Highly efficient Associate well established in challenging environments. Established heavily in technology skills and eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Associate II
Ingram Micro
08.2022 - Current
Cross-Trained in RMA and have made multiple repairs successfully with SPS products
Loaded and transported pallets, ensuring accurate fulfillment
Boxed and labeled orders for shipment, maintaining quality standards maintaining 150+ orders daily average
Picked order items efficiently from designated locations maintaining 114+ orders daily average
Designed and helped deploy an efficient picking system enabling pickers to handle up to 10 orders simultaneously averaging 114 orders a day, improving organization. The previous system allowed only one order at a time averaging less than 90 orders a day
Obtained a forklift license
Awarded an employee of the month multiple times.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Core Member
Spinx
01.2021 - 08.2021
Initially worked as a cashier, handling transactions and providing customer support
Transitioned to the food court based on past experience
Prepped, cooked, and served food for customers in the food court and ensured kitchen closure procedures were followed.
Core Member
Wendy's
06.2020 - 12.2020
Managed multiple roles simultaneously, including the drive-through window and front register whilst making food and bagging
Demonstrated efficiency during peak hours
Ensured the kitchen was cleaned and ready for the next shift during closing hours.
Education
Google Coursera / Google IT And CompTIA A+ Certifications
Southside High / High School Diploma
Greenville, SC
Skills
Soldering and replacing components
Programming Javascript and Python
Computer Skills
Microsoft Office
Customer Service
Currently pursuing CompTIA A and Google IT certifications
Leadership Qualities
Teamwork, Adaptability, and Communication
Time Management
Problem-Solving and Efficiency Improvement
Self Driven
References
Tina Skinner, Sr. Associate, Department Training, (864) 329-4195, Skinnertina3um@gmail.com, Ingram Micro
Stanley Crosby, Supervisor, Operations, (864) 838-9869, Stanley.Crosby@ingrammicro.com, Ingram Micro
Timeline
Associate II
Ingram Micro
08.2022 - Current
Core Member
Spinx
01.2021 - 08.2021
Core Member
Wendy's
06.2020 - 12.2020
Google Coursera / Google IT And CompTIA A+ Certifications