Clifton Young
Council,North Carolina
Summary
Self-motivated Information Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
26
26
years of professional experience
Work History
Workforce Development Information Administrator
Southeastern Community College
07.2022 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
Treasurer (Elected Office, Volunteer)
Whiteville SDA Church
07.1999 - Current
- Enter weekly donor contributions into the accounting software
- Make weekly deposits
- Accounts payable
- Present financial reports at monthly board meetings
- Analyze reports and make budget projections
- Make board approved financial transfers
- Reconcile church books with the bank statement(s) monthly
- Remit funds to the Carolina Conference monthly
- Process monthly payroll for locally funded employee
- Prepare and Issue 1099’s (including preparing a 1096)
- Schedule services, repairs, and purchases
- Keep confidential and highly organized file system
- Yearly audits
Program Specialist, Business Careers and Technical Training
Southeastern Community College
08.2021 - 06.2022
- Assist in maintaining the course and program records for the Business Careers and Technical Training departments.
- Accurately generates contracts within Colleague for all instructors and maintains employment records and time sheets as needed.
- Build sections, register students, and grade courses for the Business Careers and Technical Training department
- Maintains a secure filing system for all confidential client information.
- Runs internal audit programs to comply with FTE compliance reviewer's recommendation to help identify potential audit exceptions.
- Provides class records and reports for FTE and fiscal auditors/compliance reviewers upon request.
- Monitor enrollment data throughout the semester to make sure errors are kept at a minimum.
- Receipt registration monies and validates receipt rosters in Business Office.
- Prints and reviews Status of Classes Report on a weekly basis to monitor the progress of registration, cancellation of classes, and receipt of grades for classes which have ended.
- Maintains files for course syllabi and outlines.
- Verifies timesheets/reports for part-time instructor payroll.
- Provides information about programs and provides assistance to students, visitors, colleagues, customers and faculty and staff members at the College
- Assist with answering incoming calls to the division as needed and assist with walk-in registrations as needed.
- Serves as an initial point of contact for students, visitors, instructors, and staff, determines the general nature of their needs and directs them to appropriate
- Programs/staff with excellent customer service skills and professionalism.
- Provides back-up assistance for all other program areas in the Division.
- Assist with the promotion of department projects and seminars through brochures, mailings, and other correspondence.
- Perform comprehensive reporting as required by the state-regulated outside agencies for a specific program area; e.g., National Institute of Automotive Service Excellence (ASE); National Center for construction Education and Research (NCCER); Manufacturing Skill Standards Council (MSSC)
- Maintain a working knowledge of workforce development, continuing education and curriculum course and program offerings at the college.
- All employees are responsible to ensure compliance and confidentiality with all policies and procedures of the College, NC Community College System, and applicable State and Federal regulations.
- Initiates and inputs requisitions for purchase of supplies and materials.
- Ensures accuracy and completeness of staff and instructor budget requests.
- Prepares and distributes correspondence for the department and division as needed.
- Provides administrative support for the Dean and division as needed.
- Serves on college committees/workgroups.
- Performs other duties as assigned by the Dean of Business Careers and Technical Training Assist the Dean with Curriculum Division work- keeping up with faculty absences, completing PAF's for new hires, checking references, assisting new hires with completing an application packet, writing memos, keeping up with enrollment key quiz data, processing part time and overload contracts, keeping up with an accurate spreadsheet for part time and overload expenses, calculating minutes for curriculum classes, using Colleague to pull student and faculty information as needed, creating forms, assist with technological issues
Treasurer/Bookkeeper/Secretary
Whiteville City Schools, Central Middle School
09.2020 - 08.2021
- Process Monthly Payroll
- Assist with orienting new employees
- Accounts Payable (Local School Funds)
- Accounts Receivable
- Yearly school financial audits
- Scheduling Substitute Teachers
- Making time corrections
- Reconciling Accounts
- Submitting monthly reconciliations to the district office
- Make all purchases for the school via Purchase Order
- Assist with Professional Development
- Check in/check out students
- Look up students in PowerSchool
- Assist the Data Manager and Principal with pulling reports and calculating statistics for various school reports
- Assist with various technology issues throughout the school
- Answer the telephone and fulfill receptionist duties when out or doing other things
- Operate a fax machine, telephone system, printers, and various copiers
Owner/Operator
Young’s Computer Repair and Networking Services
01.2005 - 09.2020
- Basic and advanced computer repair services (both hardware and software)
- Onsite and Offsite repairs/telephone troubleshooting
- Business and home computer networking services
- Webhosting/Web design services
- Custom Print/Design Services
Laboratory Technician II Science, Print Shop Operator, Mail Room Operator
Southeastern Community College
08.2004 - 08.2020
- Prepared labs for Human Anatomy and Physiology classes
- Prepared labs for General Biology courses (including mixing various chemical solutions, familiar with percent and molar solutions).
