 - Current
- Supervise security personnel team, creating efficient work schedules and monitoring officer locations to ensure safety
- Implement crisis management protocols during emergency situations, demonstrating calm decision-making under pressure
- Maintain detailed documentation of incidents, contributing to improved security procedures
- Build professional relationships with clients and team members to create a collaborative work environment
- Provide constructive feedback to team members during performance evaluations, supporting professional development
Housing Case Manager
Recovery Inc
09.2023 - 12.2024
- Conducted comprehensive needs assessments for clients experiencing housing instability and homelessness
- Developed and implemented individualized service plans that addressed barriers to stable housing
- Connected clients with community resources including rental assistance, utility support, and housing subsidies
- Advocated for clients with landlords, property managers, and housing authorities to secure appropriate accommodations
- Maintained detailed case notes and documentation in compliance with program requirements and funding regulations
- Collaborated with multidisciplinary teams to provide wrap-around services addressing mental health, substance abuse, and employment needs
- Provided crisis intervention services for clients facing eviction or other housing emergencies
- Facilitated life skills workshops focused on financial literacy, tenant rights, and housing maintenance
- Monitored client progress toward housing stability goals and adjusted service plans accordingly
- Ensured compliance with fair housing laws and program guidelines while managing a caseload of 30-35 clients
Commissioned Security Officer, Food Service Manager
Sgt County Security
05.2021 - 05.2022
- Monitored security of facilities while maintaining professional relationships with staff and visitors
- Documented incidents thoroughly, developing skills in accurate record-keeping essential for case management
- Demonstrated crisis management skills by appropriately responding to security breaches and emergencies
- Collaborated with law enforcement and facility management to ensure safety protocols were followed
- Applied conflict resolution techniques to de-escalate potentially volatile situations
Department of Criminal Justice
07.2017 - 10.2020
- Supervised and trained more than 200 offender team members, providing guidance and skill development
- Implemented behavior modification techniques to improve work performance and encourage positive habits
- Created administrative systems for inventory tracking, budgeting, and quality control
- Maintained compliance with regulations and safety protocols through proper documentation and regular audits
- Developed and managed outreach initiatives to improve food service delivery and resident satisfaction ### Correction Officer IV
- Texas
11.2008 - 12.2010
- Provided care and custody for assigned inmates while adhering to laws, regulations, and department procedures
- Delivered crisis intervention services for inmates experiencing mental health and behavioral challenges
- Maintained detailed documentation of inmate behavior, incidents, and progress for case files
- Collaborated with counselors, medical staff, and administration to ensure appropriate inmate care
- Participated in community outreach programs designed to reduce recidivism and support rehabilitation
Education
Bachelor of Science - Social Work
University of Phoenix
Phoenix, AZ05-2027
Bachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NHJesse H. Jones High
Houston, TX2004
Skills
- Case Management
- Client Advocacy
- Crisis Intervention
- Needs Assessment
- Treatment Planning
- Resource Coordination
- Documentation & Reporting
- Community Outreach
- Behavior Modification
- Conflict Resolution
- Team Leadership
- Client-Centered Care
- Spiritual Guidance
- Mental Health Support
- Life Coaching
- Music Leadership
Certification
- CERTIFICATIONS & LICENSES
- Level 4 Security License
- Mental Health Coach Certification
- Life Coach Certification ## CORE COMPETENCIES
Timeline
Housing Case Manager
Recovery Inc
09.2023 - 12.2024
Lieutenant of Staff
Baker Security Solutions
05.2022 - Current
Commissioned Security Officer, Food Service Manager
Sgt County Security
05.2021 - 05.2022
Department of Criminal Justice
07.2017 - 10.2020
11.2008 - 12.2010
Bachelor of Science - Psychology
Southern New Hampshire University
Jesse H. Jones High
Bachelor of Science - Social Work
University of Phoenix