Clint Carter
Magna,UT
Summary
With a proven track record at Carter HVAC & Service Inc, I excel in customer relations and HVAC/R systems, enhancing client satisfaction and operational efficiency. My leadership in small business operations and knack for relationship building have significantly contributed to business growth. Expert in controls & automation, I consistently deliver high-quality service, demonstrating strong verbal communication and technical prowess. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Owner/Operator HVAC/R
Carter HVAC & Service Inc
09.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Self-motivated, with a strong sense of personal responsibility.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
Manager/Technician Team Leader
All States Mechanical
04.2012 - 08.2015
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Developed comprehensive training materials for new technicians, ensuring a smooth onboarding process.
- Improved overall equipment reliability through thorough preventive maintenance procedures.
- Coordinated cross-functional teams on complex projects to deliver successful outcomes within tight timeframes.
- Served as a technical resource for colleagues seeking assistance or guidance on specific tasks or challenges.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Control Technician
ATC Contractors
01.2005 - 01.2014
- Performed rigorous testing procedures on newly installed or upgraded controls systems, validating functionality prior to full-scale implementation.
- Provided technical support for electrical and instrumentation equipment, improving reliability and reducing maintenance costs.
- Assisted in installation of electrical systems and components for commercial and industrial applications.
- Rendered technical drawings and electrical systems specifications exceeding company standards.
- Utilized various electrical tools and equipment to diagnose and troubleshoot electrical problems.
- Self-motivated, with a strong sense of personal responsibility.
- Installed complex DDC control's and created a network system to control HVAC equipment for high energy savings.
Education
High School Diploma -
Cyprus High School
Magna, UT05.2004
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- HVAC/R
- Controls & Automation
- Boiler service
- Snow melt systems
- Walk in cooler/freezer installations & service
- Chiller & Cooling tower maintenance and service
- Packaged RTU Installations and service
- Mitsubishi Multi/Mini Split systems
Timeline
Owner/Operator HVAC/R
Carter HVAC & Service Inc
09.2015 - Current
Manager/Technician Team Leader
All States Mechanical
04.2012 - 08.2015
Control Technician
ATC Contractors
01.2005 - 01.2014
High School Diploma -
Cyprus High School
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