Clifton Yates
Fort Pierce
Summary
Dynamic Correctional Sergeant with the Florida Department of Corrections, skilled in de-escalation techniques and emergency response. Proven track record of enhancing facility safety and reducing violence through effective conflict resolution. Certified in First Aid/CPR and firearms, fostering a respectful environment while managing inmate interactions and ensuring compliance with regulations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Correctional Sergeant
Florida Department Of Corrections
08.2021 - Current
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised Number employees and performance of tasks and managed Number offenders.
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
- Resolved issues and disputes between inmates professionally and respectfully.
- Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Monitored and confirmed compliance with safety standards and regulations.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Responded to emergency situations and provided first aid following facility guidelines.
- Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Handled inmate counts and searches for missing inmates.
- Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Facilitated positive relationships between staff members and inmates by encouraging respectful interactions at all times.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Contributed to creating a safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changes in laws and guidelines related to corrections work.
- Coordinated responses to critical incidents effectively ensuring minimal disruption to facility operations.
- Fostered a culture of respect among staff members through open communication channels and team-building exercises.
- Coordinated responses to emergency situations arising in different prison locations.
- Collaborated with multi-disciplinary teams to develop rehabilitation programs for inmates, promoting successful reintegration into society.
- Managed inmate housing assignments to maintain optimal safety levels within the institution.
- Streamlined record-keeping processes, maintaining accurate documentation of incidents and daily activities within the facility.
- Participated in continuous professional development opportunities to stay current on industry trends and enhance knowledge base.
Meat and Seafood Clerk
Publix
05.2016 - 08.2021
- Demonstrated versatility by cross-training in various roles within the meat and seafood department for maximum efficiency during busy periods.
- Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
- Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
- Conducted regular temperature checks to ensure food safety standards were consistently met in all areas of the department.
- Educated customers on proper handling and preparation techniques for various meat and seafood items, leading to increased sales.
- Adhered to strict sanitation protocols by regularly cleaning workspaces, equipment, utensils, and display cases.
- Supported the smooth operation of the store by assisting in other departments when necessary to meet customer needs effectively.
- Maintained a clean, organized, and visually appealing display case, ensuring the highest quality of products for customers.
- Contributed to an increase in repeat business by establishing rapport with customers through exceptional service skills.
- Showcased excellent problem-solving skills by addressing customer concerns or complaints promptly, leading to higher levels of satisfaction.
- Collaborated with team members to ensure efficient workflow and seamless customer service during peak hours.
- Assisted with inventory management to minimize waste and maintain optimal freshness levels of meat and seafood products.
- Upheld company merchandising standards with creative product arrangements that caught customers'' attention while shopping instore.
- Streamlined order fulfillment processes for phone orders or online pickups, resulting in shorter wait times for customers upon arrival.
- Promoted new products or specials through engaging customer interactions, boosting overall sales within the department.
- Enhanced customer satisfaction by providing knowledgeable meat and seafood recommendations based on preferences and dietary requirements.
- Anticipated fluctuations in customer demand by monitoring seasonal trends, resulting in better preparation for peak shopping times.
- Mastered cutting, trimming, and filleting techniques to provide custom cuts per customer requests quickly and efficiently.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Restocked products based on available inventories and customer demands.
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.
- Handled cash and made change to process sales transactions for customers.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Cut meats to customer specifications and answered questions about specialty products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
Deli Clerk
Wawa
11.2020 - 02.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Sales Clerk
Al's Family Farms
10.2020 - 07.2021
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Boosted sales by effectively promoting products and engaging with customers.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Processed payments and returns with accuracy and efficiency.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Assisted costumers with ordering fruit gift baskets
- Boosted sales effectively by giving out samples of fruit
- Assisted with packaging fruit for shipping when packing house was short on staff
- Assisted with picking oranges out of the groves when the orange pickers were short on staff
Education
High School Diploma -
Lincoln Park Academy
Fort Pierce Florida Skills
- De-escalation techniques
- Emergency response
- Body searches
- Policy enforcement
- First Aid/CPR Certified
- 12 gauge shotgun certified
- 9mm pistol certified
- Taser certified
- Designated Armed Response Team certified
- Inside escort certified
- Outside escort certified
- FDLE certified
Certification
•FDLE certification
•Photoshop certification
Timeline
Correctional Sergeant
Florida Department Of Corrections
08.2021 - Current
Deli Clerk
Wawa
11.2020 - 02.2021
Sales Clerk
Al's Family Farms
10.2020 - 07.2021
Meat and Seafood Clerk
Publix
05.2016 - 08.2021
High School Diploma -
Lincoln Park Academy
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