Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Clinese Draine

Mobile,AL

Summary

Desire to grow with a company long term Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Certified and just recently finish phlebotomy school. Entry Level phlebotomist looking to learn more Under a veteran phlebotomist. Eager to learn I'm a fast learner. Rank top 3 in my class.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Hospitality, Tru by Hilton
05.2022 - Current
  • Provide public relations and quality customer service in oral and written communication
  • Managed over 50 customer calls per day. "Increased sales by 10%".
  • Skilled at working independently and collaboratively in an team environment
  • Self-motivated, with an strong sense of personal responsibility
  • Managed time efficiently in order to complete all tasks within deadlines
  • Excellent communication skills, both verbal and written
  • Identified issues, analyzed information and provided solutions to problems

Claims Administrator & Data

CNC Catastrophe & National Claims
10.2021 - 10.2022
  • Support Flood Claims Department through an variety of tasks using strong clerical skills
  • Responded to an influx of catastrophic & daily claims by assigning adjusters to work on them
  • Addressed problems and provide solutions through reporting and expert assignments
  • Duties included monitoring the weather for potential weather events leading to deployments and survey of the MAP tool for new claims entered in the system
  • Documenting & Recording Information - Entering, transcribing, recording, storing, & maintaining information in written or electronic form following procedures in the CNC Claims Procedure Manual
  • Maintained database and files, received messages, and performed other administrative tasks
  • Responsible for logging incoming claims, filing them, assisting in payments, and billing and maintaining other claims processing procedures
  • Help to resolve any insurance issues.

Fulfillment Associate

Amazon
02.2018 - 11.2020
  • Receiving and processing incoming stock and materials picking and filling orders from stock, managing, retrieving, and organizing stock.
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors
  • Coordinated efficient organization, palletizing and transportation of completed packages
  • Created and enforced detailed organization processes to increase quality and service standards

Pharmacy Technician

Walgreens
06.2013 - 08.2016
  • Worked closely with pharmacists and used medication input software to safely and accurately dispense medication while calculated, weighed
  • Entered new patient profiles and prescriptions into medication input software system while strictly maintained customer and patient confidentiality
  • Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance, verified patient data and billing information.

Office Manager

Ashley Furniture
01.2009 - 10.2012
  • Data entry, record keeping, processing daily reports, organization of office, and ordering supplies
  • Provided and process loan applications and financial counseling to customers
  • Provided exemplary customer service to all patrons and staff of retail business
  • Scheduled employee work hours, resolved conflicts as well as assisted them with their professional growth education
  • Trained, managed and supervised an team of employees, volunteers and community service personnel.

Education

Certificate in Phlebotomy - Phlebotomy

Victory Professional Development Center
Mobile, AL
04.2022

Skills

  • Interpersonal skills readiness to adapt to abrupt change Exhibit of great character
  • Exceptional customer service
  • Impeccable ability to multi-task, work well with pressure, and build productive teams
  • Administrative experience & Data Entry
  • Organizational skills
  • Office manager experience

Certification

  • CPhT - Certified Pharmacy Technician
  • PT - Certified Phlebotomy Technician

Timeline

Hospitality, Tru by Hilton
05.2022 - Current

Claims Administrator & Data

CNC Catastrophe & National Claims
10.2021 - 10.2022

Fulfillment Associate

Amazon
02.2018 - 11.2020

Pharmacy Technician

Walgreens
06.2013 - 08.2016

Office Manager

Ashley Furniture
01.2009 - 10.2012

Certificate in Phlebotomy - Phlebotomy

Victory Professional Development Center
Clinese Draine