- Inventory control (ordered items as they were needed via purchase order/ requisition, kept an accurate inventory)compared items on an invoice/packaging slip to the original purchase order to ensure all items were received, and to ensure the invoice would be paid in a timely fashion.
- Assisted with purchasing of new equipment and instructional supplies.
- Familiar with purchasing contract systems.
- Maintained all Biology, Print Shop, and Mail Room Departmental Records.
- Troubleshoot computer/software problems for instructors and students.
- Purchased all supplies for Arts and Sciences Division as well as Business and Technology Division
- Made purchases for Academic Affairs using the college P-card
- Operated the college print shop- ran two production machines-black and white as well as color
- Handled printing for the entire college plus special projects from the community.
- Operated the college mailroom- processed both incoming and outgoing mail on a daily basis.
- Other duties included: operating a fax machine, working closely and professionally with Students, College Faculty and Staff members, Book Reps, Inspectors and other Professionals.
Science Laboratory Assistant
Southeastern Community College
01.2003 - 07.2004
- Prepared labs for Human Anatomy and Physiology classes
- Prepared labs for General Biology courses (including mixing various chemical solutions, familiar with percent and molar solutions)
- Inventory control (ordered items as they were needed via a purchase order/ requisition, kept inventory of what was on hand)
- Answered the telephone, took messages, operated a fax machine, worked closely and professionally with Students, General Public, College Faculty and Staff members.
Education
Associate of General Education Degree -
Southeastern Community College
Whiteville, NC12.2021
High School Diploma -
East Bladen High School
Elizabethtown, NC05.2000
Skills
- Datatel/Colleague Software
- Microsoft Office 365 (Advanced user)
- LINQ
- JEWEL
- Corel Office Suite
- Microsoft Access (Database building and management, completed a 3 credit hour course)
- Open Office Suite
- Adobe Applications
- PhotoShop
- Google Applications
- MAC OS
- Linux
- Unix
- Quickbooks
- Blackboard Platform
- Moodle Platform
- Advanced Networking/Print/File Sharing
Publicationsreviews
2008 Reviewer: Wise’s Laboratory Manual to accompany Seeley's Anatomy and Physiology, 9th edition
Training
- Certified and trained by DESTINY the traveling bus from The University of North Carolina at Chapel Hill and the Morehead Planetarium
- Trained and certified on the following Science modules: Same Genes, Different Fates, Biological Bodyguards, Mystery of the Crooked Cell
Volunteer Experience
- Tutor, Southeastern Community College New Hope Community Tutor
- Cancer Treatment Centers of America, Cancer Fighters Association
- American Cancer Society
- East Arcadia Elementary School, Office Helper
- North Carolina Dropout Prevention Association
- Webmaster NCDPA
- Data Manager/ Communications Specialist
- Conference planning liaison
Timeline
Workforce Development Information Administrator
Southeastern Community College
07.2022 - Current
Program Specialist, Business Careers and Technical Training
Southeastern Community College
08.2021 - 06.2022
Treasurer/Bookkeeper/Secretary
Whiteville City Schools, Central Middle School
09.2020 - 08.2021
Owner/Operator
Young’s Computer Repair and Networking Services
01.2005 - 09.2020
Laboratory Technician II Science, Print Shop Operator, Mail Room Operator
Southeastern Community College
08.2004 - 08.2020
Science Laboratory Assistant
Southeastern Community College
01.2003 - 07.2004
Treasurer (Elected Office, Volunteer)
Whiteville SDA Church
07.1999 - Current
Associate of General Education Degree -
Southeastern Community College
High School Diploma -
East Bladen High School
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