Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Clint Deloach

Estill,SC

Summary

Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease.

Overview

29
29
years of professional experience

Work History

Field Service Technician

Whaley Food Service Repairs
02.2020 - Current
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Followed safety procedures to avoid injuries in field.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.

Sub Contractor HVAC

Self-employeed
01.2018 - 02.2020
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
  • Collaborated with cross-functional teams to ensure seamless project execution and delivery.
  • Reduced client complaints by implementing a more effective customer service strategy.

Branch Manager

East Coast Metal Distributors
01.2013 - 03.2018
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.

Farmer

Mt Carmel LLC
05.1996 - 01.2013
  • Maintained and repaired various farming equipment.
  • Enforced proper storage of crops, fertilizers and materials used in agricultural production.
  • Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
  • Improved overall farm efficiency with the adoption of modern agricultural technology and equipment.
  • Identified, isolated and treated diverse pests and diseases in crops and livestock.
  • Ensured timely planting and harvesting schedules for maximum productivity and minimal waste.
  • Trained and supervised farmhands in proper use of farm equipment and safety protocols.
  • Monitored weather conditions and adjusted irrigation and crop schedules accordingly.
  • Enhanced soil quality through regular testing, targeted fertilization, and proper crop rotation practices.
  • Implemented pest control strategies that minimized damage to crops without harming the environment or wildlife.
  • Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
  • Maintained accurate records of all farming activities, including expenses, income, yields, and labor hours for tax reporting purposes as well as identifying areas for improvement.

Education

HVAC Technician - HVAC

Technical College of The Lowcountry
Beaufort, SC
06-2008

Skills

  • Problem-solving
  • Positive attitude
  • Troubleshooting and repair
  • Field repairs
  • Customer service
  • Preventive Maintenance
  • Technical troubleshooting
  • Teamwork and coordination
  • Mechanical aptitude
  • Training and mentoring
  • Customer training
  • Inventory management
  • Valid Driver's license

Languages

English
Full Professional

Timeline

Field Service Technician

Whaley Food Service Repairs
02.2020 - Current

Sub Contractor HVAC

Self-employeed
01.2018 - 02.2020

Branch Manager

East Coast Metal Distributors
01.2013 - 03.2018

Farmer

Mt Carmel LLC
05.1996 - 01.2013

HVAC Technician - HVAC

Technical College of The Lowcountry

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